Established in 2017, Dinnerly pitches itself as the affordable meal kit, but even "cheap" adds up. Plans run from $50 to $140+ weekly, so cancelling saves you up to $600/month. Available on iOS, Android, and Desktop. Visit Dinnerly. Maybe you are channeling The Bear and want to cook for real, or just tired of the "Girl Dinner" box life. Trustpilot data highlights over 10,000 reviews, yet complaints about "rotting veggies" and "billing errors" persist. Pissed Consumer notes frustration with "customer service" ghosts. With recent shipping cost spikes, it is time to cut the cord.
How to Cancel Dinnerly on Desktop or Laptop
This is the most reliable method. The desktop site usually glitches less than the app.
How to Cancel Dinnerly on iPhone (iOS)
Sometimes the iOS app is just a wrapper for their website, which can be annoying.
How to Cancel Dinnerly on Android
Android users often report the app crashes during this process. If it freezes, switch to a browser.
What is Dinnerly Cancellation Policy
Dinnerly has a strict cutoff time. You must cancel 5 to 6 days before your scheduled delivery day, depending on your location. If you cancel after this "cutoff" window, they have already processed your next box, and you will be charged for it. No exceptions. It is super frustrating if you miss it by an hour. Trustpilot reviews are full of people angry about this specific policy.
Before You Cancel Dinnerly: What You Should Know
Check Your Cutoff Date
Log in and look at your upcoming deliveries. The cutoff date is usually displayed there. If you are close to the date, you might still get one last box.
Unlike streaming services, once you cancel a meal kit, the account usually goes dormant immediately, though any paid-for boxes will still arrive.
Pause vs Cancel
They will aggressively offer to "Pause" your subscription for up to 8 weeks. If you just want a break, this works, but remember to set a reminder or they will start charging you again automatically.
Having Trouble Cancelling Your Dinnerly Subscription?
The "Pause" Trap
Did you accidentally click "Pause" instead of "Cancel"? It happens. Log back in and check your account status. It should explicitly say "Cancelled" or "Inactive."
Browser Issues
If the button is not clicking, try disabling your ad blocker or switching to Incognito mode. Their site scripts can be finicky.
If the buttons are missing entirely (a common complaint), email their support at hi@dinnerly.com. It takes longer, but it creates a paper trail.
Subscription Plans and Pricing (2025)
| Plan Size |
Servings |
Price Per Portion |
Shipping |
Weekly Total (Approx) |
| 2 Person Box |
3 meals/week |
~$6.99 |
$11.99 |
~$53.93 |
| 2 Person Box |
6 meals/week |
~$5.59 |
$11.99 |
~$79.07 |
| 4 Person Box |
3 meals/week |
~$5.89 |
$11.99 |
~$82.67 |
| 4 Person Box |
6 meals/week |
~$4.99 |
$11.99 |
~$131.75 |
Prices fluctuate based on promotions and location.
How Pine AI Can Help You Cancel Your Dinnerly Subscription