Dinnerly, launched in 2017, is known as one of the most affordable meal kit services out there. It's designed for simple, no-fuss weeknight meals. But maybe the 'girl dinner' trend has you surviving on snacks, or you're just tired of the commitment. With subscription prices ranging from $4.99 to $8.99 per serving, you can save up to $840 a year by canceling. This guide covers how to cancel your subscription on desktop and mobile web browsers so you can stop the charges without any headaches.
How to Cancel Dinnerly Subscription on Desktop / Mobile Web
Canceling Dinnerly is done through their website, not the app. The app is mostly for managing your meals. The process is pretty straightforward, but you have to click through a few screens designed to make you stay. I had to hunt for the 'Stop Subscription' link for a minute; they tuck it away at the bottom.
1 Log In to Your Dinnerly Account
First, open your web browser and go to the Dinnerly website. Log in to your account with your email and password.
2 Navigate to Account Settings
Once you're in, look for your name in the top-right corner of the page. Click on it and select 'Settings' from the dropdown menu. It's not always the most obvious button.
3 Find the Subscription Control
In the Settings menu, you should see a tab or link that says 'Stop Subscription'. It's usually at the bottom of the page, so you might need to scroll down to find it. They don't make it super prominent.
4 Follow the Cancellation Prompts
This is where they'll try to keep you. Dinnerly will likely ask you why you're leaving and might offer you a discount or the option to pause your subscription instead. If you're sure you want to cancel, just follow the prompts to confirm.
5 Get Confirmation
After you confirm, you should see a message on the screen saying your subscription is canceled. You'll also get a confirmation email. Don't delete that email. Keep it as proof, just in case.
Cancel Dinnerly Subscription with phone
You can call Dinnerly's customer service at (888) 267-2850. They are typically available from Monday to Friday, 9 AM to 5 PM (EST). Be prepared for a potential wait time, especially during peak hours.
Cancel Dinnerly Subscription with email
Dinnerly uses a contact form on their website instead of a direct email address. You can find it in their 'Help Center'. Expect a response within 24-48 hours. It's not the fastest method if you're trying to cancel before a cutoff.
Cancel Dinnerly Subscription with live chat
Dinnerly offers a live chat service on their website. Look for the chat bubble icon, usually at the bottom-right of the screen. This is often the quickest way to get in touch with a real person without having to pick up the phone.
Before you cancel, know this: Dinnerly doesn't give refunds for orders that have already been processed for the week. You must cancel before your weekly cutoff date (check your account for the exact day and time). If you just need a break, you can easily pause your subscription for up to 12 weeks instead of canceling completely. Your account info will remain, so you can reactivate it later if you change your mind.
Dinnerly Plans and Pricing 2025
| Plan | Price Per Serving (approx.) | Shipping | Details |
|---|---|---|---|
| Two-Person Box | $4.99 - $8.99 | $11.99 per box | Choose 3 to 6 meals per week. Good for couples or individuals who want leftovers. |
| Family Box | $4.99 - $8.99 | $11.99 per box | Designed for four people. Choose 3 to 6 meals per week. The price per serving often drops as you order more meals. |
Frequently Asked Questions about Dinnerly
Can I unsubscribe from Dinnerly anytime?
Can I get a refund from Dinnerly if I forgot to cancel?
How do I know my Dinnerly subscription is cancelled?
How long does it take for Dinnerly to cancel?
What else should I know before I cancel my Dinnerly subscription?
How do I raise a complaint to Dinnerly?
Sophia Rodriguez
Food & Meal Prep Content Editor
Sophia Rodriguez, a former chef with a degree in Nutrition, has worked with leading meal kit companies to improve ingredient sourcing. She is the Food & Meal Prep Content Editor at Pine AI, where she develops step-by-step guides on food planning, grocery subscriptions, and kitchen efficiency tools. With over a decades experience in the culinary industry and nutrition-focused research, Sophia now specialises in helping readers save time, reduce food waste, and get the most value from meal prep services.
