Dinnerly, launched in 2017, is known as one of the most affordable meal kit services out there. It's designed for simple, no-fuss weeknight meals. But maybe the 'girl dinner' trend has you surviving on snacks, or you're just tired of the commitment. With subscription prices ranging from $4.99 to $8.99 per serving, you can save up to $840 a year by canceling. This guide covers how to cancel your subscription on desktop and mobile web browsers so you can stop the charges without any headaches.
How to Cancel Dinnerly on Desktop or Laptop
Cancelling your Dinnerly subscription is done exclusively through their website, even if you use a mobile app to manage your meals. Follow these steps on a computer for the clearest view.
1 Log In to Your Account
Open your web browser and go to the Dinnerly website. Enter your email and password to log in. This is where all the account management happens.
2 Navigate to Account Settings
Once you're logged in, find your name in the top-right corner of the page. Click on it and select My Account from the dropdown menu. Then, click on the Settings tab.
3 Find the Subscription Section
In the Settings menu, scroll down until you see the subscription management area. They make it a bit tricky. You'll likely see options to change your plan details first.
4 Choose to Pause or Stop Subscription
Dinnerly will heavily push you to Pause your subscription. If you want to cancel completely, you may need to click through the pause options first. Look for a link that says something like Stop my subscription or Cancel my plan at the bottom of the page.
5 Confirm Your Cancellation
You'll probably be asked for a reason why you're leaving. Select one and proceed. You must click the final confirmation button to make it official. Honestly, I had to click it twice for it to register.
6 Check for a Confirmation Email
After you've confirmed, Dinnerly should send you an email confirming the cancellation. Do not consider your subscription cancelled until you have this email in your inbox. Keep it for your records.
How to Cancel Dinnerly on iPhone (iOS)
You can't cancel your Dinnerly plan through the iOS app itself. The app is just for managing your weekly meals. You'll need to use your phone's browser to access their website and cancel.
1 Open Your Web Browser
Dinnerly doesn't handle cancellations through the App Store. You need to use a web browser like Safari or Chrome on your iPhone.
2 Go to the Dinnerly Website and Log In
Navigate to Dinnerly.com and tap the login button. Enter your account credentials to sign in.
3 Access Your Account Settings
Tap the menu icon (usually three horizontal lines) and find the link to My Account. From there, navigate to the Settings section.
4 Locate the Cancellation Option
Scroll through the settings page. You'll need to look past the options to pause your account. Find the link to permanently stop your subscription. It's often in smaller text at the bottom.
5 Follow the Prompts to Finalize
The site will ask for feedback. After providing it, make sure you hit the final Confirm Cancellation button. Your subscription is not cancelled until you complete this last step.
How to Cancel Dinnerly on Android
Just like with an iPhone, you must use a web browser on your Android phone to cancel. The Google Play Store does not manage your Dinnerly subscription.
1 Use a Web Browser
The Dinnerly Android app does not have a cancellation feature. Open Chrome or your preferred browser on your device.
2 Navigate to Dinnerly's Website and Sign In
Go to the official Dinnerly website and log in with your username and password.
3 Go to Your Account Settings
Tap the main menu icon, select My Account, and then go into your Settings.
4 Find the Option to Stop Your Subscription
This is the tricky part. You need to scroll down past the 'Pause Subscription' options. Look for a smaller link that lets you cancel permanently. It might be labeled 'Stop Subscription'.
5 Complete the Cancellation Process
Follow the final steps, which usually involve giving a reason for leaving. Tap the final confirmation button to ensure your subscription is actually cancelled. Wait for the confirmation email to be sure.
Cancel Dinnerly by Phone or Email
If navigating the website is too much of a hassle, you can try contacting their support team directly. It's not always faster, but it's an option.
- Phone: Call them at (888) 267-2850. Have your account information ready, including the email address associated with your account.
- Email: Send a message to [email protected]. Clearly state your name, account details, and your request to cancel the subscription. Response times can vary, so this is not ideal if your next billing date is close.
Before You Cancel: What You Should Know
- Cancellation Cut-Off: You must cancel your subscription before the weekly cut-off date to avoid being charged for and receiving the next box. This is typically 5-6 days before your scheduled delivery day. Check your account for your specific deadline.
- Pause vs. Cancel: Dinnerly will strongly encourage you to 'pause' your subscription, which just skips deliveries for a set number of weeks. Cancelling stops all future charges until you decide to reactivate.
- Refunds: Dinnerly does not offer refunds for charges processed before you cancel, even if the box hasn't shipped yet. Once the weekly deadline passes, the charge is final.
- Reactivating: Your account isn't deleted when you cancel. You can typically log back in and reactivate your subscription later if you change your mind.
Having Trouble Cancelling Your Dinnerly Subscription?
It can be frustrating when you can't find the cancel button. Here are a few things to try:
- Check the Cut-Off Date: If you're too close to your next delivery, the system might prevent you from cancelling for that week. You'll still be charged for the upcoming box.
- Use a Desktop Computer: The cancellation process is much clearer on a desktop browser than on a mobile device. The button is sometimes harder to find on a smaller screen.
- Clear Your Browser Cache: Sometimes old data can cause issues with the website. Try clearing your cache and cookies or using an incognito/private browsing window.
- Don't Use the App: To be clear, you cannot cancel from the mobile app. You must use their website.
- Contact Support Directly: If all else fails, call them at (888) 267-2850. Sometimes you just need a human to push the button for you.
Subscription Plans and Pricing (2025)
| Plan (Servings per Week) | Price Per Serving (USD) | Est. Weekly Cost (USD) | Shipping (USD) |
|---|---|---|---|
| 2 People, 3 Meals (6) | $6.65 | $39.90 | $11.99 |
| 2 People, 4 Meals (8) | $5.86 | $46.88 | $11.99 |
| 2 People, 5 Meals (10) | $5.49 | $54.90 | $11.99 |
| 2 People, 6 Meals (12) | $5.24 | $62.88 | $11.99 |
| 4 People, 3 Meals (12) | $5.24 | $62.88 | $11.99 |
| 4 People, 4 Meals (16) | $4.99 | $79.84 | $11.99 |
| 4 People, 5 Meals (20) | $4.99 | $99.80 | $11.99 |
| 4 People, 6 Meals (24) | $4.99 | $119.76 | $11.99 |
Pricing is subject to change. The price per serving generally decreases as you order more meals.
How Pine AI Can Help You Cancel Your Dinnerly Subscription
Tired of searching for hidden cancellation buttons and worrying about weekly cut-off dates? Pine AI takes care of the entire Dinnerly cancellation process for you. We navigate their system, finalize the cancellation, and ensure you won't be billed again. It's fast, secure, and stress-free.
Frequently Asked Questions about Dinnerly
Can I unsubscribe from Dinnerly anytime?
Can I get a refund from Dinnerly if I forgot to cancel?
How do I know my Dinnerly subscription is cancelled?
How long does it take for Dinnerly to cancel?
What else should I know before I cancel my Dinnerly subscription?
How do I raise a complaint to Dinnerly?
How does Pine AI work with Dinnerly to cancel my subscription?
Sophia Rodriguez
Food & Meal Prep Content Editor
Sophia Rodriguez, a former chef with a degree in Nutrition, has worked with leading meal kit companies to improve ingredient sourcing. She is the Food & Meal Prep Content Editor at Pine AI, where she develops step-by-step guides on food planning, grocery subscriptions, and kitchen efficiency tools. With over a decades experience in the culinary industry and nutrition-focused research, Sophia now specialises in helping readers save time, reduce food waste, and get the most value from meal prep services.
