So, you signed up for Wine Insiders. Founded in 1982, it's a service that delivers a curated selection of wines right to your door. Maybe you got swept up in the idea of becoming a wine connoisseur, or maybe you just have way too many bottles piling up in your kitchen. It happens. This guide will help you cancel your subscription without any extra headaches. With plans that can run from an $89 introductory offer to over $155 per shipment, you can save up to $620 a year by canceling. We'll cover how to do it on their desktop site or by calling them directly.
How to Cancel Wine Insiders Subscription on Desktop
Canceling online is usually the fastest way, but be prepared for a few attempts to keep you subscribed. I found this worked best on a desktop computer, the mobile site was a bit glitchy and the cancel button seemed to disappear. Maybe it's a bug, maybe not.
1 Log In to Your Account
First, head over to the Wine Insiders website and find the Login button, usually at the top right of the page. Enter your email and password.
2 Navigate to Your Account Dashboard
Once you're in, look for a link that says My Account or your name. Click it. This should take you to your account dashboard.
3 Find Your Club Membership
This is where it gets a little tricky. You're looking for a section called Wine Insiders Club or Manage Membership. I had to poke around a bit to find it, it wasn't immediately obvious.
4 Locate the Cancel Option
Inside the membership area, you should see an option to Cancel Membership. It might be a small link at the bottom of the page, so keep your eyes peeled. They really don't want you to leave.
5 Confirm the Cancellation
Clicking cancel will probably trigger a pop-up asking if you're sure or offering you a discount to stay. Just push through and confirm your cancellation. You might have to click it twice. Seriously.
6 Check for a Confirmation Email
You should get an email confirming the cancellation almost immediately. If you don't, go back to your account page and check the membership status. Don't trust it until you see that email.
Cancel Wine Insiders Subscription with phone
You can call their customer service at 1-800-615-7304. They are available Monday to Friday from 9 AM to 8 PM ET, and Saturday to Sunday from 10 AM to 7 PM ET. Be prepared for a potential wait time and a sales pitch to try and keep you as a customer.
Cancel Wine Insiders Subscription with email
Send an email to cs@wineinsiders.com with your cancellation request. Make sure to include your full name, shipping address, and account number to speed things up. Expect a response within 1-2 business days. This is slower, but it creates a paper trail.
Before you cancel, know that you generally won't get a refund for a shipment that has already been processed and charged. Their policy is pretty strict on that. However, they do have a great feature where you can skip your next one or two shipments instead of canceling completely. It's a good option if you just have too much wine right now but might want more later.
Wine Insiders Plans and Pricing 2025
| Plan | Price | Details |
|---|---|---|
| Wine Insiders Club (Introductory) | $89 + tax | Your first shipment. Includes 12 award-winning wines, 2 bonus bottles, and 3 deluxe corkscrews. Shipping is included. |
| Wine Insiders Club (Ongoing) | ~$155 + tax | Subsequent shipments. You get 12 expertly selected wines every 12 weeks. You can choose reds, whites, or a mix. Shipping is $19.95. |
Frequently Asked Questions about Wine Insiders
Can I unsubscribe from Wine Insiders anytime?
Can I get a refund from Wine Insiders if I forgot to cancel?
How do I know my Wine Insiders subscription is cancelled?
How long does it take for Wine Insiders to cancel?
What else should I know before I cancel my Wine Insiders subscription?
How do I raise a complaint to Wine Insiders?
Olivia Harper
Content Manager
Olivia Harper, a Content Manager with nine years of experience, creates user-focused guides on subscription services. Featured in Digital Consumer Reports, her work simplifies subscription terms and cancellations.
