Balance of Nature, founded in 1997, sells fruit and vegetable supplements with the promise of better health. Many people sign up for their 'Preferred Customer' auto-shipments to save money but later find it's a hassle to cancel. This guide will help you stop the charges. Subscription prices range from $69.95 to $89.95, and you can cancel via desktop or phone. By cancelling, you could save up to $1079 a year. It feels like every TikToker is pushing a new 'miracle' supplement, but sometimes the best health move is saving your money on something you don't use.
How to Cancel Balance of Nature Subscription on Desktop
Spoiler alert: You can't actually cancel your Balance of Nature subscription online. It's a huge pain, I know. Their website forces you to call them, a tactic that feels like it's from 2005. Here’s what the annoying journey looks like.
1 Log In to Your Account
Head over to the Balance of Nature website and find the login portal. You'll need your email and password to get into your account dashboard.
2 Search for a 'Cancel' Button
This is the frustrating part. Click around your account settings, looking for sections like 'Manage Subscription,' 'Billing,' or a 'Cancel' link. You won't find one. It's not you, it's them.
3 Find Their Phone Number
After giving up on finding a button that doesn't exist, locate their 'Contact Us' page. You'll see the phone number 1-800-246-8751. This is the only way they let you cancel.
4 Make the Call to Cancel
Take a deep breath and call them. Tell the representative you want to cancel your Preferred Customer subscription and be prepared to state your reason. They will likely try to talk you out of it.
How to Cancel Balance of Nature Subscription on Phone
This is the only method that actually works. Balance of Nature requires you to call them to cancel your subscription. There is no online option. It's inconvenient, but here are the steps to get it done.
1 Prepare for the Call
Find the customer service number, which is 1-800-246-8751. Have your account information ready, like your name and shipping address, to make the process smoother.
2 Dial and Wait
Dial the number and get ready to navigate their phone menu. You'll likely have to wait on hold. One user on a forum mentioned, 'I had to call twice. The first rep hung up on me.' So be prepared for anything.
3 State Your Intent to Cancel
Once you reach a live agent, clearly state, 'I would like to cancel my subscription.' They are trained to keep you, so expect them to ask why and offer you discounts or other deals.
4 Get Confirmation
Before ending the call, always ask for a cancellation confirmation number or a confirmation email. Do not hang up without one. This is your only proof that you actually cancelled.
Cancel Balance of Nature Subscription with phone
Phone Number: 1-800-246-8751
Hours: Not officially listed, so your best bet is to call during standard business hours (Mon-Fri, 9 AM to 5 PM MST).
Be ready for a wait. Some users report being on hold for a while, and you'll almost certainly have to listen to a pitch to try and keep you as a customer. Just be firm and polite.
Balance of Nature's policy is pretty strict. You won't get a refund on a shipment that's already been processed, so timing is everything. They offer a 30-day money-back guarantee on your first order, but that's it. Don't expect to pause your subscription either, you can only cancel it completely. Your personal data isn't a huge concern here, as it's mostly just shipping and billing info.
Balance of Nature Plans and Pricing 2025
| Plan | Price (Preferred Customer) | Details |
|---|---|---|
| Fruits & Veggies | $69.95/month | Includes one bottle of Fruit capsules and one bottle of Veggie capsules. This is their flagship product. |
| Whole Health System | $89.95/month | Includes Fruits & Veggies capsules plus their Fiber & Spice drink mix. A more comprehensive, and more expensive, option. |
| Retail Price | ~$20-$40 higher | Note: Non-subscription prices are significantly higher per bottle. The 'Preferred Customer' price locks you into a monthly auto-shipment. |
Frequently Asked Questions about Balance of Nature
Can I unsubscribe from Balance of Nature anytime?
Can I get a refund from Balance of Nature if I forgot to cancel?
How do I know my Balance of Nature subscription is cancelled?
How long does it take for Balance of Nature to cancel?
What else should I know before I cancel my Balance of Nature subscription?
How do I raise a complaint to Balance of Nature?
Olivia Harper
Content Manager
Olivia Harper, a Content Manager with nine years of experience, creates user-focused guides on subscription services. Featured in Digital Consumer Reports, her work simplifies subscription terms and cancellations.
