How to Cancel Balance of Nature

Balance of Nature sells dietary supplements and related products through its website, account portal, and customer support team. The cancellation path depends on what you need to stop: an automatic replenishment order, a Plus membership, a billing update, or a refund request for the most recent Preferred Customer shipment.

Balance of Nature's Terms of Service say automatic replenishment programs continue until canceled and that each shipment is processed and charged automatically. The same terms direct customers to cancel automatic replenishment by calling a customer service representative or health coach at the customer service numbers listed by Balance of Nature.

Best Cancellation Route

If you have both automatic replenishment and Plus membership, handle both. Stopping one may not stop the other.

Step-by-Step: How to Cancel Balance of Nature

Cancel Automatic Replenishment

Use this route if Balance of Nature ships supplements to you on a recurring schedule.

1. Go to https://balanceofnature.com/ and open the Help Center or My Account.
2. Confirm the account email and the product tied to automatic replenishment.
3. Call the current customer support or health coach route listed by Balance of Nature.
4. Say that you want to cancel automatic replenishment and stop future shipments.
5. Ask whether any shipment is already processing.
6. Ask whether Plus membership renewal is also active.
7. Request written confirmation by email or support ticket.

The official site lists 1.800.246.8751 as an order phone number, and Balance of Nature's refund help pages list support through chat, support@balanceofnature.com, and 435.688.7454. Because the Terms of Service refer customers to the customer service numbers listed on the site, use the current Help Center or account page as the final source before calling.

Plus Membership Is Separate

Balance of Nature's Plus page describes Plus as an annual membership that costs $24.99/year plus tax and can be canceled anytime. The page also says benefits remain active until the end of the membership term.

Plus benefits shown on the current Plus page include:

If you cancel automatic replenishment but leave Plus active, confirm whether Plus will renew later. If you cancel Plus but keep automatic replenishment active, confirm whether the next product shipment will still process.

Current Price Context

Balance of Nature prices, promotions, taxes, shipping, bundles, and membership options can change. The product pages checked for this review showed:

The Whole Health System page also offered an option to include Plus membership. The Plus page example described a monthly Whole Health System subscription at $109.99 and showed shipping value examples, so the exact amount on your bill may depend on subscription status, Plus status, discounts, order size, taxes, and shipping.

Use the account page, checkout, and most recent receipt as the source of truth for your own renewal amount.

Refund Policy for Preferred Customers

Balance of Nature's refund help page says Preferred Customers are eligible for a refund on the most recent order only if the request is submitted within 30 days of the delivery date. The policy also says approved refunds are applied to the original payment method and can take 10 to 12 business days to appear.

The refund page also says that after approval, customers should not attempt to return the product and may keep it or share it. If support gives you different written instructions for your specific order, save that message.

Product and Health-Claim Note

This article is about cancellation, billing, and refund workflow. It is not medical advice.

Balance of Nature's own website footer says its statements have not been evaluated by the Food and Drug Administration and that its products are not intended to diagnose, treat, cure, or prevent disease. The Terms of Service also say site content is for general educational purposes and is not a substitute for consultation with a qualified healthcare provider.

If you are changing supplements because of a medical condition, medication, pregnancy, allergy, surgery, or other health concern, ask a qualified healthcare provider before making a health decision.

What to Say When You Contact Support

Use a direct request:

"Please cancel automatic replenishment for my Balance of Nature account and stop future shipments and charges. My account email is [email], the latest order number is [order number], and the product is [product]. Please confirm whether any shipment is already processing, whether Plus membership is active, and what date the cancellation takes effect."

If you are requesting a Preferred Customer refund:

"Please review my most recent Balance of Nature order for a Preferred Customer refund. The order was delivered on [date]. Please confirm whether it is inside the refund window, whether you need any additional information, and when the refund should appear on the original payment method if approved."

Keep the message factual and specific. The key outcome is written confirmation that future product shipments and any separate Plus renewal are no longer active.

What to Save

Let Pine AI Help Cancel Balance of Nature

Frequently Asked Questions

Sources Checked