Feeling like your pantry looks a little too much like a scene from Willy Wonka? It happens. Candy Club, founded in 2014, delivers curated boxes of sweets right to your door, which sounds great until you decide you've had enough sugar for a while. With subscription prices ranging from $32.99 to $42.99, you can save up to $515 a year by canceling. This guide covers how to cancel your subscription on their desktop site or via email. Let's get it done so you can avoid any more surprise charges.
How to Cancel Candy Club Subscription on Desktop
Canceling on their website is your best bet. It should be simple, but let's be real, the 'cancel' button isn't always in the most obvious place. I had to click around for a minute to find it under the 'Manage' section.
1 Log Into Your Account
First things first, head over to the Candy Club website and get logged into your account. You know the drill.
2 Find Your Subscription Settings
Look for a link that says 'My Account' or has your name on it, usually somewhere in the top navigation bar. From there, you should find an option like 'Manage Subscription' or 'My Subscription'.
3 Locate the Cancel Option
This is where it can get a little annoying. Companies sometimes hide the cancel link. You might need to scroll down or click into another menu to find the 'Cancel Subscription' button. Don't get sidetracked by the 'Skip a Month' offer unless that's what you actually want.
4 Follow the Cancellation Prompts
They will probably ask for a reason you're leaving and might even try to tempt you with a discount to stay. Just keep clicking through the prompts until you reach the final confirmation page.
5 Confirm and Check Your Email
Make sure you click the final 'Confirm Cancellation' button. Seriously, don't just close the tab. You should get an email confirming everything within a few minutes. Save that email, just in case.
Cancel Candy Club Subscription with Email
If the website is giving you trouble or you just want a paper trail, you can email their support team at customerservice@candyclub.com. Use a clear subject line like 'Subscription Cancellation Request'. In the email, make sure to include your full name and the email address tied to your account. It can take them 1-2 business days to reply, so don't do this the day before your renewal.
Heads up, Candy Club doesn't do refunds for charges that have already gone through. If you cancel, you'll get the last box you paid for, but that's it. The good news? You can usually 'skip a month' instead of fully canceling if you just need a break from the sugar rush. Your account info will stick around unless you specifically ask them to delete it.
Candy Club Plans and Pricing 2025
| Plan Name | Monthly Price | Details |
|---|---|---|
| Fun Box | $32.99 | A curated box with 6 different types of candy, typically in 6-ounce cups. Good for one or two people. |
| Party Box | $42.99 | A larger box with 6 different types of candy, but in bigger 13-ounce cups. Designed for sharing with family or coworkers. |
Note: Prices are subject to change and do not include shipping, which can add several dollars to your monthly cost.
Frequently Asked Questions about Candy Club
Can I unsubscribe from Candy Club anytime?
Can I get a refund from Candy Club if I forgot to cancel?
How do I know my Candy Club subscription is cancelled?
How long does it take for Candy Club to cancel?
What else should I know before I cancel my Candy Club subscription?
How do I raise a complaint to Candy Club?
Olivia Harper
Content Manager
Olivia Harper, a Content Manager with nine years of experience, creates user-focused guides on subscription services. Featured in Digital Consumer Reports, her work simplifies subscription terms and cancellations.
