So, you're thinking about canceling Factor. It happens. Founded in 2013, Factor delivers pre-made, healthy meals for people who are too busy to cook. Maybe you signed up to get on that bio-hacking trend, but the cost started adding up. With plans ranging from $77.94 to $197.82 a week, canceling can save you up to $198 a month. This guide covers how to cancel on Desktop and Mobile Web. We'll help you get it done without any surprise charges.
How to Cancel Factor Meal on Desktop or Laptop
Canceling your Factor subscription is most reliable on a desktop computer. The process is done directly through their website, not a third-party app store.
1 Log In to Your Factor Account
Open your web browser and navigate to the Factor website. Enter your email and password to log in to your account dashboard.
2 Navigate to 'Plan Settings'
Once you're logged in, click on your name in the top-right corner of the screen. From the dropdown menu, select Account Settings. On the settings page, look for a tab or link labeled Plan Settings.
3 Find the 'Deactivate My Plan' Option
Scroll down to the bottom of the Plan Settings page. You should see a section for status changes. Click on the link that says Deactivate My Plan. They don't always make this button easy to find, so you might have to look carefully.
4 Follow the Cancellation Prompts
Factor will likely present you with a survey asking why you're leaving. You can fill it out or skip it. They might also offer you a discount to stay. You'll need to proceed past these offers to finalize the cancellation.
5 Confirm Your Cancellation
After the survey and offers, you must click the final confirmation button to officially deactivate your subscription. You should receive a confirmation email shortly after. If you don't get one, your plan might still be active.
How to Cancel Factor Meal on iPhone (iOS)
You cannot cancel your Factor subscription through your iPhone's 'Subscriptions' settings. The entire process must be handled through their website on a browser like Safari.
1 Open a Web Browser
Factor doesn't manage its subscriptions through the Apple App Store. You need to open Safari or another web browser on your iPhone.
2 Go to the Factor Website and Log In
Navigate to the official Factor website and tap the login button. Enter your account credentials to access your dashboard.
3 Access Your Account Settings
Tap the menu icon (usually three horizontal lines) or your name, then find and select Account Settings from the menu.
4 Locate and Select 'Deactivate My Plan'
In your settings, go to the Plan Settings section. Scroll all the way to the bottom to find the Deactivate My Plan link and tap it. It's often in small text.
5 Complete the Cancellation Flow
You'll have to tap through a few screens, including a survey and potential offers to keep you subscribed. Keep tapping through until you get to a final confirmation screen.
How to Cancel Factor Meal on Android
Just like with an iPhone, you must use a web browser on your Android phone to cancel. It is not connected to your Google Play account.
1 Open Your Mobile Browser
Your Factor subscription is not managed through the Google Play Store. Open Chrome, Firefox, or your preferred browser on your Android device.
2 Visit the Factor Website and Sign In
Go to the Factor website and log in using your email and password. This will take you to your main account page.
3 Go to 'Plan Settings'
Tap on the menu icon or your profile name to open the navigation options. Select Account Settings, and from there, navigate to Plan Settings.
4 Find the 'Deactivate' Link
Scroll down the Plan Settings page. Near the bottom, you will find the Deactivate My Plan link. Tap it to begin the cancellation process.
5 Confirm the Deactivation
The website will ask for your reason for leaving and may offer you a special deal. Decline the offers and proceed until you reach the final confirmation page to ensure your subscription is actually cancelled.
Cancel Factor Meal by Phone or Live Chat
If navigating the website is a hassle, you can contact their support team directly.
- Phone: Call Factor's customer service at (888) 573-5727. They are typically available 24/7. Be prepared with your account information.
- Live Chat: You can access the live chat feature on the Factor website. It's often quicker than calling, but you might have to wait in a queue for an agent to become available.
Before You Cancel: What You Should Know
- Cancellation Deadline: This is critical. You must cancel before the weekly cutoff time, which is 11:59 PM CT on Wednesdays. If you cancel after this time, you will still be charged for and receive the following week's box. This catches a lot of people by surprise.
- Pause Instead of Canceling: If you just need a break, you can pause your subscription for several weeks at a time. This keeps your account active without deleting your preferences.
- Your Account Isn't Deleted: Canceling (or 'deactivating') your plan stops future payments and deliveries, but your account and meal history will remain. You can reactivate it later if you choose.
Having Trouble Cancelling Your Factor Meal Subscription?
It can be frustrating when you can't find the cancel button. Here are a few common issues and solutions:
- You Missed the Cutoff: If it's past 11:59 PM CT on Wednesday, the system won't let you cancel the upcoming order. You can only cancel future deliveries after that one.
- Using the App: The Factor mobile app has limited functionality. You must use a web browser on your phone or computer to access the full account settings needed for cancellation.
- Browser Issues: Sometimes a browser's cache can cause problems. Try clearing your cache and cookies, or use an incognito/private browsing window to log in and cancel.
- Contact Support Directly: When all else fails, just call them at (888) 573-5727 or use the live chat. Ask the agent to cancel the subscription for you and to send a confirmation email.
Subscription Plans and Pricing (2025)
| Meals per Week | Price per Serving (USD) | Weekly Total (Approx.) |
|---|---|---|
| 6 Meals | $13.49 | $80.94 |
| 8 Meals | $12.99 | $103.92 |
| 10 Meals | $12.49 | $124.90 |
| 12 Meals | $11.99 | $143.88 |
| 14 Meals | $11.49 | $160.86 |
| 18 Meals | $10.99 | $197.82 |
Note: Prices are subject to change and do not include shipping fees or sales tax. Introductory offers may provide a lower initial price.
How Pine AI Can Help You Cancel Your Factor Meal Subscription
Tired of navigating confusing menus and remembering cancellation deadlines? Let Pine AI handle it. We can cancel your Factor Meal subscription for you, quickly and securely. Just connect your account, and we'll take care of the rest, saving you time and preventing any surprise charges.
Frequently Asked Questions about Factor Meal
Can I unsubscribe from Factor Meal anytime?
Can I get a refund from Factor Meal if I forgot to cancel?
How do I know my Factor Meal subscription is cancelled?
How long does it take for Factor Meal to cancel?
What else should I know before I cancel my Factor Meal subscription?
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How does Pine AI work with Factor Meal to cancel my subscription?
