So, you're thinking about canceling Factor. It happens. Founded in 2013, Factor delivers pre-made, healthy meals for people who are too busy to cook. Maybe you signed up to get on that bio-hacking trend, but the cost started adding up. With plans ranging from $77.94 to $197.82 a week, canceling can save you up to $198 a month. This guide covers how to cancel on Desktop and Mobile Web. We'll help you get it done without any surprise charges.
How to Cancel Factor Meal Subscription on Desktop / Mobile Web
Canceling your Factor subscription happens on their website. The process is the same whether you're on a desktop or your phone's web browser. The most important thing to remember is your weekly cutoff time, which is every Wednesday at 11:59 PM CT. If you miss that, you're getting (and paying for) another box.
1 Log Into Your Factor Account
First, head over to the Factor website on your computer or phone browser and log into your account. You'll need your email and password. If you forgot your password, the reset process is pretty standard.
2 Navigate to Plan Settings
Once you're in, look for your name in the top right corner of the page. Click on it, and a dropdown menu will appear. From that menu, select 'Plan Settings'. It's not always obvious, so you might have to look for a second.
3 Find the Account Status Section
This is where it gets a little tricky. You need to scroll all the way to the bottom of the Plan Settings page. They don't make it super prominent. Look for the section labeled 'Status'.
4 Click 'Deactivate My Plan'
Under 'Status', you'll see a link that says 'Deactivate My Plan'. Yes, they call it 'deactivating', not 'canceling'. It's the same thing. Click that link. They might show you an offer to try and keep you, but you can just proceed with the cancellation. I had to click through two different discount offers before it finally let me go.
5 Look for Confirmation
After you confirm, you should see a confirmation message on the screen and also get an email. Keep that email. If you don't get one within an hour, check your account page again or contact support to be sure it went through. Better safe than sorry.
Cancel Factor Meal Subscription with phone
You can call Factor's support team at (888) 573-5727. They are available 24/7. Be prepared to provide your account information. Sometimes holding the line can take a while, so maybe put it on speaker while you do something else.
Cancel Factor Meal Subscription with email
Send an email to [email protected] or use the contact form on their website. The response time is typically around 24-48 hours. This method is good if you want a written record of your cancellation request.
Cancel Factor Meal Subscription with live chat
Factor has a Live Chat feature on their website. You can usually find it by clicking the 'Help' or '?' icon. It's generally available during standard business hours. This can be faster than email, but sometimes you have to wait for an agent to become available.
Before you cancel, know this. Factor does not offer refunds for charges that have already been processed. If you miss the weekly cutoff, you will be charged for and receive the next scheduled delivery. You can't get your money back for that one. However, you can easily skip weeks instead of canceling entirely. If you just need a break, skipping is a much better option and can be done right from your account's delivery schedule.
Factor Meal Plans and Pricing 2025
| Meals per Week | Price per Meal (USD) | Details |
|---|---|---|
| 6 Meals | $12.99 | Total: $77.94 per week. Good for trying it out. |
| 8 Meals | $12.49 | Total: $99.92 per week. A popular choice for individuals. |
| 10 Meals | $11.99 | Total: $119.90 per week. Better value for consistent ordering. |
| 12 Meals | $11.49 | Total: $137.88 per week. Often comes with free shipping. |
| 14 Meals | $10.99 | Total: $153.86 per week. Great for couples or serious meal preppers. |
| 18 Meals | $10.99 | Total: $197.82 per week. The best per-meal price available. |
Frequently Asked Questions about Factor Meal
Can I unsubscribe from Factor anytime?
Can I get a refund from Factor if I forgot to cancel?
How do I know my Factor subscription is cancelled?
How long does it take for Factor to cancel?
What else should I know before I cancel my Factor subscription?
How do I raise a complaint to Factor?
Sophia Rodriguez
Food & Meal Prep Content Editor
Sophia Rodriguez, a former chef with a degree in Nutrition, has worked with leading meal kit companies to improve ingredient sourcing. She is the Food & Meal Prep Content Editor at Pine AI, where she develops step-by-step guides on food planning, grocery subscriptions, and kitchen efficiency tools. With over a decades experience in the culinary industry and nutrition-focused research, Sophia now specialises in helping readers save time, reduce food waste, and get the most value from meal prep services.
