Bokksu, established in 2016, brings artisanal Japanese snacks to your door, but maybe the Demon Slayer hype died down and you are just left with too much tea. Subscriptions run from $39.99 to $49.99 per month. Cancelling now could save you up to $600 annually. You can manage this on Desktop or Mobile Web. Visit Bokksu to log in. Trustpilot holds a 3.9-star rating, yet recent feedback on Pissed Consumer highlights "unexpected renewals" and "slow support" as major headaches. With rising shipping costs making headlines, many users are cutting back. Here is how to stop the charges.
How to Cancel Bokksu on Desktop
Most users find the desktop site the most reliable way to cancel. The mobile layout can sometimes hide the necessary buttons.
How to Cancel Bokksu on iPhone (iOS)
Since there is no native iOS app for managing the billing, you have to do this via the mobile web browser.
How to Cancel Bokksu on Android
Android users often report the mobile site can be glitchy. If the buttons don't load, try switching to a desktop view in Chrome.
What is Bokksu Cancellation Policy
Bokksu operates on a strict renewal schedule. You must cancel before your renewal date to avoid being charged for the next cycle. If you are on a multi-month plan (like 3, 6, or 12 months), cancelling only prevents the next term from renewing. It does not refund the remaining months you already paid for. You will still receive boxes until that prepaid period ends. This is a common complaint on the Better Business Bureau, where users are surprised they can't get a refund mid-subscription.
Before You Cancel Bokksu: What You Should Know
Check Your Renewal Date
Log in and check exactly when your next billing date is. If you cancel one day late, you are on the hook for the next shipment.
Points and Rewards
If you have accumulated points in their rewards program, check if they expire upon cancellation. Usually, you can keep them for a while, but it is safer to use them before you cut ties.
No Partial Refunds
They generally do not offer prorated refunds. If you just paid for a 12-month plan and cancel in month 2, you are getting 10 more boxes of snacks whether you want them or not.
Having Trouble Cancelling Your Bokksu Subscription?
If the "Cancel" button is missing or the page keeps timing out, try these fixes:
- Use a Desktop: The mobile site is notorious for hiding the cancel link.
- Check Your Email: If you subscribed via a gift link or a third-party bundle, your management link might be in your original welcome email.
- Contact Support: You can email them at hello@bokksu.com. Be warned, response times can vary, so do this well before your renewal date.
- Clear Cache: Sometimes the "Manage Subscription" page gets stuck in a loop. Clearing your browser data often fixes it.
Subscription Plans and Pricing (2025)
| Plan Duration |
Price Per Month |
Total Billed Upfront |
Details |
| Monthly |
$49.99 |
$49.99 |
Billed every month. Most flexible. |
| 3-Month |
$44.99 |
$134.97 |
Billed every 3 months. Saves $15. |
| 6-Month |
$42.99 |
$257.94 |
Billed every 6 months. Saves $42. |
| 12-Month |
$39.99 |
$479.88 |
Billed annually. Best value but high commitment. |
How Pine AI Can Help You Cancel Your Bokksu Subscription