So, you're thinking of canceling Bokksu. It happens. Founded in 2015, Bokksu delivers authentic Japanese snacks and teas right to your door, which is great until you realize you have too many snacks or the bill is adding up. Maybe you signed up after seeing all the cool unboxings online, but now the novelty has worn off. With subscription prices ranging from $39.99 to $49.99, you can save up to $600 a year by canceling. This guide will walk you through the process on your desktop, which is the main way to manage your account. Let's get it done so you can stop worrying about that next charge.
How to Cancel Bokksu on Desktop or Laptop
Canceling your Bokksu subscription is most reliable on a desktop computer. The website layout is clearer, and you're less likely to run into mobile browser glitches.
1 Log In to Your Bokksu Account
First, head over to the Bokksu website and log in. Use the email and password you signed up with. If you forgot your password, now's the time to reset it.
2 Navigate to Your Account Page
Once you're logged in, find the account icon, which is usually in the top-right corner of the page. Click on it and select 'My Account' from the dropdown menu.
3 Find Your Subscriptions
On your account page, look for a tab or link that says 'My Subscriptions' or 'Manage Subscriptions'. This is where the details of your active plan are hidden. It can sometimes be a little tricky to spot.
4 Select the Subscription to Cancel
Click on your active subscription plan. This will open up a more detailed view of your plan, including renewal dates and billing information.
5 Proceed with Cancellation
Scroll down until you see the 'Cancel Subscription' option. They might offer you a discount or the option to skip a month first. If you're sure you want to cancel, proceed by clicking the final confirmation button. Honestly, I had to click it twice before it registered.
How to Cancel Bokksu on iPhone (iOS)
You can't cancel Bokksu through your iPhone's 'Subscriptions' settings. It has to be done directly on their website using a browser, which can be a bit of a pain on a smaller screen.
1 Open Your Web Browser
Bokksu doesn't manage its subscriptions through the Apple App Store. You'll need to open Safari or another web browser on your iPhone.
2 Go to the Bokksu Website
Navigate to bokksu.com and tap the login button. Enter your account credentials to sign in.
3 Access Your Account Settings
Tap the menu or account icon, then find the link to 'My Account'. From there, select the 'My Subscriptions' section.
4 Cancel Your Plan
Tap on your active subscription and look for the 'Cancel Subscription' link at the bottom of the page. Follow the on-screen instructions to confirm the cancellation. You should receive a confirmation email shortly after.
How to Cancel Bokksu on Android
Just like with an iPhone, you must use a web browser on your Android phone to cancel. The process isn't managed through the Google Play app.
1 Launch Your Browser
Your Bokksu subscription isn't tied to the Google Play Store. Open Chrome or your preferred browser on your Android device.
2 Navigate to the Bokksu Site
Go to the official Bokksu website and log in to your account using your email and password.
3 Find Your Subscription Details
Once logged in, tap the account icon and navigate to the 'My Subscriptions' area of your account dashboard.
4 Complete the Cancellation
Select the subscription you wish to end. Scroll down and tap 'Cancel Subscription'. You may have to answer a quick exit survey before confirming. Make sure you get to the final confirmation screen.
Cancel Bokksu by Email
If you're struggling with the website, you can try canceling by emailing customer support. It's definitely the slower option.
- Email Address:
[email protected] - What to Include: In your email, provide your full name, the email address associated with your Bokksu account, and a clear statement that you wish to cancel your subscription.
Expect a response within 1-2 business days. Keep the email thread until you receive confirmation that your subscription has been successfully terminated.
Before You Cancel: What You Should Know
- Refunds: Bokksu's policy states that they do not offer refunds on boxes that have already been charged for or shipped. Canceling only prevents future renewals, so make sure to cancel before your next billing date.
- Pause Your Subscription: Don't want to cancel forever? Bokksu allows you to skip a month instead. You can find this option in the 'Manage Subscriptions' section of your account. It's a good alternative if you just need a break.
- Your Account: Your account will remain active even after you cancel, so you can still log in and view past orders or resubscribe later.
Having Trouble Cancelling Your Bokksu Subscription?
It can be frustrating when a simple cancellation turns into a hassle. Here are a few things to try if you're stuck:
- Use a Desktop Computer: The cancellation process is often smoother on a desktop or laptop than on a mobile browser. Some buttons just don't show up right on a phone.
- Clear Your Browser Cache: Old data stored in your browser can sometimes cause issues. Try clearing your cache and cookies, then log back in.
- Try Incognito Mode: Open an incognito or private browsing window. This prevents extensions or cached data from interfering with the website.
- Contact Support Directly: If all else fails, email their support team at
[email protected]. Explain the issue you're having and ask them to cancel the subscription for you manually. It might take a day or two, but it gets the job done.
Subscription Plans and Pricing (2025)
| Plan Name | Billing Cycle | Price per Box (USD) | Details |
|---|---|---|---|
| Seasons of Japan Box | Monthly | $49.99 | Billed monthly. Includes 20+ authentic Japanese snacks, candies, and a tea pairing. |
| Seasons of Japan Box | 3-Month | $45.99 | Billed $137.97 every 3 months. Same box contents, but with a small discount. |
| Seasons of Japan Box | 12-Month | $41.99 | Billed $503.88 annually. Best value per box for long-term subscribers. |
How Pine AI Can Help You Cancel Your Bokksu Subscription
Tired of navigating confusing menus just to cancel a subscription? Let Pine AI handle it. We cancel your Bokksu subscription for you, quickly and securely. Just connect your account, and we'll take care of the rest, saving you time and preventing unwanted charges. It's that simple.
Frequently Asked Questions about Bokksu
Can I unsubscribe from Bokksu anytime?
Can I get a refund from Bokksu if I forgot to cancel?
How do I know my Bokksu subscription is cancelled?
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What else should I know before I cancel my Bokksu subscription?
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How does Pine AI work with Bokksu to cancel my subscription?
Sophia Rodriguez
Food & Meal Prep Content Editor
Sophia Rodriguez, a former chef with a degree in Nutrition, has worked with leading meal kit companies to improve ingredient sourcing. She is the Food & Meal Prep Content Editor at Pine AI, where she develops step-by-step guides on food planning, grocery subscriptions, and kitchen efficiency tools. With over a decades experience in the culinary industry and nutrition-focused research, Sophia now specialises in helping readers save time, reduce food waste, and get the most value from meal prep services.
