Craft Coffee, founded in 2011, delivers personalized coffee beans right to your door. It's for people who got tired of bad office coffee and became their own home barista. But maybe the novelty wore off, or the cost is adding up. Subscriptions range from $12.95 to $49.95, so you can save up to $600 a year by canceling. This guide covers how to cancel your subscription on their desktop website. Let's get it done.
How to Cancel Craft Coffee Subscription on Desktop
Canceling your Craft Coffee subscription happens on their website. There's no mobile app for it. The process is straightforward, but you might have to hunt for the cancel button. It's designed to make you stay, of course.
1 Log Into Your Account
First, head over to the Craft Coffee website. You'll need to log into your account to make any changes. The login button is usually in the top-right corner.
2 Find Your Subscription Settings
Once you're in, look for a section called 'My Account' or 'Manage Subscriptions'. Sometimes it's hidden under a little person icon. This is where all your subscription details live.
3 Locate the 'Cancel Subscription' Link
This is the part that can be a little annoying. You need to find the actual cancel button. It's often a small text link at the bottom of the page, usually below bigger buttons that encourage you to 'Skip Shipment' instead. Don't fall for it if you really want to cancel.
4 Follow the Prompts to Confirm
After you click cancel, they'll likely ask for a reason and might even pop up a last-ditch offer to keep you. Just click through the prompts to finalize the cancellation. I had to click confirm twice before it actually went through, so be persistent.
5 Check for a Confirmation Email
You should get an email confirming the cancellation almost immediately. If you don't see it, log back in and double-check that your subscription status says 'Canceled'. Better safe than sorry.
Cancel Craft Coffee Subscription with Email
If you're stuck or the website isn't working, you can email their support team at support@craftcoffee.com. Expect a response within 1-2 business days. Be sure to include the email associated with your account.
Before you cancel, know that Craft Coffee doesn't offer refunds for shipments that have already been processed. So, check your next billing date. Also, they let you pause or skip shipments, which might be a better option if you just need a break. Your account data will likely remain, but your active subscription will end.
Craft Coffee Plans and Pricing 2025
| Plan | Price Per Shipment | Details |
|---|---|---|
| Personalized Coffee Subscription | Starts at $12.95 | You get coffee matched to your taste profile from various roasters. The price depends on the specific coffee you're sent. You have full control over the delivery frequency (every 1 to 4 weeks) and can easily skip shipments from your account dashboard. |
Frequently Asked Questions about Craft Coffee
Can I unsubscribe from Craft Coffee anytime?
Can I get a refund from Craft Coffee if I forgot to cancel?
How do I know my Craft Coffee subscription is cancelled?
How long does it take for Craft Coffee to cancel?
What else should I know before I cancel my Craft Coffee subscription?
How do I raise a complaint to Craft Coffee?
Olivia Harper
Content Manager
Olivia Harper, a Content Manager with nine years of experience, creates user-focused guides on subscription services. Featured in Digital Consumer Reports, her work simplifies subscription terms and cancellations.
