Craft Coffee, founded in 2011, delivers personalized coffee beans right to your door. It's for people who got tired of bad office coffee and became their own home barista. But maybe the novelty wore off, or the cost is adding up. Subscriptions range from $12.95 to $49.95, so you can save up to $600 a year by canceling. This guide covers how to cancel your subscription on their desktop website. Let's get it done.
How to Cancel Craft Coffee on Desktop or Laptop
This is the most reliable way to cancel your subscription. The website is where your account is directly managed, so it's best to do it here if you can.
1 Log In to Your Account
First, head over to the Craft Coffee website and log in to your account. You'll need the email and password you used when you first signed up.
2 Navigate to Your Account Settings
Once you're logged in, look for your account section. This is usually found in the top-right corner of the page, often under your name or an icon. Click on it and select 'My Account' or 'Account Details'.
3 Find the Subscription Management Page
Inside your account, you need to find the subscription area. Look for a link or button labeled 'Manage Subscription' or 'My Subscriptions'. Honestly, sometimes they hide this link, so you might have to look carefully.
4 Select the Cancel Option
On the subscription management page, you should see details about your current plan and next billing date. There will be an option to 'Cancel Subscription'. Click this link to start the cancellation process.
5 Confirm Your Cancellation
They will likely ask you why you're leaving and might offer you a discount to stay. If you're sure you want to cancel, proceed through the prompts until you get a final confirmation message. Make sure you get to the very last step. I had to click 'confirm' twice before it actually registered.
How to Cancel Craft Coffee on iPhone (iOS)
Canceling on an iPhone is straightforward, but only if you originally subscribed through the App Store. Most people subscribe on the website, so you'll likely need to use the desktop method instead.
1 Check Where You Subscribed
First, figure out if you subscribed directly on their website or through the Apple App Store. If you used their website, you must cancel on their website. If you subscribed via an in-app purchase, follow the next steps.
2 Open the Settings App
Tap the gray gear icon for Settings on your iPhone's home screen.
3 Access Your Apple ID
Tap on your name and profile picture at the very top of the Settings menu.
4 Go to Subscriptions
On the Apple ID screen, tap on the 'Subscriptions' option. This will show you all your active and expired subscriptions linked to your Apple account.
5 Find and Cancel Craft Coffee
Scroll through the list to find your Craft Coffee subscription. Tap on it, then tap the 'Cancel Subscription' button. You'll need to confirm your choice. Your subscription will remain active until the end of the current billing period.
How to Cancel Craft Coffee on Android
Just like with iOS, this method only works if you paid through Google Play. It's more common for users to have subscribed on the website, so double-check your email receipts if you're not sure.
1 Confirm Your Subscription Method
Did you subscribe through the Google Play Store or directly on the Craft Coffee website? If it was the website, you have to log in there to cancel. These steps are only for subscriptions made through the Google Play Store.
2 Open the Google Play Store
Find and tap the Google Play Store app icon on your Android device.
3 Access the Subscriptions Menu
Tap your profile icon in the top-right corner. In the menu that appears, select 'Payments & subscriptions' and then tap 'Subscriptions'.
4 Locate and Cancel the Subscription
You'll see a list of all your active subscriptions. Find Craft Coffee in this list and tap on it. From there, select 'Cancel subscription' and follow the on-screen instructions to confirm.
Cancel by Email
If you're struggling with the website, you can try emailing customer support. It's not the fastest way, but it's an option.
- Email Address:
[email protected] - What to Include: Make sure to provide your full name, the email address associated with your account, and a clear statement that you wish to cancel your subscription.
Expect a response within 1-2 business days. They will likely try to confirm your identity before processing the cancellation.
Before You Cancel: What You Should Know
- Refunds: Craft Coffee does not typically offer prorated refunds. If you cancel, your subscription will remain active until the end of the current billing cycle you've already paid for. Don't expect money back if you forget to cancel before the renewal date.
- Pausing Your Subscription: Check your account settings for a 'Pause' option. Many users report this is a better alternative if you just need a break or have too much coffee at home. You can usually pause for a month or two.
- Your Data: Your account information and order history will likely be saved in case you decide to return. They won't delete your entire profile right away.
Having Trouble Cancelling Your Craft Coffee Subscription?
It can be frustrating when cancellation doesn't work as expected. Here are a few things to try:
- Check for Third-Party Billing: Did you sign up through a service like Apple, Google Play, or another partner? If so, you must cancel through that specific service, not the Craft Coffee website.
- Use a Desktop Computer: Sometimes, the mobile version of a website can be buggy. Try logging in from a desktop or laptop computer, as the full site often works better for account management.
- Clear Your Browser Cache: Old data stored in your browser can sometimes cause issues. Clear your cache and cookies or try using an incognito/private browsing window to log in and cancel.
- Contact Support Directly: If all else fails, email their customer support at
[email protected]. Explain the issue you're having and ask them to cancel the subscription for you manually. It might take a day or two, but it gets the job done.
Subscription Plans and Pricing (2025)
| Plan Name | Price per Shipment (USD) | Coffee Amount | Details |
|---|---|---|---|
| The Original | $14.99 | 12 oz bag | A curated single-origin coffee selected by their team. Changes with each shipment. Ideal for adventurous drinkers. |
| The Double | $27.99 | Two 12 oz bags | Two different single-origin coffees. Good for households with multiple coffee drinkers or those who want variety. |
| Decaf Delight | $15.99 | 12 oz bag | A high-quality, single-origin decaf coffee. Processed using the Swiss Water Method. |
| Espresso Blend | $15.49 | 12 oz bag | A specially crafted blend designed for making espresso. Balanced and rich with a thick crema. |
How Pine AI Can Help You Cancel Your Craft Coffee Subscription
Tired of navigating confusing menus just to cancel a subscription? Let Pine AI handle it. We can cancel your Craft Coffee subscription for you, quickly and securely. Save yourself the time and potential frustration. Connect your accounts and let us manage the rest.
Frequently Asked Questions about Craft Coffee
Can I unsubscribe from Craft Coffee anytime?
Can I get a refund from Craft Coffee if I forgot to cancel?
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Sophia Rodriguez
Food & Meal Prep Content Editor
Sophia Rodriguez, a former chef with a degree in Nutrition, has worked with leading meal kit companies to improve ingredient sourcing. She is the Food & Meal Prep Content Editor at Pine AI, where she develops step-by-step guides on food planning, grocery subscriptions, and kitchen efficiency tools. With over a decades experience in the culinary industry and nutrition-focused research, Sophia now specialises in helping readers save time, reduce food waste, and get the most value from meal prep services.
