Bright Cellars, founded in 2015, is a wine club that promises to match you with wines you'll love based on a quiz. It's a neat concept, but maybe your wine rack is full or you're just over the monthly charge. With subscriptions costing from $88 to $132, you can save up to $1056 a year by canceling. This guide covers how to cancel on their website. Let's be real, we all have that one subscription we signed up for with grand ambitions, like becoming a wine expert overnight, only to realize we just have too much stuff.
How to Cancel Bright Cellars Subscription on Desktop / Website
Canceling online should be easy, but let's be honest, it rarely is. The process on the Bright Cellars site isn't terrible, but you do have to navigate past a few pleas to stay. These steps work on a computer or your phone's web browser.
1 Log Into Your Account
Head over to the Bright Cellars website and get logged in. Standard stuff.
2 Find Your Account Settings
Once you're in, find your name or the little account icon, usually hiding in the top-right corner. Click it and choose 'Account Settings' from the menu.
3 Navigate to the Membership Section
Inside your account, look for a section labeled 'Membership' or 'Subscription Details'. This is where they keep the controls for your subscription.
4 Locate the Cancel Link
This is the tricky part. You'll probably need to scroll down to the bottom of the page. Look for a small text link that says 'Cancel Membership'. It's not designed to be obvious.
5 Follow the Cancellation Prompts
Here come the retention offers. Bright Cellars will ask why you're leaving and probably dangle a discount in front of you. If you're determined to leave, just click past these offers.
6 Confirm the Cancellation
You'll need to click one final button to make it official. Make sure you see a confirmation message on the screen. Weirdly, I had to refresh the page before the final confirmation showed up, so be patient.
Cancel Bright Cellars Subscription with phone
If you'd rather talk to a person, call the Bright Cellars Concierge team at (844) 223-5527. They're usually available Monday to Friday, from 9 AM to 5 PM Central Time. Just tell them you want to cancel. Be ready for them to try and keep you as a customer with a special offer.
Cancel Bright Cellars Subscription with email
For those who want a written record, send an email to concierge@brightcellars.com. Make sure to include your full name and account details, and clearly state that you want to cancel. It can take them 1-2 business days to reply, so don't wait until the day before your renewal.
Before you hit cancel, just know that Bright Cellars won't give you a refund for a box that's already been billed or shipped. It's a common and annoying policy. Your account history will probably stick around, but the monthly charges will stop. If you're just feeling buried in bottles, you can also 'skip a month' in your account settings, which is a pretty good alternative.
Bright Cellars Plans and Pricing 2025
| Plan (Bottles per Shipment) | Price per Month (Approx.) | Details |
|---|---|---|
| 4-Bottle Box | $88 + shipping | The standard plan. You get four bottles of wine selected for you based on your taste profile. Good for casual drinkers. - |
| 6-Bottle Box | $132 + shipping | For those who want a bit more variety or drink wine more frequently. You get six bottles per shipment, and the per-bottle price is slightly lower. - |
Frequently Asked Questions about Bright Cellars
Can I unsubscribe from Bright Cellars anytime?
Can I get a refund from Bright Cellars if I forgot to cancel?
How do I know my Bright Cellars subscription is cancelled?
How long does it take for Bright Cellars to cancel?
What else should I know before I cancel my Bright Cellars subscription?
How do I raise a complaint to Bright Cellars?
Olivia Harper
Content Manager
Olivia Harper, a Content Manager with nine years of experience, creates user-focused guides on subscription services. Featured in Digital Consumer Reports, her work simplifies subscription terms and cancellations.
