Gainful, founded in 2017, offers personalized protein powders and supplements tailored to your fitness goals. Maybe you jumped on the personalized nutrition trend or saw an influencer raving about it, but now the monthly box is just piling up. It happens. With subscriptions ranging from $45 to $150, you can save up to $1800 a year by cancelling. This guide covers how to cancel your subscription on their website, which works for both desktop and mobile users. Let's get this done so you can stop worrying about that next charge.
How to Cancel Gainful Subscription on Website (Desktop & Mobile)
The only official way to cancel Gainful is through their website. The process is the same whether you're on a computer or your phone's browser. Weirdly, I found the buttons were easier to see on the desktop version. Just make sure you do it a few days before your next order date to be safe.
1 Log In to Your Gainful Account
First, head over to the Gainful website and log into your account. You'll need your email and password. If you forgot your password, now's the time to reset it.
2 Navigate to Account Settings
Once you're in, look for your name or an account icon, usually in the top-right corner. Click on it and find the 'Account Settings' or 'My Account' option from the dropdown menu.
3 Find Your Subscription Details
This is where it can get a little tricky. You're looking for a tab or link that says 'Manage Subscription' or just 'Subscription'. I had to look around for a second to find it. Click on that to see your active products.
4 Locate the Cancel Option
You should see your current subscription plan. Scroll down to the bottom of this section. You'll find the 'Cancel Subscription' link. It's often smaller than the other buttons, so keep an eye out.
5 Confirm Your Cancellation
Gainful will likely ask you why you're leaving with a short survey. You have to fill it out to proceed. After that, you'll probably see one last offer to stay. Just click the final 'Confirm Cancellation' button to finish the job. Don't close the page until you see a confirmation message.
Cancel Gainful Subscription with email
If you're running into issues with the website, you can email the Gainful support team at hello@gainful.com. Explain that you want to cancel your subscription and include your account details. They say they respond within 1-2 business days, but it can sometimes take longer, so don't rely on this if your renewal date is tomorrow.
Before you cancel, know that Gainful doesn't offer refunds for orders that have already been processed or shipped. So, timing is everything. You need to cancel before your next billing date. Your account profile and personalized formula details will likely remain in their system if you ever decide to come back, but all future shipments will stop. You can also choose to pause your subscription or skip a delivery instead of fully cancelling, which is a decent option if you just need a break.
Gainful Plans and Pricing 2025
| Product Type | Starting Price (per shipment) | Details |
|---|---|---|
| Personalized Protein | ~$45 | A custom-blended protein powder based on your diet, goals, and preferences. The main event. |
| Personalized Hydration | ~$30 | Electrolyte drink mixes tailored to your activity level. Caffeine-free and with caffeine options. |
| Personalized Pre-Workout | ~$26 | A formula designed to give you a boost before exercise, customized to your needs. |
| Performance Boosts | ~$22 | Add-ons like Collagen, Creatine, and Fiber that you can mix into your protein shake. |
Frequently Asked Questions about Gainful
Can I unsubscribe from Gainful anytime?
Can I get a refund from Gainful if I forgot to cancel?
How do I know my Gainful subscription is cancelled?
How long does it take for Gainful to cancel?
What else should I know before I cancel my Gainful subscription?
How do I raise a complaint to Gainful?
Olivia Harper
Content Manager
Olivia Harper, a Content Manager with nine years of experience, creates user-focused guides on subscription services. Featured in Digital Consumer Reports, her work simplifies subscription terms and cancellations.
