Gainful, founded in 2017, offers personalized protein powders and supplements tailored to your fitness goals. Maybe you jumped on the personalized nutrition trend or saw an influencer raving about it, but now the monthly box is just piling up. It happens. With subscriptions ranging from $45 to $150, you can save up to $1800 a year by cancelling. This guide covers how to cancel your subscription on their website, which works for both desktop and mobile users. Let's get this done so you can stop worrying about that next charge.
How to Cancel Gainful on Desktop or Laptop
The most reliable way to cancel your Gainful subscription is through their official website on a computer. App-based cancellations aren't a thing for Gainful, since they manage billing directly.
1 Log In to Your Gainful Account
Open your web browser and navigate to the Gainful website. Click the 'Log In' button, usually found in the top-right corner, and enter your email address and password.
2 Navigate to Your Profile
Once logged in, click on your name or the profile icon. This is typically located in the upper right-hand corner of the page. This will take you to your account dashboard.
3 Find Your Subscription Settings
In your account dashboard, look for a tab or link labeled 'Subscription' or 'Manage Subscription'. This section contains all the details about your upcoming orders and payment information.
4 Initiate the Cancellation
Scroll down to the bottom of the subscription page. You should see an option that says 'Cancel Subscription'. It's often in smaller text, so you might have to look carefully. Click this link to begin the cancellation process.
5 Follow the Final Prompts
Gainful will likely ask for a reason for your cancellation and may offer you alternatives, like skipping a shipment or changing your delivery frequency. If you're sure you want to cancel, proceed through these prompts until you receive a final confirmation message on the screen. Honestly, I had to click through two different screens offering me a discount before it finally let me cancel.
How to Cancel Gainful on iPhone (iOS)
You can't cancel Gainful through your Apple Subscriptions. It's a bit annoying, but you have to use the web browser on your phone and follow the same general steps as on a desktop.
1 Open Your Mobile Browser
Launch Safari or any other web browser on your iPhone. You cannot cancel through the App Store because Gainful manages its subscriptions directly.
2 Go to the Gainful Website and Log In
Type Gainful.com into the address bar. Tap the menu icon and select 'Log In'. Enter your account credentials.
3 Access Your Subscription Page
Tap on your profile icon or name to go to your account settings. From there, find and tap on the 'Subscription' or 'Manage Subscription' link.
4 Cancel Your Subscription
Scroll to the bottom of the page and tap the 'Cancel Subscription' link. Follow the on-screen instructions, declining any offers to pause or skip, until you get a confirmation that your subscription is cancelled.
How to Cancel Gainful on Android
Just like with iPhones, you must cancel your Gainful subscription through their website on your Android's browser, not through the Google Play Store.
1 Launch Your Web Browser
Open Chrome or your preferred browser on your Android device. Gainful subscriptions are not managed through the Google Play Store, so you must use their website.
2 Navigate to Gainful's Website and Sign In
Go to the Gainful website and log in to your account using your email and password.
3 Go to Account Settings
Once logged in, tap the menu or profile icon to access your account dashboard. Look for a link that says 'Subscription' or something similar.
4 Find and Complete the Cancellation
On your subscription management page, scroll all the way down to find the 'Cancel Subscription' option. Tap it and complete the final confirmation steps to terminate your service.
Cancel by Email
If you're having trouble with the website, you can try canceling by emailing customer support directly at [email protected].
Be sure to include the following information in your email:
- A clear subject line, like 'Subscription Cancellation Request'.
- Your full name.
- The email address associated with your Gainful account.
- A brief statement requesting the cancellation of your subscription.
Keep in mind that this method is not instant and may take a couple of business days for a response. It's best to do this well before your next billing date.
Before You Cancel: What You Should Know
- Pausing vs. Cancelling: Gainful makes it easy to skip shipments or change your order frequency. If you just have too much product, consider pausing your subscription instead of cancelling it completely. You can find these options in your account settings.
- Refund Policy: Gainful does not typically offer refunds on subscription charges that have already been processed. You must cancel at least 24 hours before your next scheduled order date to avoid being charged. They do have a 'Happiness Guarantee' for your first order, but this doesn't apply to subsequent subscription renewals you forgot to cancel.
- Your Formula: When you cancel, Gainful will save your personalized blend information. If you decide to resubscribe later, you can easily restart with the same formula.
Having Trouble Cancelling Your Gainful Subscription?
If the cancel button seems to be missing or isn't working, here are a few things to try:
- Check Where You Subscribed: Remember, you cannot cancel Gainful through the Apple App Store or Google Play Store. You must log in to their website.
- Use a Desktop Computer: Some websites have mobile versions that are buggy or missing features. Try logging in from a laptop or desktop computer, as the full site is often more reliable.
- Clear Your Browser Cache: Old data stored in your browser can sometimes cause issues. Clear your cache and cookies, or try using an incognito/private browsing window to log in and cancel.
- Contact Support Directly: If all else fails, it's time to contact customer support. Email them at [email protected] and request a manual cancellation. This can be slow, but it's your final option.
Subscription Plans and Pricing (2025)
Gainful's pricing is personalized based on your specific formula and needs. The prices below are approximate starting points and may vary.
| Product Type | Starting Price (per serving) | Details |
|---|---|---|
| Personalized Protein Powder | ~$2.32 | Custom blend of 7 proteins. 28 servings per bag. Billed at ~$65 per shipment. |
| Personalized Hydration | ~$1.14 | Electrolyte powder with 4 electrolytes and L-Theanine. 21 servings per box. Billed at ~$24 per shipment. |
| Personalized Pre-Workout | ~$1.52 | Blend of L-Citrulline, Beta-Alanine, and L-Theanine. 21 servings per box. Billed at ~$32 per shipment. |
| Performance Boosts | ~$0.71 - $1.00 | Add-ons like Creatine, Collagen, or Fiber. Prices vary. Billed per shipment. |
How Pine AI Can Help You Cancel Your Gainful Subscription
Tired of navigating confusing menus just to cancel a subscription? Pine AI handles it for you. We securely log in, process the cancellation on your behalf, and send you a confirmation when it's done. Save time and avoid unwanted charges with Pine AI.
Frequently Asked Questions about Gainful
Can I unsubscribe from Gainful anytime?
Can I get a refund from Gainful if I forgot to cancel?
How do I know my Gainful subscription is cancelled?
How long does it take for Gainful to cancel?
What else should I know before I cancel my Gainful subscription?
How do I raise a complaint to Gainful?
How does Pine AI work with Gainful to cancel my subscription?
Sophia Rodriguez
Food & Meal Prep Content Editor
Sophia Rodriguez, a former chef with a degree in Nutrition, has worked with leading meal kit companies to improve ingredient sourcing. She is the Food & Meal Prep Content Editor at Pine AI, where she develops step-by-step guides on food planning, grocery subscriptions, and kitchen efficiency tools. With over a decades experience in the culinary industry and nutrition-focused research, Sophia now specialises in helping readers save time, reduce food waste, and get the most value from meal prep services.
