Cooper's Hawk Winery & Restaurants, established in 2005, locks you into wine plans costing $29.99 to $109.99 monthly. Cancelling saves you up to $1,320 a year. Visit Cooper's Hawk Wine Club. It feels like trying to leave the resort in The White Lotus (impossible and expensive). Trustpilot data highlights a rough 2.2-star rating, while Pissed Consumer logs over 40 complaints in the last 3 years. Users constantly flag "poor customer service" and "incorrect billing amounts" as major headaches. With recent inflation spiking luxury goods prices, maybe you are just done with the surplus bottles. Here is how to quit.
How to Cancel Cooper's Hawk Wine Club on Desktop
Most users report that you cannot simply click a button to cancel inside the dashboard. You usually have to send a request.
How to Cancel Cooper's Hawk Wine Club on Mobile (iOS & Android)
The mobile app is basically just a window to their website features. It often lacks direct account management tools.
Cancel Cooper's Hawk Wine Club by Phone or Email
This is often the fastest way to ensure it is actually done, despite the hold times.
Phone: Call Member Services at (708) 215-5674.
- Hours: Monday – Friday, 8:00 am – 6:00 pm CST.
- Tip: Call mid-week to avoid the Monday rush.
Email: Send a direct request to memberservices@chwinery.com.
- Include your full name, Member ID number, and phone number.
- Subject Line: "Cancellation Request - Member ID [Your Number]"
What is Cooper's Hawk Wine Club Cancellation Policy
Cooper's Hawk generally requires you to cancel before the billing date (usually the 1st of the month) to avoid being charged for that month's bottle. If you cancel after the charge goes through, they typically will not refund you (no refunds is the standard vibe here), and you will have to pick up that last bottle. Some contracts might have a 30-day notice period depending on when you signed up, so check your specific terms. It is frustrating, but timing is everything.
Before You Cancel Cooper's Hawk Wine Club: What You Should Know
- Unclaimed Bottles: If you have bottles you paid for but haven't picked up, ask if you lose them upon cancellation. Usually, you can still pick them up, but verify this.
- Points & Rewards: You will likely lose your accumulated points immediately upon cancellation. Use them or lose them.
- Fees: There are usually no termination fees unless you are in a specific commitment period (rare for standard tiers).
Having Trouble Cancelling Your Cooper's Hawk Wine Club Subscription?
Stuck in a loop? Try these fixes:
- Call them directly: Emails can get "lost" in the spam folder. A phone call forces a human to help you.
- Check the spam folder: Their confirmation email might be sitting in your junk mail.
- Visit a location: If you live near a restaurant, walk in and ask a manager to help you cancel. It is harder for them to say no to your face.
- Update Payment Method: If all else fails, some users remove their primary card or lock it, though this can lead to debt collection calls.
Subscription Plans and Pricing (2025)
| Plan Tier |
Monthly Price |
Bottles |
Details |
| Variety Membership |
~$29.99 |
1 Bottle |
Alternating Red/White |
| Red Membership |
~$32.99 |
1 Bottle |
Red wine only |
| White Membership |
~$29.99 |
1 Bottle |
White wine only |
| Sweet Membership |
~$29.99 |
1 Bottle |
Sweet wines only |
| 2-Bottle Member |
~$58.99 |
2 Bottles |
Mix and match |
| 3-Bottle Member |
~$84.99+ |
3 Bottles |
Higher tier options |
Prices are estimates and vary by state tax and location.
How Pine AI Can Help You Cancel Your Cooper's Hawk Wine Club Subscription
