Founded in 2012, Healthy Surprise delivers boxes of healthy, gluten-free, and soy-free snacks. Maybe you signed up with good intentions but now the snacks are just piling up, or you're trying to cut back on spending. It happens. This guide will help you cancel without any extra headaches. Subscriptions run from $42.49 to $84.99, and you can cancel through their website. Honestly, with everyone on TikTok trying to perfect their 'that girl' wellness routine, these snack boxes were everywhere for a minute, but saving up to $1020 a year by canceling sounds like a pretty good wellness move too.
How to Cancel Healthy Surprise on iPhone (iOS)
1 Open Your Web Browser
Healthy Surprise doesn't have a dedicated iOS app, so you'll need to cancel through their website. Open Safari or your preferred browser on your iPhone.
2 Navigate to the Healthy Surprise Website
In the address bar, type in healthysurprise.com and go to the site. It's a bit of a pain you can't do this from an app, but here we are.
3 Log In to Your Account
Tap the account or login icon, usually at the top right of the page. Enter your email address and password to access your account dashboard.
4 Find Your Subscription Settings
Once logged in, look for a section called 'My Account' or 'Manage Subscriptions'. You might have to tap through a menu to find it. It's not always obvious on mobile.
5 Cancel Your Subscription
Inside your subscription details, you should see an option to 'Cancel Subscription'. Tap this and follow any confirmation prompts. Make sure you get a confirmation screen or email before closing the browser.
How to Cancel Healthy Surprise on Android
1 Launch Your Web Browser
Since there's no Android app for managing your subscription, you have to use the website. Open Chrome, Firefox, or whatever browser you use on your device.
2 Go to the Healthy Surprise Website
Type healthysurprise.com into the search bar and navigate to the homepage.
3 Sign In to Your Account
Find the login button. It's typically in the top corner of the screen. Use your account credentials to sign in.
4 Locate Subscription Management
After logging in, navigate to your account dashboard. Look for a link or tab labeled 'Manage Subscriptions' or 'My Subscriptions'. Sometimes it's hidden under a general 'Account Settings' page.
5 Proceed with Cancellation
Click on your active subscription to view its details. You should find a 'Cancel' button or link. Follow the on-screen instructions to confirm the cancellation. Don't exit until you see a success message.
How to Cancel Healthy Surprise on Desktop or Laptop
1 Visit the Healthy Surprise Website
Open your preferred web browser and go to healthysurprise.com.
2 Log In to Your Account
Click the 'Login' or account icon, usually located in the top-right corner of the homepage. Enter your email and password.
3 Access Your Account Dashboard
Once you're logged in, click on 'My Account'. This will take you to your main dashboard where you can manage your details.
4 Find the Subscription Section
On the account page, look for a tab or link that says 'Manage Subscriptions'. This is where your active plans are listed. Honestly, I had to click around a bit to find this the first time.
5 Cancel the Subscription
Select the subscription you wish to end. You should see details about your plan and a button or link to 'Cancel'. Click it and follow the final confirmation steps. They might ask you for a reason, but you can usually skip it.
Cancel by Email
If you're struggling with the website, you can try canceling by email. It's not instant, but it gets the job done.
- Compose an email to [email protected].
- Use a clear subject line like 'Subscription Cancellation Request'.
- In the body of the email, include your full name, the email address associated with your account, and your subscription details.
- State clearly that you wish to cancel your subscription.
Expect a response within 1-3 business days. Keep the confirmation email for your records.
Before You Cancel: What You Should Know
Before you go, keep a couple of things in mind:
- Refunds: Healthy Surprise generally does not offer refunds for boxes that have already been shipped or for charges that have already processed. You must cancel before your renewal date to avoid being charged for the next box.
- Pausing: Check your account settings to see if there's an option to 'skip a month' or pause your subscription. This can be a good alternative if you just need a break from the snacks, not a permanent goodbye.
- Confirmation: Always look for a confirmation email. If you don't receive one within an hour, your cancellation might not have gone through. It's better to be safe and double-check.
Having Trouble Cancelling Your Healthy Surprise Subscription?
It can be frustrating when cancellation doesn't work as expected. Here are a few things to try:
- Try a Different Device: The website might be glitchy on mobile. If you're using your phone, try canceling from a desktop or laptop computer instead.
- Clear Your Browser Cache: Old data stored in your browser can sometimes cause issues. Clear your cache and cookies, then try logging in and canceling again.
- Use an Incognito Window: Open a private or incognito window in your browser. This prevents extensions or cached data from interfering with the website.
- Contact Support Directly: If nothing else works, your best bet is to email their support team at [email protected]. Explain the issue and ask them to cancel the subscription for you manually.
Subscription Plans and Pricing (2025)
| Plan | Price (per month) | Details |
|---|---|---|
| Snack Box (Classic) | $49.99 | 15+ full-size snacks. Gluten-free, soy-free, and corn-free. |
| Snack Box (Big) | $74.99 | 25+ full-size snacks. Designed for families or small offices. |
| Paleo Box (Classic) | $54.99 | 15+ paleo-friendly snacks. Free of grains, dairy, and legumes. |
| Paleo Box (Big) | $84.99 | 25+ paleo-friendly snacks for those following a strict paleo diet. |
How Pine AI Can Help You Cancel Your Healthy Surprise Subscription
Tired of navigating confusing websites just to cancel a subscription? Let Pine AI handle it. We can cancel your Healthy Surprise subscription for you, quickly and securely. Save yourself the time and potential frustration. Connect your accounts and let us manage the rest.
Frequently Asked Questions about Healthy Surprise
Can I unsubscribe from Healthy Surprise anytime?
Can I get a refund from Healthy Surprise if I forgot to cancel?
How do I know my Healthy Surprise subscription is cancelled?
How long does it take for Healthy Surprise to cancel?
What else should I know before I cancel my Healthy Surprise subscription?
How do I raise a complaint to Healthy Surprise?
How does Pine AI work with Healthy Surprise to cancel my subscription?
Sophia Rodriguez
Food & Meal Prep Content Editor
Sophia Rodriguez, a former chef with a degree in Nutrition, has worked with leading meal kit companies to improve ingredient sourcing. She is the Food & Meal Prep Content Editor at Pine AI, where she develops step-by-step guides on food planning, grocery subscriptions, and kitchen efficiency tools. With over a decades experience in the culinary industry and nutrition-focused research, Sophia now specialises in helping readers save time, reduce food waste, and get the most value from meal prep services.
