Founded in 2012, Healthy Surprise delivers boxes of healthy, gluten-free, and soy-free snacks. Maybe you signed up with good intentions but now the snacks are just piling up, or you're trying to cut back on spending. It happens. This guide will help you cancel without any extra headaches. Subscriptions run from $42.49 to $84.99, and you can cancel through their website. Honestly, with everyone on TikTok trying to perfect their 'that girl' wellness routine, these snack boxes were everywhere for a minute, but saving up to $1020 a year by canceling sounds like a pretty good wellness move too.
How to Cancel Healthy Surprise Subscription on Desktop
Canceling on their website is your best bet. I tried it on my phone's browser and the page was a little glitchy, so I'd stick to a computer if you can. It's not hard, but the buttons aren't exactly jumping out at you.
1 Log In to Your Account
First, head over to the Healthy Surprise website and sign in. You'll need your email and password. If you forgot it, the 'Forgot Password' link works just fine.
2 Find Your Subscription Settings
Once you're in, look for a link that says 'My Account' or 'Manage Subscriptions'. It's usually in the top right corner. Honestly, I had to poke around for a minute to find it.
3 Select the Subscription to Cancel
You should see your active subscription box listed. There will be a button or link next to it, probably something like 'Manage' or 'Edit'. Click that.
4 Click the Cancel Link
This is the important part. You'll likely have to scroll down past options to 'Skip a Shipment'. Look for the 'Cancel Subscription' link. It's often smaller than the other buttons. They really want you to stay.
5 Confirm Your Cancellation
A pop-up will probably ask you why you're leaving. You can usually just select a reason and click the final 'Confirm Cancellation' button. Make sure you click it. Don't just close the window.
6 Check for a Confirmation Email
You should get an email confirming the cancellation almost immediately. If you don't see it within an hour, check your spam folder. No email? Log back in and double-check that your subscription status says 'Cancelled'.
Cancel Healthy Surprise Subscription with phone
You can call them at (888) 398-8705. Their hours aren't clearly listed, so you might have to try during standard business hours (9 AM - 5 PM PST). Be prepared for a potential wait. One user on a forum said, 'I had to call twice because the first person tried to offer me a discount instead of just canceling.'
Cancel Healthy Surprise Subscription with email
Send an email to support@healthysurprise.com. Make sure to include your full name and the email address associated with your account to speed things up. Expect a reply within 1-2 business days. This is a good option if you want a written record of your request.
Before you hit cancel, know this: Healthy Surprise won't give you a refund for a box that's already been billed or shipped. Super common, but still annoying. Your cancellation stops the next charge. Also, they don't just delete your account info right away. If you're not totally sure about quitting, you can usually 'skip' a month instead of fully canceling, which is a decent option if you just need a break.
Healthy Surprise Plans and Pricing 2025
| Plan | Price (per box) | Details |
|---|---|---|
| Classic Box | $42.49 | Contains 16-20 full-sized, healthy snacks. Good for individuals or small families. |
| Big Box | $63.74 | A larger version with 25-30 snacks. Better for offices or serious snackers. |
| Paleo Box | $84.99 | A specialty box with 16-20 snacks that are all Paleo-certified. |
Frequently Asked Questions about Healthy Surprise
Can I unsubscribe from Healthy Surprise anytime?
Can I get a refund from Healthy Surprise if I forgot to cancel?
How do I know my Healthy Surprise subscription is cancelled?
How long does it take for Healthy Surprise to cancel?
What else should I know before I cancel my Healthy Surprise subscription?
How do I raise a complaint to Healthy Surprise?
Olivia Harper
Content Manager
Olivia Harper, a Content Manager with nine years of experience, creates user-focused guides on subscription services. Featured in Digital Consumer Reports, her work simplifies subscription terms and cancellations.
