What are Super 8 customer service hours?

Their main phone lines are open 24/7. So you can call whenever, which is helpful. I once had to call at 2 AM about a reservation mix-up for the next day, and someone actually answered.

Is there a Super 8 live chat option?

Not really. You might find a little chatbot icon, but it's pretty useless. It just kept sending me links to the FAQ page, even when I typed 'talk to a human' three times in a row. So no, don't count on a live chat with a person.

What's the fastest way to reach Super 8 support?

Calling them. Just do it. The online form takes days, but if you call the main Wyndham Rewards number, you'll get a person, though you might have to navigate a phone menu that seems designed to make you hang up in frustration.

Do I need my account number to contact Super 8?

Yes, having your Wyndham Rewards number is the best way to go. If you don't have it, they can usually find you with your phone number or email, but it just makes the whole process a bit slower.

Can I email Super 8 customer service?

You can't send a direct email, which is annoying. You have to use their online contact form on the Wyndham website. It feels like sending a message into the void, but I did get a confirmation email, which immediately got lost in my promotions tab, so be sure to check there for any follow-up.

Is there a Super 8 mobile app for support?

There is, it's the Wyndham Hotels & Resorts app. It's mostly for booking and managing your stays. You can find contact info in there, but it's not like a dedicated support portal, it just gives you the same phone number to call that you can find online.

What information should I have ready when calling?

Have everything. Your confirmation number, your Wyndham Rewards number, the dates of your stay, and the name the reservation is under. I'd also have the last four digits of the credit card used, because they sometimes ask for that as a final verification step before they'll even discuss your account.

How do I complain about a specific hotel?

Good luck with that. The official advice is to call the hotel directly and ask for the manager, but sometimes that feels impossible. If that doesn't work, your next best bet is to call the main corporate line and file a formal complaint, just be prepared to explain the entire situation from the beginning because they won't have any context from your call to the hotel.

How to Contact Super 8 Customer Service

Trying to get in touch with Super 8 can feel like a real hassle, especially when you're dealing with common frustrations like surprise charges on your bill or issues with a reservation. Many people online seem to run into the same roadblocks. Whether you're trying to sort out a billing dispute or just confirm your booking for that road trip you've been planning, you have a few options. You can reach them by phone, use their online contact form, or even try hitting them up on social media via their Facebook or Twitter pages. It seems like everyone is trying to travel on a budget these days, so getting your hotel stay sorted out without a headache is a big win. For the most direct information, it's always a good idea to check their official site at Visit Super 8.

Last Edited on 10 Dec, 2025

Olivia Harper, Senior Content Manager

9 min read

Different Ways to Contact Super 8

Getting the right help depends on picking the right channel. Here’s a quick breakdown of your options for contacting Super 8, which is part of the Wyndham Hotels group.

Contact Method	Details & Availability	Best for...
Phone	1-800-454-3213 (Wyndham Rewards) or 1-800-848-8420 (General)	Urgent issues, reservation changes, and complex billing questions.
Online Contact Form	Available on the Wyndham website under 'Contact Us'	Non-urgent questions, providing feedback, or when you need a written record.
Social Media	Facebook (@super8), Twitter (@super8)	Public complaints, quick questions, and getting a company's attention.
Hotel Direct	Find the number for the specific location on their website	Issues related to a past or upcoming stay at a particular hotel, like lost items or specific room requests.

Customer Support Channels

📞 Phone Support

Calling is often the most direct way to solve a problem. Super 8 customer service is handled through their parent company, Wyndham.

Department	Phone Number	Hours (Timezone)
Wyndham Rewards Member Services	1-800-454-3213	24/7
General Inquiries & Reservations	1-800-848-8420	24/7

📧 Email & Online Form Support

Super 8 doesn't list a direct support email. Instead, they direct you to an online contact form on the Wyndham website.

Purpose	Contact Method	Notes
General Inquiries & Feedback	Online Contact Form	Expect a response within 2-3 business days. Good for non-urgent matters.
Customer Care Issues	Online Contact Form	Select 'Customer Care' from the dropdown menu to route your issue correctly.

💬 Live Chat or Website Bot

A live chat option is not consistently available on the Super 8 or Wyndham websites. You may encounter a website bot, but it typically directs you to FAQ pages rather than a live agent.

📱 In-App Support

You can use the Wyndham Hotels & Resorts app for support.

Platform: iOS and Android
Steps to contact: Download the 'Wyndham Hotels & Resorts' app. After logging in, you can manage your bookings. For support, you'll typically find a 'Contact Us' or 'Help' section in the main menu or your account profile, which provides phone numbers and links to the contact form.

Estimated Response Times from Super 8

Patience is key, but here's what you can generally expect.

Method	Expected Wait Time
Phone	5-20 minutes hold time, depending on call volume.
Online Contact Form	2-3 business days.
Social Media	1-2 business days.
App	Varies, as it usually directs to phone or web form.

Tips to Reach Support Faster from Super 8

Call during off-peak hours. Try calling late at night or early in the morning on a weekday to avoid long hold times.
Use the hotel's direct line. For issues with a specific location, calling the front desk is almost always faster than going through corporate.
Have all your details ready. Don't make them wait while you search for your confirmation number.
Be clear and concise. Know exactly what you want to ask or resolve before you get on the phone.

Before You Call: What to Have Ready

Seriously, don't waste your time or the agent's. Before you even think about dialing, make sure you have your Wyndham Rewards number and the confirmation number for your booking right in front of you. Trust me, it's the first thing they will ask for. It also helps to have the exact dates of your stay and the credit card you used to book it handy.

Where to Quickly Solve Problems with Super 8

Different problems require different approaches. Here’s how to get the fastest resolution for common issues.

If Your Problem Is...	The Best Contact Method Is...	Pro Tip
An incorrect charge on your bill	Phone Support (1-800-454-3213)	Have your credit card statement with the charge details ready. Phone agents are best equipped to handle billing disputes and process refunds.
Poor conditions at a specific hotel	Call the hotel's front desk directly	Corporate customer service will almost always tell you to contact the hotel manager first. Calling the location directly skips a step.
Changing or canceling a reservation	Wyndham App or Phone Support	The app is usually the fastest way to modify a booking. If you run into trouble or your reservation is non-refundable, you'll have to call.
Issues with Wyndham Rewards points	Phone Support (1-800-454-3213)	This number goes directly to the rewards department. Make sure you have your member number ready.