What are Super 8 customer service hours?

The main phone lines for reservations and customer care are open 24/7. So, if you have an issue at 3 AM, someone should be there to pick up. The specialized Wyndham Rewards member line, however, has more typical business hours on weekends.

Is there a Super 8 live chat option?

Sort of. Wyndham's website has a chat bot, but it's not the same as talking to a person. It can answer basic questions, but for anything complicated, it just sends you in circles until you give up and call. I had to type 'talk to a human' three times before it finally gave me a link to the contact form.

What's the fastest way to reach Super 8 support?

Just call. Honestly, the fastest way is almost always the phone, even though you might get stuck listening to some truly terrible instrumental hold music for what feels like an eternity before you talk to an actual human. For anything urgent, it's your only real option.

Do I need my account number to contact Super 8?

Yes. Or your reservation confirmation number. Don't even bother calling without one of them, they can't pull up anything without it.

Can I email Super 8 customer service?

Not really. You can't just send a message to a simple email address; you have to use their online contact form, which can feel like you're shouting into the void, but I got a reply about a billing question in about two days once. So it does work, eventually.

Is there a Super 8 mobile app for support?

Yep, it's the Wyndham Rewards app. It's actually pretty good for managing your booking, checking your points, or finding the direct phone number for the hotel you booked. It's less for contacting corporate support and more for managing your own stuff.

What information should I have ready when calling?

Get everything together before you call. I mean everything. Have your confirmation number, your Wyndham Rewards number if you have one, the exact dates of your stay, and the full address of the hotel. I once wasted ten minutes on the phone just trying to find the confirmation email in my inbox while the agent just sat there in silence. It was awkward.

How do I complain about a specific hotel's cleanliness or staff?

Go corporate. If the hotel manager, who seemed more interested in watching videos on his phone than addressing the fact your room smelled faintly of old cheese, isn't helping, your best bet is to call the main customer care line. They log complaints against specific franchise locations, and that's how anything actually changes. Be sure to get the manager's name if you can.

How to Contact Super 8 Customer Service

Trying to get in touch with Super 8 can feel like the last leg of a long road trip, you're tired and just want answers. Whether you're dealing with common frustrations like reservation mix-ups or surprise charges on your bill, there are a few ways to get help. You can reach them by phone, through their online contact form, or via the Wyndham Rewards mobile app. It's not always a straight path, especially when you're just trying to confirm if the hotel has a pool before you finish your drive, but you can get a hold of someone. Before you start, it's always a good idea to visit the official Super 8 site, which is part of the main Wyndham Hotels page.

Last Edited on 10 Dec, 2025

Olivia Harper, Senior Content Manager

10 min read

Different Ways to Contact Super 8

Getting the right help depends on picking the right channel. Here’s a quick breakdown of your options for contacting Super 8, which is handled through their parent company, Wyndham Hotels & Resorts.

Contact Method	Details & Availability	Best for...
Phone	1-800-441-0402 (Customer Care) 1-800-800-8000 (Reservations) Generally available 24/7	Urgent issues, reservation changes, billing disputes, formal complaints.
Online Contact Form	Available on the Wyndham website	Non-urgent questions, providing feedback, issues after your stay.
Mobile App	Wyndham Rewards App (iOS & Android)	Managing reservations, checking points, finding contact info for a specific hotel.
Social Media	@wyndhamrewards on X (Twitter)	Public complaints, quick questions (response times can vary).

Customer Support Channels

📞 Phone Support

Calling is often the most direct way to solve a problem. Super 8 customer service is centralized through Wyndham.

Department	Phone Number	Hours (Timezone)
Customer Care	1-800-441-0402	24/7
Reservations	1-800-800-8000	24/7
Wyndham Rewards Member Services	1-866-996-7937	Mon-Fri: 8 AM - 11 PM (EST), Sat-Sun: 9 AM - 6 PM (EST)

📧 Email & Online Form Support

Super 8 doesn't offer a direct support email address. Instead, you'll need to use the contact form on the Wyndham website.

Where to access: Wyndham's Official Contact Page
How it works: You fill out a form with your details, including your confirmation number and the specifics of your issue.
Notes: This method is best for non-urgent issues. Expect a response within 1 to 3 business days.

💬 Live Chat or Website Bot

Wyndham's website has an automated chat bot.

Where to access: Look for the chat icon on the bottom right of the Wyndham Hotels website.
Types of problems it handles: It's mostly for basic questions about reservations or Wyndham Rewards.
Escalation: It's not great at handling complex problems. Getting it to escalate to a human agent can be a real challenge; you often have to type "speak to an agent" multiple times.

📱 In-App Support

If you have the Wyndham Rewards app, you can access support options there.

Platform: Available for iOS and Android.
Steps to contact: Within the app, you can manage your booking or find contact information for the specific Super 8 hotel you're staying at. Direct contact with corporate support through the app is limited, but it's the easiest way to get the hotel's direct phone number.

Estimated Response Times from Super 8

Patience is key, but here's a general idea of what to expect.

Method	Expected Wait Time
Phone	5–20 minutes hold time, depending on call volume
Online Form	24–72 hours
Chat Bot	Instant (but not always helpful)
App	N/A (used to find direct contact info)

Tips to Reach Support Faster from Super 8

Call during off-peak hours. Try calling early in the morning or late at night on a weekday to avoid long hold times.
Use the hotel's direct line. For issues related to your current stay or an upcoming reservation, calling the hotel's front desk directly is often much faster than going through the corporate number.
Have your info ready. Don't make them wait while you search for your confirmation number.

Before You Call: What to Have Ready

Seriously, don't waste your own time. Before you even dial the number, make sure you have your reservation confirmation number and your Wyndham Rewards account number handy. Trust me, they will ask for it within the first 30 seconds. If you're calling about a past stay, also have the exact dates and the location of the hotel ready to go.

Where to Quickly Solve Problems with Super 8

Different problems require different approaches. Here’s a guide to getting your issue resolved with less hassle.

If Your Problem Is...	The Best Contact Method Is...	Pro Tip
A Billing Error or Wrong Charge	Phone Support (1-800-441-0402)	Have your credit card statement with the charge date and amount visible. Phone agents are the only ones who can process refunds or credits quickly.
An Issue During Your Stay (e.g., dirty room, no hot water)	The Hotel Front Desk Directly	Don't wait. Go to the front desk immediately. If they don't help, then call the corporate Customer Care number while you are still at the property.
Changing or Canceling a Reservation	Website or Wyndham Rewards App	This is almost always faster to do yourself online. Only call if the website gives you an error or if your reservation is non-refundable and you want to plead your case.
Filing a Formal Complaint After Your Stay	Phone Support or Online Contact Form	A phone call can feel more immediate, but the online form gives you a written record. If you call, ask for a complaint reference number.