What's the fastest way to contact The New Yorker?

Just call them. Their online portal is for simple things, but a phone call gets you a person fastest.

How do I file a complaint about The New Yorker?

You have to call and specifically ask to speak to a supervisor. Don't expect an easy path; I once had to explain my billing issue to three different people before someone finally logged the complaint properly, and even then it felt like shouting into the void.

Where can I find my account number for The New Yorker?

It's printed right on the mailing label of your physical magazine. Look above your name. If you've tossed it, you'll have to call and verify with your address.

How long does it take for The New Yorker to get back to me?

By phone? A few minutes on hold. By email? You might as well send a carrier pigeon. Expect to wait a few business days, maybe more if they're busy.

What's the quickest way to cancel a subscription with The New Yorker?

Call. Do not use the website form. I tried the online form once and they just kept billing me for two more months until I finally got on the phone with a real person who could actually process the cancellation on the spot.

How do I raise a complaint to The New Yorker?

For a formal complaint, you need a paper trail. Start with a detailed email to help@newyorker.com so you have a timestamped record, but then follow up with a phone call a day or two later to make sure it was received and escalated. Don't just rely on one method.

Can I pause my New Yorker subscription instead of canceling?

Yes, you can! This is one thing they actually make easy. You can pause your subscription for up to several months directly through their online customer care portal, which is great if you're just going on a long vacation and don't want to come home to a mountain of unread magazines.

How to Contact New Yorker Customer Service

Trying to get in touch with The New Yorker can feel a bit like trying to solve one of their famously tricky crosswords. Whether you're dealing with common frustrations like billing disputes or trying to cancel a subscription, which some users on sites like the Better Business Bureau have found difficult, getting a straight answer is key. You can reach them by phone at 1-800-444-7570, email at [email protected], or through their online customer care portal. So, before you get frustrated enough to submit a cartoon of your own about it, let's walk through the best ways to contact them. For direct access, you can always visit The New Yorker at https://www.newyorker.com.

Last Edited on 02 Oct, 2025

Emma Sullivan, EdTech and Media Writer

8 min read

Different Ways to contact New Yorker

Contact Method	Details & Availability	Best For
Phone	1-800-444-7570 (Mon-Fri, 8 AM-8 PM ET; Sat, 9 AM-5 PM ET)	Urgent issues, billing disputes, cancellations
Email	[email protected]	Non-urgent questions, detailed inquiries, documentation
Website	customer_service.newyorker.com	Self-service tasks like changing your address or checking subscription status
Postal Mail	P.O. Box 37684, Boone, IA 50037-0684	Formal correspondence, payments by check

Customer Support Channels

📞 Phone Support

Getting a human on the line is often the quickest way to solve complex problems. Just be prepared for a potential wait during peak hours.

Department	Phone Number	Hours (ET)
U.S. & Canada	1-800-444-7570	Mon-Fri, 8 AM - 8 PM; Sat, 9 AM - 5 PM
International	+1-515-243-3273	Mon-Fri, 8 AM - 8 PM; Sat, 9 AM - 5 PM

📧 Email Support

Email is better if your issue isn't time-sensitive and you want a written record of your conversation. It's not fast, though.

Purpose	Email	Notes
General Inquiries	[email protected]	Expect a response within 2-3 business days.
Letters to the Editor	[email protected]	For editorial feedback, not customer service.

💻 Website & Help Center

For many common tasks, the website is your best bet. You can manage your subscription without talking to anyone. Weirdly, some users report the site works better on a desktop than on mobile for account changes.

Access it here: customer_service.newyorker.com
What it handles: Address changes, payment updates, delivery issues, subscription status, and cancellations.

📬 Postal Mail

If you need to send formal correspondence or pay by check, this is the way to go. Obviously, it's the slowest method.

Subscription Address: The New Yorker, P.O. Box 37684, Boone, IA 50037-0684

Estimated Response Times from New Yorker

Method	Expected Wait Time
Phone	5-20 minutes (can be longer on Mondays)
Email	2-3 business days
Website	Instant for self-service tasks
Postal Mail	7-14 business days for a response

Tips to Reach Support Faster from New Yorker

Call mid-week: Avoid calling on Monday mornings or right after a holiday. Try Tuesday or Wednesday afternoons for shorter wait times.
Use the website first: For simple things like changing your address or reporting a missed issue, the online portal is much faster than waiting for a person.
Have your info ready: Don't make them wait while you search for your account number. Have it handy before you even dial.
Be clear and concise: Know exactly what you need to ask before you get on the phone. This helps the agent solve your problem faster.

Before You Call: What to Have Ready

Your Account Number: Seriously, this is the first thing they'll ask for. It's on the mailing label of your magazine, right above your name.
The Email You Signed Up With: They use this to verify your identity. Make sure you know which one is tied to the subscription.
Your Full Name and Address: They'll need to confirm the mailing address on file. Have it ready to recite.
Recent Bill or Transaction Info: If you're calling about a charge, know the date and the amount. It saves so much time.

Where to Quickly Solve Problems with New Yorker

If Your Problem Is...	The Best Contact Method Is...	Pro Tip
A billing error or unexpected charge	Phone Support (1-800-444-7570)	Phone agents can often issue credits or adjustments on the spot. Email can take days of back-and-forth.
You missed a magazine delivery	Website Self-Service	Log in to your account online and report a missed issue. It's automated and much faster than calling.
You need to cancel your subscription	Website or Phone	The website is supposed to work, but some people say calling is the only way to be 100% sure it's done. Get a confirmation number.
You can't access digital content	Phone Support	Digital access issues can be tricky. An agent can walk you through linking your print and digital accounts properly.

Additional Helpful Links for New Yorker

How Pine AI Can Help You Save Time Contacting New Yorker

Tired of waiting on hold or navigating confusing websites? Let Pine AI handle it. We can cancel your New Yorker subscription, manage your account, and deal with customer service for you. It's fast, secure, and saves you the headache. Get back to your day and let us take care of the rest.

Frequently Asked Questions about New Yorker

Emma Sullivan

EdTech and Media Writer

Emma Sullivan is the EdTech & Media Writer at Pine AI, focusing on the intersection of educational technology, digital media, and consumer trends. With over a decade of experience as a technology journalist and an educator, Emma brings a unique, hands-on perspective to their analysis. In her full time profession Emma teaches digital literacy programs and reports for leading technology publications, where they cover the launch of major educational platforms and the integration of new media in learning environments. Emma is committed to providing readers with practical, insightful, and reliable guidance whether it's about saving money or practical subscription hacks, she wants to empower consumers through knowleddge.