Trying to get in touch with Country Living? You're not alone. Whether you're dealing with common frustrations like billing disputes and trouble canceling a subscription, which pop up frequently on sites like the Better Business Bureau, or you just want to update your address, getting help can feel like a chore. It seems like everyone is still obsessed with that perfect modern farmhouse look, maybe inspired by the latest home renovation show, but managing the magazine subscription that fuels that dream can be tricky. You can contact them via their phone support or their online customer service portal. For official information, it's always best to start at the official site: Visit Country Living.
Different Ways to Contact Country Living
Navigating customer service can be a pain. Here’s a quick breakdown of the best way to contact Country Living based on what you need.
Customer Support Channels
a. 📞 Phone Support
| Department | Phone Number | Hours (Timezone) |
|---|---|---|
| Customer Service | 1-800-888-1616 | Mon-Fri, 8 AM - 9:30 PM (ET) & Sat, 8 AM - 5 PM (ET) |
b. 📧 Email & Online Support
Country Living, like most Hearst publications, directs users to an online contact form instead of a direct email address. This is their primary method for non-urgent digital communication.
| Purpose | Link | Notes |
|---|---|---|
| General Inquiries & Support | Customer Service Portal | Response times can vary. Expect to wait 24-72 hours for a reply. |
c. 💬 Live Chat or Website Bot
As of late 2023, Country Living and its parent company Hearst do not offer a live chat feature for customer service. Your best bet for real-time help is the phone.
d. 📱 In-App Support
Country Living does not have a standalone subscription management app. If you access the magazine through a third-party service like Apple News+, Amazon Kindle, or Zinio, you must contact their respective support teams for any subscription or technical issues.
⏱️ Estimated Response Times from Country Living
| Method | Expected Wait Time |
|---|---|
| Phone | 5-25 minutes (can be longer during peak hours) |
| Online Form | 24-72 hours |
| Social Media | Varies, not a reliable support channel |
| App (Third-Party) | Varies by platform (e.g., Apple, Zinio) |
🔍 Tips to Reach Support Faster from Country Living
- Call early: Try calling right when they open on a weekday (around 8 AM ET) to avoid the lunch rush and end-of-day queues.
- Use the online portal first: For simple things like changing your address or checking your subscription status, the self-service portal is faster than waiting for a human.
- Have your info ready: Don't waste time fumbling for details. Have everything prepared before you dial.
Before You Call: What to Have Ready
Don't get stuck on the phone unprepared. Before you even think about calling, make sure you have your account number or subscription ID and the name and address on the subscription handy. Trust me, they will ask for it, and it's a pain to go searching for a magazine mailing label while you're on the line. Also, having your payment method details nearby can help if you're calling about a billing issue.
Where to Quickly Solve Problems with Country Living
Here’s how to handle the most common Country Living customer service issues.
| If Your Problem Is... | The Best Contact Method Is... | Pro Tip |
|---|---|---|
| Canceling Your Subscription | Phone Support (1-800-888-1616) | The online portal can be glitchy. A phone call provides a clear confirmation that your subscription is canceled. Ask for a confirmation number. |
| A Billing Error or Unwanted Charge | Phone Support (1-800-888-1616) | Phone agents have the authority to process refunds or credits. Have the charge date and amount from your bank statement ready. |
| You Missed an Issue | Online Portal (service.countryliving.com) | This is much faster than calling. You can report a missed issue with a few clicks and they'll typically send a replacement or extend your subscription. |
| Updating Your Mailing Address | Online Portal (service.countryliving.com) | Self-service is the quickest way. Changes can take an issue or two to take effect, so do it as soon as you know you're moving. |
Additional Helpful Links for Country Living
For additional resources, check out the following links:
Frequently Asked Questions about Country Living Customer Service
What's the fastest way to contact Country Living?
How do I file a complaint about Country Living?
Where can I find my account number for Country Living?
How long does it take for Country Living to get back to me?
What's the quickest way to cancel a subscription with Country Living?
How do I raise a complaint to Country Living?
Can I just manage my subscription online?
Olivia Harper
Content Manager
Olivia Harper, a Content Manager with nine years of experience, creates user-focused guides on subscription services. Featured in Digital Consumer Reports, her work simplifies subscription terms and cancellations.
