Complain About Raddishkids - learn how to file a complaint

Good luck finding a phone number. They really, really want you to email them, which makes it easy for them to ignore you. Here are your options.

They say 1-2 business days for an email response, but honestly, based on reviews, you might be waiting a week or more.

• Be incredibly specific in your first email. Include your full name, account email, order numbers, and the exact date of the problem.
• Use a clear, urgent subject line like 'Urgent: Incorrect Billing on Account' or 'Cancellation Failure - Immediate Action Required'.
• Attach screenshots. Proof of cancellation, bank statements showing wrong charges, anything you have.

If Raddish Kids is giving you the silent treatment, it's time to go public. Your best bet is filing a complaint with the Better Business Bureau (BBB). Go to the BBB website, search for Raddish Kids, and hit 'File a Complaint.' You'll fill out a form detailing your issue. The BBB then forwards it to the company for a response. Raddish Kids usually responds to avoid another black mark, but prepare to wait. Given their 'F' rating, they clearly have a history of not resolving issues to the customer's satisfaction, so this step is more about creating an official record of your attempt to resolve the problem. This record is gold if you need to dispute the charge with your bank later.

Subject: Formal Complaint Regarding Account [[Your Account Email or Number]] - [[Brief Issue Description]]

To Whom It May Concern,

I am writing again to resolve an issue with my account. Despite my previous attempts to contact you on [[Date of first contact]], my problem with [[Describe the problem, e.g., an unauthorized charge of $XX.XX on my card]] remains unsolved.

On [[Date of incident]], [[Explain the issue clearly and concisely]]. Frankly, having to chase this down has been incredibly frustrating and has wasted a significant amount of my time when I thought this was supposed to be a fun service for my family.

To resolve this, I require you to [[State your demand clearly, e.g., issue a full refund of $XX.XX immediately and confirm my subscription is cancelled]].

Please confirm in writing that this has been handled within 48 hours. If I do not receive a satisfactory response, my next step will be to file a chargeback with my credit card provider and report this matter to the Better Business Bureau.

Thank you for your prompt attention to this matter.

[[Your Name]]

Here are a few extra tips that seem to work, according to other fed-up customers:

• Go Public on Social Media. Don't just DM them. Post on their Facebook page or tag them on Instagram. Add a photo of the product issue or a screenshot of the billing error. Companies move faster when their public image is at stake.
• Use the word 'Chargeback'. Mentioning that you plan to dispute the charge with your bank often gets their attention. It's a keyword that can escalate your ticket internally.
• Reference their BBB Rating. One user on Trustpilot mentioned they included a line in their email like, 'I'd hate to have to file another complaint that contributes to your F rating on the BBB.' It reportedly got a response the same day. No joke.

Tired of writing angry emails that go into a black hole? Sound familiar? It's exhausting trying to fight a company that has built its customer service model around ignoring you. You have better things to do than track whether they've finally refunded you for a box you cancelled weeks ago. Pine AI can take over from here. We handle the persistent follow-ups and the firm pushback for you. No more refreshing your inbox or wondering if you're being scammed. Let us deal with the headache.