A 1.3-star rating on Trustpilot. Seriously. And it's not a fluke, over 92% of their 380+ reviews are just one star. The Better Business Bureau has also logged over 150 complaints in the last three years. People are fed up with missing items, rotten produce, and delivery windows that change at the last second. It feels like you’re paying premium prices for a lottery of what might actually show up at your door. If you've had enough of the excuses and want your money back or just a straight answer, you're in the right place. We'll guide you through making your complaint heard.
Popular complaints flagged on Trustpilot & BBB: poor customer service, missing items, poor quality produce, and incorrect billing amount.
Official site: Visit Fresh Direct