Over 90% of Instacart's reviews on Trustpilot are just one star. Seriously, their score is a dismal 1.3 stars, and it's not just a few angry customers. The Better Business Bureau has logged nearly 6,000 complaints against them in the last three years alone. It's no surprise, with constant issues around surprise 'heavy order' fees, missing items that you still get charged for, and shoppers who seem to grab the first thing they see. Getting a refund feels like a full-time job. If you're tired of fighting with a chat bot to get your money back for spoiled milk or a bag of onions you never ordered, you're in the right place. This guide is for when you've had enough.
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