Trying to get in touch with Raddish Kids? It can be a bit of a hassle, especially if you're dealing with common frustrations like billing disputes or trying to figure out how to cancel a subscription, which people seem to mention a lot online. Whether your kid got inspired by a TikTok cooking trend and you signed up on impulse, or you just have a simple question, this guide will help. You can generally reach them by phone at (310) 450-3366, email at [email protected], or through their social media channels like Facebook and Instagram. For most account needs, you can visit the official Raddish Kids site.
Different Ways to contact Raddishkids
Navigating customer service can be tricky. Here’s a quick breakdown of the best ways to contact Raddish Kids depending on what you need.
| Contact Method | Details & Availability | Best for... |
|---|---|---|
| Phone | (310) 450-3366. Hours are not listed, so try standard Pacific Time business hours. | Urgent issues, billing problems, immediate cancellations. |
| [email protected] | General questions, issues with a specific box, creating a paper trail for complaints. | |
| Contact Form | Available on their website's contact page. | Similar to email, good for non-urgent inquiries. |
| Social Media | Facebook, Instagram | Public comments, general questions. Not ideal for private account issues. |
Customer Support Channels
Each support channel works a little differently. Here's what to expect from each one.
a. 📞 Phone Support
This is your most direct line for help, especially for money-related questions.
| Department | Phone Number | Hours (Timezone) |
|---|---|---|
| Main Support | (310) 450-3366 | Not officially listed (Try 9 AM - 5 PM PT) |
b. 📧 Email Support
Good for when you're not in a rush and want a written record of your conversation.
| Purpose | Notes | |
|---|---|---|
| General Support | [email protected] | Avg. response: 1–2 business days |
c. 💬 Website Contact Form
If you can't find their email, the form on their site is the next best thing. It sends a message directly to their support team.
- Where to access: https://www.raddishkids.com/pages/contact-us
- Steps to access: Navigate to their contact page and fill out the required fields.
- Types of problems it handles: Same as email. General inquiries, order issues, and feedback.
- If it escalates to humans: Yes, the form submission creates a support ticket handled by a human agent.
d. 📱 In-App Support
Raddish Kids does not currently have a mobile app for managing your subscription or contacting support. All account management must be done through their website.
⏱️ Estimated Response Times from Raddishkids
Patience is key, but here’s a realistic idea of how long you might be waiting.
| Method | Expected Wait Time |
|---|---|
| Phone | 5-20 minutes (can vary) |
| 1-2 business days | |
| Website Form | 1-2 business days |
🔍 Tips to Reach Support Faster from Raddishkids
- Call during off-peak hours: Try calling mid-week, either right when they open or in the mid-afternoon to avoid the lunch rush.
- Be detailed in your email: Include your account email, order number, and a clear description of your problem right away.
- Use the self-service portal first: For things like canceling or skipping a month, logging into your account is almost always faster than contacting a person.
Before You Call: What to Have Ready
Don't waste your time. Before you even think about contacting them, make sure you have your account email address and your order number or subscription details handy. Trust me, they will ask for it, and it's so annoying having to search through your inbox while they wait on the phone.
Where to Quickly Solve Problems with Raddishkids
Here’s a cheat sheet for getting your specific problem solved with the least amount of pain.
| If Your Problem Is... | The Best Contact Method Is... | Pro Tip |
|---|---|---|
| A Billing Error or Double Charge | Phone Support | Phone agents can usually investigate financial issues and process refunds faster than email. Have the charge date and amount ready. |
| A Missing or Damaged Item | Email Support | Email allows you to attach photos of any damage. It also creates a clear record of the issue and their response. |
| Canceling Your Subscription | Your Online Account (Self-Service) | This is the fastest way and gives you immediate confirmation. Only call or email if the website is giving you trouble. |
| You Can't Log In | Website 'Forgot Password' Link | Try the self-service password reset first. It's automated and instant. Contacting support for this will just slow you down. |
Additional Helpful Links for Raddishkids
For additional resources, check out the following links on the official Raddish Kids website:
Frequently Asked Questions about Raddishkids Customer Service
What's the fastest way to contact Raddish Kids?
How do I file a complaint about Raddish Kids?
Where can I find my account detail number for Raddish Kids?
How long does it take for Raddish Kids to get back to me?
What's the quickest way to cancel a subscription with Raddish Kids?
My problem isn't solved. How do I escalate it?
Can I pause my Raddish Kids subscription instead of canceling?
Sophia Rodriguez
Food & Meal Prep Content Editor
Sophia Rodriguez, a former chef with a degree in Nutrition, has worked with leading meal kit companies to improve ingredient sourcing. She is the Food & Meal Prep Content Editor at Pine AI, where she develops step-by-step guides on food planning, grocery subscriptions, and kitchen efficiency tools. With over a decades experience in the culinary industry and nutrition-focused research, Sophia now specialises in helping readers save time, reduce food waste, and get the most value from meal prep services.
