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Walmart+

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How to Cancel Your Walmart+ Membership Online

Cancel Walmart+ billed directly by Walmart with clear account and phone steps, plus what happens to benefits, Walmart Cash and refunds when you end membership.

  • Official Walmart+ and billing-owner sources
  • 3 provider-specific cancellation paths
  • Refund and post-cancellation effects separated from renewal
  • Verified August 16, 2026
This animation previews how Pine automatically completes a subscription cancellation for you.

Choose the Walmart+ cancellation path that matches who bills you

Walmart.com account (web browser) · verify the billing owner

  1. Walmart+ Walmart.com account (web browser) cancellation: Sign in to your Walmart account
    1

    Sign in to your Walmart account

    Go to walmart.com in a browser and sign in with the Walmart account that has the Walmart+ membership. Use the Walmart+ account named on your receipt, and continue only after the next status in this cancellation path is visible.

  2. Walmart+ Walmart.com account (web browser) cancellation: Open the Walmart+ membership page
    2

    Open the Walmart+ membership page

    Select Account in the top menu and then choose Walmart+ from the account options. Use the Walmart+ account named on your receipt, and continue only after the next status in this cancellation path is visible.

  3. Pine can help

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    Pine can find the right Walmart.com account (web browser) path and handle the cancellation for you.

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  4. Walmart+ Walmart.com account (web browser) cancellation: Open Manage membership
    3

    Open Manage membership

    On the Walmart+ page, select the Manage membership option to view your plan details. Use the Walmart+ account named on your receipt, and continue only after the next status in this cancellation path is visible.

  5. Walmart+ Walmart.com account (web browser) cancellation: Open management for the Walmart+ plan
    4

    Open management for the Walmart+ plan

    In the Walmart+ plan section, select the Manage control next to your Walmart+ plan. Use the Walmart+ account named on your receipt, and continue only after the next status in this cancellation path is visible.

  6. Walmart+ Walmart.com account (web browser) cancellation: Choose Cancel membership
    5

    Choose Cancel membership

    Select the Cancel membership option under your Walmart+ plan to start cancellation. Use the Walmart+ account named on your receipt, and continue only after the next status in this cancellation path is visible.

  7. Walmart+ Walmart.com account (web browser) cancellation: Confirm cancellation
    6

    Confirm cancellation

    On the confirmation screen, choose the option that confirms you want to cancel your Walmart+ membership and complete any prompts until you see that auto‑renew is turned off or an end date is shown.

Walmart mobile app · verify the billing owner

  1. Walmart+ Walmart mobile app cancellation: Open the Walmart app and sign in
    1

    Open the Walmart app and sign in

    Launch the Walmart app on your phone and make sure you are signed in to the Walmart account with the Walmart+ membership.

  2. Walmart+ Walmart mobile app cancellation: Go to your account area
    2

    Go to your account area

    From the app’s main navigation, open the Account section for your profile and memberships. Use the Walmart+ account named on your receipt, and continue only after the next status in this cancellation path is visible.

  3. Pine can help

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    Pine can find the right Walmart mobile app path and handle the cancellation for you.

    Let Pine handle it
  4. Walmart+ Walmart mobile app cancellation: Open the Walmart+ membership hub
    3

    Open the Walmart+ membership hub

    In the account area, select Walmart+ to open your Walmart+ membership hub. Use the Walmart+ account named on your receipt, and continue only after the next status in this cancellation path is visible.

  5. Walmart+ Walmart mobile app cancellation: Open Manage membership
    4

    Open Manage membership

    From the Walmart+ hub, choose Manage membership to see plan, billing and pause or cancel options. Use the Walmart+ account named on your receipt, and continue only after the next status in this cancellation path is visible.

  6. Walmart+ Walmart mobile app cancellation: Select Cancel membership
    5

    Select Cancel membership

    Within the Walmart+ plan controls, tap the Cancel membership option to begin cancelling your plan. Use the Walmart+ account named on your receipt, and continue only after the next status in this cancellation path is visible.

  7. Walmart+ Walmart mobile app cancellation: Confirm cancellation and review end date
    6

    Confirm cancellation and review end date

    Follow the prompts to confirm cancellation and review the message showing your membership will end on a specific date or will not renew.

Phone with Walmart Customer Care · verify the billing owner

  1. Walmart+ Phone with Walmart Customer Care cancellation: Find the current Walmart Customer Care number
    1

    Find the current Walmart Customer Care number

    Open the Walmart+ Terms of Use or Walmart Help Center and locate the published phone number for Walmart Customer Care.

  2. Walmart+ Phone with Walmart Customer Care cancellation: Call Walmart Customer Care
    2

    Call Walmart Customer Care

    Place a call to the Walmart Customer Care number shown for Walmart+ or general customer support. Use the Walmart+ account named on your receipt, and continue only after the next status in this cancellation path is visible.

  3. Pine can help

    Too many steps?

    Pine can find the right Phone with Walmart Customer Care path and handle the cancellation for you.

    Let Pine handle it
  4. Walmart+ Phone with Walmart Customer Care cancellation: Navigate to Walmart+ support
    3

    Navigate to Walmart+ support

    When prompted by the automated system or agent, indicate that you need help with your Walmart+ membership. Use the Walmart+ account named on your receipt, and continue only after the next status in this cancellation path is visible.

  5. Walmart+ Phone with Walmart Customer Care cancellation: Request Walmart+ cancellation
    4

    Request Walmart+ cancellation

    Tell the representative you want to cancel your Walmart+ membership and, if applicable, any Plus Up benefits billed through Walmart.

  6. Walmart+ Phone with Walmart Customer Care cancellation: Verify your identity and account
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    Verify your identity and account

    Provide any requested verification details, such as your name and account information, so the agent can access the correct Walmart+ membership.

  7. Walmart+ Phone with Walmart Customer Care cancellation: Confirm cancellation details
    6

    Confirm cancellation details

    Ask the agent to confirm that Walmart+ auto‑renew is turned off, note the date your benefits end, and confirm that you will receive any available confirmation notice in your account or by email.

Refund policy

Refunds when you cancel Walmart+

Walmart’s Terms of Use treat Walmart+ and Plus Up fees as generally non‑refundable, with limited exceptions. Understanding this helps set expectations before you cancel.

Check my refund options
Membership and Plus Up fees are typically non‑refundable
The Walmart+ Terms of Use state that fees for a Walmart+ subscription and any Plus Up benefit are non‑refundable except where the Terms explicitly provide otherwise or where a refund is required by applicable law.
Access instead of prorated refunds
When you cancel a paid Walmart+ term, you normally keep your Walmart+ and Plus Up benefits through the end of the current term rather than receiving a prorated refund for unused days.
Trial cancellations have no refund
If you cancel during a promotional or trial period, Walmart may end your Walmart+ or Plus Up trial immediately, and the Terms clarify that no refunds are issued for the trial period.
Refunds when Walmart terminates your membership
If Walmart chooses to terminate a membership for its own reasons, it may elect to refund the portion of any term that has not yet expired, but it will not refund fees when termination is due to fraud, abuse or other misuse it identifies.
Partner‑billed services follow partner rules
Certain services connected to Walmart+, such as Pawp Emergency Protection that is billed directly through Pawp, have their own billing and refund policies; cancelling Walmart+ does not control refunds for those partner‑billed services.

If you believe a billing error occurred or you may qualify for an exception to the standard non‑refund policy, review the Walmart+ Terms of Use and then contact Walmart Customer Care through the Help Center or your account’s support options. Open Walmart+ Help Center

Service basics

What Walmart+ is and who can use it

Key facts about Walmart+ that matter when you cancel or change your membership.

  • Membership type

    Walmart+ is a paid membership layered on a standard Walmart.com account, providing a bundle of benefits such as delivery, shipping, fuel discounts and partner offers for personal, non‑commercial use.

  • Eligible customers

    Walmart+ is available only to customers with a U.S. billing address, and Walmart+ membership benefits are limited or modified in Alaska, Hawaii and Puerto Rico.

  • Plan terms

    You can choose a one‑month or one‑year term for Walmart+, and any Plus Up benefits or Paramount+ Premium plan use a matching term length. For your Walmart+ account, compare this point with the billing owner and effective date shown in the signed-in account or latest receipt.

  • Where you manage Walmart+

    Management of Walmart+ happens inside your Walmart account under Account > Walmart+, whether you access it on walmart.com or through the Walmart app. For your Walmart+ account, compare this point with the billing owner and effective date shown in the signed-in account or latest receipt.

Cancellation methods

Ways you can cancel Walmart+ safely

Officially supported methods to stop Walmart+ auto‑renew and what each path does.

  • Online self‑service via Account > Walmart+

    Walmart’s primary cancellation method is self‑service: sign in, go to Account > Walmart+, open Manage membership, choose Cancel membership and confirm to turn off renewal.

  • Customer Care cancellation by phone

    The Walmart+ Terms of Use also let you cancel by calling Walmart Customer Care and asking the agent to cancel your Walmart+ membership and any Plus Up benefit.

  • App stores cannot cancel Walmart+

    Because Walmart+ requires a stored card or PayPal within your Walmart account, cancelling subscriptions in Apple’s App Store or Google Play does not stop Walmart+ charges.

  • Pause instead of cancelling

    Eligible paid members can use Pause membership from Manage membership to pause Walmart+ for a month, up to the limits Walmart sets, temporarily stopping billing and benefits without fully cancelling.

Billing

How Walmart+ billing and auto‑renew work

Understanding billing rules helps you time your cancellation and avoid unwanted charges.

  • Required payment methods

    To sign up and stay enrolled in Walmart+, you must keep at least one valid payment method on file, and Walmart currently requires a credit or debit card or PayPal for Walmart+ billing.

  • Automatic renewal each term

    After any trial ends, Walmart charges you immediately for the chosen monthly or annual term, then automatically renews each term by charging your stored payment method until you cancel before the term ends.

  • Failed payments and automatic cancellation

    If all payment methods on file are declined even after resubmission attempts, Walmart cancels your Walmart+ membership and ends benefits; you can re‑enroll later with a valid payment method.

  • Changing your billing date

    From Manage membership you can change your Walmart+ billing date—subject to limits such as not during a trial, not within a short window before the next bill, and only a limited number of times per year.

Trials & offers

Cancelling Walmart+ trials and promotional offers

Trial and promotional memberships have special rules that affect when benefits stop and whether fees are refunded.

  • Trial auto‑conversion to paid

    Free or discounted Walmart+ trials automatically convert into a full‑price monthly or annual membership after the trial unless you cancel before the trial period ends.

  • Cancelling during a trial

    You may cancel Walmart+ during a trial, but Walmart may end your trial benefits immediately when you cancel, and the Terms of Use specify that no refunds are issued for the trial period.

  • One trial per eligible customer

    Walmart limits Walmart+ promotional trials to one per eligible customer and may block additional attempts or close memberships and accounts that abuse trial offers. For your Walmart+ account, compare this point with the billing owner and effective date shown in the signed-in account or latest receipt.

  • Remind Me Later option at cancellation

    When you start cancellation from Manage membership, Walmart may offer to email you a reminder a few days before renewal so you can wait to cancel closer to your next billing date if you prefer.

After you cancel

What changes after your Walmart+ is cancelled

How your benefits, add‑ons and access behave after you cancel Walmart+.

  • Access through the end of the term

    If you cancel a paid Walmart+ term, you can continue using Walmart+ and any Walmart‑billed Plus Up benefits until the current term ends, as long as Walmart does not terminate your membership for misuse.

  • Trial access can end immediately

    For trial memberships, cancelling can cause Walmart to terminate the trial right away, which means trial benefits stop as soon as cancellation is processed. For your Walmart+ account, compare this point with the billing owner and effective date shown in the signed-in account or latest receipt.

  • Core benefits stop after term end

    After your paid term ends, Walmart+ core benefits—such as member shipping and delivery offers and fuel discounts—no longer apply, and orders revert to standard Walmart pricing and policies.

  • Streaming access tied to membership

    Streaming services provided through Walmart+, including any ad‑free upgrades billed by Walmart, require an active Walmart+ membership; access ends when Walmart+ or the streaming Plus Up is no longer active.

  • InHome Plus Up follows your membership

    If you subscribe to the InHome Plus Up add‑on, pausing or cancelling Walmart+ pauses or ends InHome as well, because it is a Plus Up benefit billed and managed together with your Walmart+ term.

Walmart Cash & travel

What happens to Walmart Cash when you cancel

Cancelling Walmart+ changes how you earn Walmart Cash but not your existing balance.

  • You keep your Walmart Cash balance

    Walmart Cash is a promotional currency tied to your Walmart account, and Walmart’s FAQs state that you do not lose your Walmart Cash balance if you cancel your Walmart+ membership or Walmart account.

  • Travel booked before cancellation still earns Cash

    If you book travel through Walmart+ Travel while you are an active Walmart+ member and later cancel membership, you still receive the Walmart Cash for that booking after the trip is completed.

  • Membership required for new travel rewards

    To earn Walmart Cash from new Walmart+ Travel bookings, you must be an active Walmart+ member at the time of booking; you cannot earn Walmart+ Travel rewards retroactively once you have cancelled.

  • Using Walmart Cash after cancellation

    Walmart Cash from any program can be redeemed on eligible future Walmart purchases or, in some cases, for in‑store cash‑out; it cannot be applied as payment for new travel bookings themselves.

Add‑ons & partners

How add‑on services behave when Walmart+ ends

Some services connected to Walmart+ follow Walmart billing rules, while others are billed separately by partners.

  • Plus Up benefits billed by Walmart

    InHome Plus Up and upgraded ad‑free streaming plans are Plus Up benefits billed by Walmart on the same schedule as your Walmart+ membership and follow the same auto‑renew and cancellation rules.

  • Managing streaming upgrades

    You can downgrade or cancel an upgraded streaming plan, such as Paramount+ Premium or Peacock Premium Plus, from your Walmart account by going to Account > Walmart+ and choosing Manage Plan for the streaming service.

  • Pawp Emergency Protection billed separately

    Pawp’s optional Emergency Protection add‑on is billed directly by Pawp rather than Walmart, so cancelling Walmart+ does not automatically cancel that Pawp subscription; Pawp’s own terms control its billing and refunds.

  • Product subscriptions are separate

    Recurring product subscriptions, like automatic deliveries of household items via Walmart Subscriptions, are managed in the Subscriptions section of your account and are not automatically cancelled when you end Walmart+.

Account & membership

Walmart account vs. Walmart+ membership

Cancelling Walmart+ does not close your Walmart account, and account tools are managed separately.

  • Cancelling Walmart+ does not delete your account

    Ending your Walmart+ membership simply stops the membership; your underlying Walmart.com account, order history and access to standard Walmart services remain unless you separately request account deletion.

  • Separate Delete Account option

    Walmart surfaces a dedicated Delete Account option in the account area, accessed after sign‑in, which is distinct from the Walmart+ Manage membership controls and is used only if you want to close your Walmart account entirely.

  • Removing all payment methods requires cancellation

    The Walmart+ Terms of Use state that to remove all payment methods from your Walmart account, you must first cancel your Walmart+ membership, because at least one valid payment method is required while you are enrolled.

What official sources do not confirm

Limits of the public Walmart+ cancellation guidance

These points are intentionally qualified because the official sources reviewed on August 16, 2026 do not publish a complete answer.

  • Documented limitation 1

    Dynamic content on the Walmart+ Frequently Asked Questions page is partially hidden from the static HTML captured by search, so some FAQ details (for example, the full text under “How do I cancel my Walmart+ plan?”) could not be read directly and were inferred from the Terms of Use and dedicated help articles.

  • Documented limitation 2

    Because research is limited to walmart.com and certain U.S.‑focused domains, this guide does not address Walmart+ or other memberships offered on walmart.ca or non‑U.S. sites, and users in those regions should consult their local Walmart websites.

  • Documented limitation 3

    Exact in‑app wording and placement of controls in the Walmart mobile app can vary by version and device; the app steps in this guide are based on Walmart’s documented ability to manage Walmart+ in the app and may differ slightly from what individual users see.

  • Documented limitation 4

    Some partner services tied to Walmart+ (such as Pawp Emergency Protection or third‑party streaming apps) have their own separate terms and cancellation rules that are summarized at a high level here; users should review the partner’s current terms for complete details.

Walmart+ cancellation FAQ

Questions people search about canceling Walmart+, answered with official provider or billing-platform sources checked on August 16, 2026.

To quit your Walmart+ membership, sign in on walmart.com, go to Account, select Walmart+, choose Manage membership, and then select Cancel membership and confirm. This turns off auto‑renew for your current monthly or annual term. For paid terms, you keep Walmart+ and any Walmart‑billed Plus Up benefits until the end of that term, after which membership benefits stop.
To cancel Walmart+ online, sign in to your Walmart account in a browser, open Account > Walmart+, click Manage membership, and use the Cancel membership option. Follow the prompts until you see that renewal is turned off or an end date is shown. Uninstalling the Walmart app or logging out does not cancel your membership; you must change it in your account settings.
Yes. In the Walmart app, sign in, go to the Account section, tap Walmart+, then tap Manage membership and choose Cancel membership. Confirm the prompts until the app shows your membership will not renew or displays an end date. This app‑based path uses the same back‑end as the website, so it stops auto‑renew for your Walmart‑billed membership and Plus Up add‑ons.
No. Walmart+ is billed directly by Walmart to a saved card or PayPal on your Walmart account, not through Apple’s App Store or Google Play. Changing or cancelling subscriptions in those app stores does not affect Walmart+. To stop charges, you must cancel Walmart+ from your Walmart account or by contacting Walmart Customer Care as described in the Walmart+ Terms of Use.
If you cancel a paid Walmart+ term, you can keep using Walmart+ and any Walmart‑billed Plus Up benefits until the end of the current monthly or annual term. After that date, shipping, delivery, fuel discounts, streaming and other Walmart+‑only perks stop. Trial memberships may end immediately when cancelled. Your underlying Walmart account remains active unless you separately request account deletion.
No. Cancelling Walmart+ only stops the membership and its benefits; your Walmart.com account, sign‑in, and order history remain. Walmart provides a separate Delete Account option within your account area for customers who want to close their Walmart account entirely. Use that separate flow with care, because closing the account can affect access to orders and programs tied to it.
Cancelling Walmart+ does not erase your existing Walmart Cash balance. Walmart Cash is a promotional currency tied to your Walmart account, and Walmart’s FAQs state you do not lose it if you cancel either Walmart+ or your Walmart account. You can still redeem Walmart Cash on eligible Walmart purchases or for permitted in‑store cash‑out, subject to the program’s general terms.
In general, Walmart+ membership and Plus Up fees are non‑refundable when you cancel on your own; instead, you keep benefits until the end of the current term. The Terms of Use allow Walmart, at its discretion, to refund unused time if it terminates your membership, but not when termination is for fraud or misuse. Trial cancellations receive no refund for the trial period.
You can reach Walmart+ support through Walmart’s general Customer Care channels. From the Help Center or your account, use the contact options shown for your region—such as the published Walmart Customer Care phone number—and explain that your question is about Walmart+. The Walmart+ Terms of Use specifically allow you to cancel by calling Customer Care and requesting membership cancellation.
You manage Walmart+ from your Walmart account. After signing in on walmart.com, open Account and select Walmart+ to reach your membership hub. From there, you can update payment details, change your billing date, pause your membership if eligible, manage Plus Up add‑ons like streaming or InHome, and use the Cancel membership option to turn off auto‑renew.

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