How to Cancel Epoch Times Subscription (2025 Guide)

Stop unwanted charges. Learn how to cancel your Epoch Times subscription on iPhone, Android, or desktop. Avoid hidden fees with this step-by-step guide.

Last Edited on 07 Dec, 2025

Emma Sullivan, EdTech and Media Writer

8 min read

Founded in 2000, The Epoch Times offers news subscriptions ranging from $4 to $25 monthly. Cancelling could save you up to $300 annually. The service is available on iOS, Android, and desktop. Visit Epoch Times. Much like the exhaustion surrounding the constant 2024 election news cycle, you might be ready to tune out. The Better Business Bureau lists hundreds of complaints in the last 3 years, mostly regarding "billing disputes" and "hard-to-cancel" accounts. Pissed Consumer reviews frequently highlight poor customer service and technical loops that keep you subscribed. Whether it is due to negative press or just saving cash, here is how to stop the charges.

How to Cancel Epoch Times on iPhone (iOS)

If you subscribed through the App Store, this is the only way to cancel. Deleting the app does nothing.

1 Open Settings

Tap the grey Settings gear icon on your home screen. It is usually on the first page.

2 Tap Your Name

Click your Apple ID name at the very top of the list. It has your picture next to it.

3 Select Subscriptions

Tap on Subscriptions. If you do not see it, check under 'Media & Purchases'.

4 Find Epoch Times

Scroll through the list to find The Epoch Times. Tap it. If it is not there, you likely signed up via the website directly.

5 Cancel Subscription

Tap Cancel Subscription in red. Confirm your choice. You will keep access until the date listed.

How to Cancel Epoch Times on Android

This method only works if you paid via Google Play. If you used a credit card directly on their site, see the desktop steps.

1 Open Google Play

Launch the Google Play Store app on your phone or tablet.

2 Tap Profile Icon

Click your profile picture in the top right corner.

3 Payments & Subscriptions

Select Payments & subscriptions from the menu list.

4 Select Subscriptions

Tap Subscriptions to view your active plans.

5 Cancel Epoch Times

Find The Epoch Times in the list. Tap it, then hit Cancel subscription. Follow the prompts to confirm.

How to Cancel Epoch Times on Desktop

Cancelling on the web is notoriously difficult. They often remove the cancel button to force you to call.

1 Log In

Go to The Epoch Times website and log in to your account.

2 Go to Customer Service

Navigate to the Customer Service or My Account section. This is often hidden in the top right menu.

3 Find Subscription Tab

Look for a tab labeled Subscription or Manage Account.

4 Attempt Online Cancellation

If you see a Cancel Subscription button, click it. Be warned. Many users report this button is missing or redirects them to a generic help page.

5 Call if Necessary

If the button is gone, you must call them. This is a common complaint. See the phone number section below.

Cancel Epoch Times by Phone

If the online buttons are missing (which happens a lot), you have to call.

Phone Number: 1-917-905-2080
Hours: Monday to Friday, 9 AM – 6 PM EST

Prepare for a wait. Reddit users often mention hold times exceeding 20 minutes. Be firm. Do not accept the "discounted rate" retention offer if you really want out.

What is Epoch Times Cancellation Policy

The Epoch Times cancellation policy is strict. You can cancel anytime, but your subscription will continue until the end of the current billing cycle. They generally do not offer prorated refunds. If you cancel halfway through a yearly plan, you are stuck with access (and the bill you already paid) until the year is up. Complaints on the Better Business Bureau highlight that auto-renewals often trigger days before you expect, so cancel at least 3-5 days before your renewal date.

Before You Cancel Epoch Times: What You Should Know

Fees: There are usually no cancellation fees, but no refunds either.

Data: Your account data remains on file unless you specifically request deletion via a privacy request.

Timing: Cancel at least 48 hours before your next billing date. Their system is slow. If you cancel on the day of renewal, you will likely get charged again.

Having Trouble Cancelling Your Epoch Times Subscription?

Struggling to get the cancellation to stick? You are not the only one.

Check Third Parties: Did you subscribe via Amazon or Roku? You must cancel there, not on the Epoch Times site.
Browser Issues: Try using Chrome in Incognito mode. Sometimes their site scripts glitch on standard browsers.
Email Trail: If you call, ask for an email confirmation immediately. If they don't send it, call back. You need proof.

Subscription Plans and Pricing (2025)

Plan Type	Monthly Cost	Annual Cost	Details
Digital Only	~$9.99	~$99.00	Unlimited article access, app access.
Print + Digital	~$24.99	~$249.00	Weekly print newspaper delivery + digital access.
Introductory Offer	$1.00 (2 months)	N/A	Teaser rate that auto-renews at full price.

Prices vary by region and active promotions.

How Pine AI Can Help You Cancel Your Epoch Times Subscription

With subscription costs rising across the board in 2024, cutting a recurring news bill is a smart financial move. Pine AI makes it effortless.

Step 1: Let's get started to cancel Epoch Times Simply tell us you want to cancel your Epoch Times subscription. We will ask for a few account details to locate your plan.

Step 2: Pine gets to work We navigate the confusing clicks, wait on hold, and handle the awkward conversations to ensure it is actually cancelled. We don't just suggest it; we finish it.

Step 3: You're free from Epoch Times The payments stop and you get your time back. No "retention offers," no run-around, just a confirmed "one-and-done" result.

Start with Pine AI

Frequently Asked Questions about Epoch Times

Can I unsubscribe from Epoch Times anytime?

Technically, yes. But they make you work for it. You can request cancellation whenever, but don't expect a refund for the unused time. It just stops the next bill.

Can I get a refund from Epoch Times if I forgot to cancel?

Nope. Their policy is pretty rigid on this. Once that charge hits your card, it is gone. I tried arguing this once for a different service and got nowhere.

How do I know my Epoch Times subscription is cancelled?

You should get an email. If you don't, assume it is still active. Seriously, check your spam folder or log back in to verify the status says "Inactive."

How long does it take for Epoch Times to cancel?

It should be instant online. If you call, it might take 24 hours to process in their system.

What else should I know before I cancel my Epoch Times subscription?

They might call you. Some users report getting retention calls after cancelling online. Just ignore them.

How do I raise a complaint to Epoch Times?

Good luck with their internal support. Your best bet is filing with the BBB or leaving a review on Trustpilot if they ignore you.

How does Pine AI work with Epoch Times to cancel my subscription?

We do the dirty work. We sit on hold so you don't have to.

Pine AI is an independent consumer assistance service. We are not affiliated with, endorsed by, or sponsored by Epoch Times or any other company mentioned on this site.

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Emma Sullivan

EdTech and Media Writer

Emma Sullivan is the EdTech & Media Writer at Pine AI, focusing on the intersection of educational technology, digital media, and consumer trends. With over a decade of experience as a technology journalist and an educator, Emma brings a unique, hands-on perspective to their analysis. In her full time profession Emma teaches digital literacy programs and reports for leading technology publications, where they cover the launch of major educational platforms and the integration of new media in learning environments. Emma is committed to providing readers with practical, insightful, and reliable guidance whether it's about saving money or practical subscription hacks, she wants to empower consumers through knowleddge.