KinoPoisk has been around since 2003, but maybe the hype around The Boy's Word has faded for you. Subscriptions range from $2.99 to $9.99 per month. You can cancel on iOS, Android, or desktop to save up to $120 annually. Visit kinopoisk.ru. TrustPilot data for parent company Yandex shows a rough 2.1-star rating, with users citing "impossible cancellation" loops and poor technical support as major headaches. Recent complaints spike around incorrect billing amounts during service outages. If you are done paying for content you do not watch, here is the fix.
How to Cancel KinoPoisk on iPhone (iOS)
If you subscribed through the App Store, Apple handles the billing. You cannot cancel this inside the KinoPoisk app itself.
How to Cancel KinoPoisk on Android
Most Android users pay via Google Play. If you paid directly with a credit card inside the app, use the Desktop method below.
How to Cancel KinoPoisk on Desktop
This is the method to use if you signed up directly on their website. The interface can be tricky, often trying to make you pause instead of cancel.
What is KinoPoisk Cancellation Policy
KinoPoisk, via Yandex Plus, generally does not offer refunds. Once you cancel, your access continues until the end of the current billing cycle. This is standard, but still annoying if you just renewed yesterday. According to recent user feedback on Pissed Consumer, the "pause" feature often confuses people into thinking they cancelled, only for billing to resume months later. Make sure you fully cancel. If you are on a free trial, cancel at least 24 hours before it ends to avoid a surprise charge.
Having Trouble Cancelling Your KinoPoisk Subscription?
If the buttons are not working, try these fixes:
- Check the Source: Did you buy it via Apple, Google, or direct? You must cancel where you bought it.
- Multiple Accounts: Yandex accounts can be messy. Ensure you are logged into the specific account that holds the Plus subscription.
- Desktop Mode: If the mobile site is glitching (it happens a lot), switch to a laptop or use "Request Desktop Site" on your phone browser.
- Card Block: If all else fails, contact your bank to stop the payments.
Subscription Plans and Pricing (2025)
| Plan Name |
Monthly Price (Est. USD) |
Details |
| Yandex Plus (Basic) |
~$2.99 |
Access to KinoPoisk HD and Yandex Music for 1 user. |
| Plus Multi |
~$4.99 |
Same features, but allows up to 4 accounts (family plan). |
| Plus with Amediateka |
~$9.99 |
Includes HBO content and additional premium channels. |
How Pine AI Can Help You Cancel Your KinoPoisk Subscription