Cancel Direct Baltimore Sun Billing
Use this route if your subscription was purchased through the Baltimore Sun website, subscriber account portal, or a print/home delivery offer.
- Go to
https://www.baltimoresun.com/customerservice/.
- Log in to manage the subscription.
- Review the active plan, renewal date, billing cadence, Easy Pay status, and delivery address if applicable.
- Use the account cancellation option if it appears for your subscription.
- If the option is not available or you have print delivery, call Baltimore Sun customer service at
443-692-9011.
- Ask to cancel the subscription and stop future renewal.
- Ask for the access end date, delivery stop date, final balance, and written confirmation.
The contact page also says customers with subscription, delivery, or website technical issues can call 443-692-9011. Use that route for account access problems, home delivery changes, billing questions, and cancellation confirmation.
Apple and Google Play Billing
Use app-store cancellation only if the paid subscription was started through the Baltimore Sun mobile app and the receipt shows Apple or Google Play.
| Platform |
Cancellation path |
| Apple on iPhone or iPad |
Settings, your name, Subscriptions, The Baltimore Sun, Cancel Subscription |
| Apple web route |
https://account.apple.com/, then subscriptions |
| Google Play app |
Play Store, profile icon, Payments & subscriptions, Subscriptions, Baltimore Sun, Cancel subscription |
| Google Play web route |
https://play.google.com/store/account/subscriptions, then choose the Baltimore Sun subscription |
The current App Store listing for The Baltimore Sun says Unlimited Digital Access is $19.99/month after a free-month offer, auto-renews unless turned off at least 24 hours before the end of the current period, and is managed through Apple account settings after purchase. The listing also shows annual and app-only in-app purchase options.
Google Play confirms the Baltimore Sun Android app is active and was updated on June 9, 2026. Google Play subscription management controls Google-billed renewals. Deleting the app does not cancel a Google Play subscription.
Current Subscription Prices and Offers
Baltimore Sun prices can vary by promotion, billing source, zip code, print delivery availability, taxes, and renewal stage. The subscription page checked for this review showed:
| Plan or offer |
Current public detail checked |
| Standard Digital weekly offer |
$1 a day; $7/week, billed every 4 weeks |
| Standard Digital annual offer |
$50 for 1 year, then renews at $6.99/week and is billed every 4 weeks |
| 7 Day Print introductory offer |
$1.99/day plus tax for the first 8 weeks, billed every 8 weeks |
| Apple Unlimited Digital Access |
$19.99/month after the App Store free-month offer |
| Apple annual options |
App Store listing shows yearly in-app purchase options up to $199.99 |
The account screen and the most recent receipt are the final source for your own renewal amount. Promotional rates can change after the introductory period.
Continuous Renewal, Easy Pay, and Print Delivery Rules
The Tribune subscriber terms linked from Baltimore Sun subscription pages describe several rules that matter before cancellation.
| Rule |
What it means for cancellation |
| Continuous subscription |
Subscription continues and renews until canceled |
| Introductory rate |
Offer price applies for the period on the order page, then renews at the going rate unless canceled |
| Easy Pay |
Automatic payment can be canceled, but ending Easy Pay by itself does not cancel the subscription |
| Price changes |
Terms say customers receive notice at least 10 days before a price increase or payment variation |
| Delivery surcharge |
Home delivery may include a delivery surcharge up to $0.25 per delivery day |
| Special Editions |
Home delivery can include automatic Special Editions unless the subscriber opts out |
| Printed invoice fee |
Printed invoices may carry a processing fee shown at checkout, except where restricted |
| Vacation interruption |
Terms say no credit is offered for vacation interruptions |
For print subscriptions, ask whether delivery stops immediately or at the end of the prepaid term, whether Special Editions are still scheduled, and whether the final bill has a remaining balance.
Refund and Access Rules
Tribune subscriber terms say subscription access is a fully prepaid, non-refundable license for the selected term. The terms say no unused portion of a subscription term will be refunded and no credit is offered for vacation interruptions.
The same refund section says the company may issue refunds or credits in limited circumstances, such as when technical issues prevent access to subscription content, but the availability and amount are at the company's discretion.
For app-store billing, Apple or Google Play refund rules can apply instead of direct Baltimore Sun customer service. Keep the platform order ID if you ask Apple or Google for a review.
Account, Delivery, and Digital Access Checklist
Before ending the subscription, check which access you still need and which account controls it.
| Item |
Why it matters |
| Subscriber email |
Needed to locate the digital account |
| Account number |
Speeds up customer service verification |
| Delivery address |
Required for print or home delivery cancellation |
| App-store account |
Shows whether Apple or Google controls renewal |
| Billing cadence |
Weekly, every 4 weeks, every 8 weeks, monthly, or yearly billing affects the next charge |
| Introductory period end date |
Shows when the rate changes |
| Easy Pay status |
Confirms whether automatic payment is still active |
| Special Editions setting |
Helps prevent print-delivery add-on surprises |
| eNewspaper access |
Shows whether digital access continues after print changes |
| Final confirmation |
Proves renewal was stopped |
If you are a print subscriber who only wants to activate digital access, use the customer service page or My Account activation route rather than canceling the print subscription.
Use a clear request:
"Please cancel my Baltimore Sun subscription and stop future renewal. My account email is [email], my account number is [number if known], and my delivery address is [address if this includes print]. Please confirm the cancellation date, final access date, final delivery date, Easy Pay status, any remaining balance, and whether any Special Editions or other charges remain scheduled."
For a charge after cancellation:
"I requested cancellation on [date]. A charge for [amount] posted on [date]. I have the confirmation number or support details: [details]. Please identify what subscription or billing source created this charge and whether it can be corrected."
If Apple or Google bills you, send the request to that platform and include the platform order ID, Apple ID or Google Account email, renewal date, and subscription name.
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