Instacart, founded in 2012, is the go-to app for getting groceries delivered right to your door. It's super convenient, especially when you see a 'lazy girl dinner' on TikTok and need the ingredients now. But that convenience comes at a cost, with Instacart+ subscriptions ranging from $9.99 to $99. This guide covers how to cancel on desktop, iOS, and Android. By canceling, you could save up to $99 a year. Let's get this done so you can stop worrying about another charge for a service you're not using.
How to Cancel Instacart Subscription on Desktop
Canceling on a computer is usually the most straightforward method. I've found it's less likely to have weird bugs than the mobile app. Just follow these steps and you'll be free.
1 Log In to Your Account
Go to the Instacart website and log into your account. This is the most reliable way, honestly. The app can be glitchy sometimes.
2 Open the Account Menu
In the top-left corner, you'll see three horizontal lines. Click that to open the main menu.
3 Find Your Membership
From the dropdown menu, select 'Your Instacart+ Membership'. They put it right there, which is nice of them.
4 Select 'Cancel Membership'
On the membership page, scroll down. You should see a link that says 'Cancel Membership' at the bottom. It might be in small print, so keep your eyes peeled.
5 Confirm the Cancellation
Instacart will probably ask you why you're leaving and might offer you a deal to stay. If you're sure, just click through the prompts to confirm your cancellation. You're done.
How to Cancel Instacart Subscription on iOS
Using your iPhone is convenient, but sometimes app updates can move things around. If you can't find the button, try the desktop method. It's a bit of a pain, but it works.
1 Open the Instacart App
Open the Instacart app on your iPhone or iPad and make sure you're logged in.
2 Go to Your Account
Tap the Account icon (it usually looks like a person) at the bottom of the screen. It seems like they change the app layout every six months, so as of mid-2024, this is where it is.
3 Tap 'Instacart+ Membership'
In your account menu, tap on 'Instacart+ Membership' to see your subscription details.
4 Find and Tap 'Cancel'
Scroll to the bottom of the page and tap the 'Cancel Membership' link. It's designed to be missed, I think.
5 Follow Prompts to Confirm
You'll have to go through a few confirmation screens. Just keep tapping until it confirms you've successfully canceled.
How to Cancel Instacart Subscription on Android
The process on Android is very similar to the website. It's pretty simple, but like with any app, things can get moved around after an update. One user on Reddit said they had to clear their app cache before the cancel button would even work. Weird.
1 Open the App
Launch the Instacart app on your Android device.
2 Open the Menu
Tap the three horizontal lines (the hamburger menu) in the top-left corner to open the navigation menu.
3 Select 'Instacart+ Membership'
Select 'Instacart+ Membership' from the list. This will take you to your subscription management page.
4 Tap 'Cancel Membership'
At the bottom of this screen, you'll find the 'Cancel Membership' option. Tap it.
5 Confirm Your Choice
A confirmation screen will appear. Follow the on-screen instructions to finalize the cancellation. Don't let them talk you into staying unless the offer is amazing.
Cancel Instacart Subscription with phone
You can call Instacart's customer support at 1-888-246-7822. They are available 24/7. Be prepared for a bit of a wait and have your account information ready. They will likely try to convince you to stay.
Cancel Instacart Subscription with live chat
Instacart has a live chat feature in their Help Center. To access it, go to the Help Center on the website or in the app, find a relevant topic, and look for the 'Get Help' or chat icon. Response times can vary, so maybe grab a snack.
Before you cancel, know this. You won't get a refund for the current billing period. Your Instacart+ benefits, like free delivery, will continue until the end of your paid term. Also, Instacart doesn't offer a way to 'pause' your membership. You either have it or you don't. Your account itself won't be deleted, just the paid subscription.
Instacart Plans and Pricing 2025
| Plan | Monthly Price | Annual Price | Details |
|---|---|---|---|
| Instacart+ | $9.99 | $99 (saves about $20/year) | Get free delivery on all orders over $35, lower service fees, 5% credit back on eligible pickup orders, and share your subscription with a family member for free. |
Frequently Asked Questions about Instacart
Can I unsubscribe from Instacart anytime?
Can I get a refund from Instacart if I forgot to cancel?
How do I know my Instacart subscription is cancelled?
How long does it take for Instacart to cancel?
What else should I know before I cancel my Instacart subscription?
How do I raise a complaint to Instacart?
Olivia Harper
Content Manager
Olivia Harper, a Content Manager with nine years of experience, creates user-focused guides on subscription services. Featured in Digital Consumer Reports, her work simplifies subscription terms and cancellations.
