Can I unsubscribe from Instacart anytime?

Yep, you can cancel your Instacart+ membership whenever you want. Just know that you won't get a prorated refund. Your benefits will continue until the end of the billing cycle you've already paid for.

Can I get a refund from Instacart if I forgot to cancel?

Almost certainly not. Instacart's terms are pretty clear that membership fees are non-refundable. Once you're charged for a period, that's it. So, it's best to set a reminder before your renewal date.

How do I know my Instacart subscription is cancelled?

You should receive a confirmation email right after you cancel. You can also double-check by going back to the 'Instacart+ Membership' section in your account. It should state the exact date your benefits will end.

How long does it take for Instacart to cancel?

The cancellation itself is instant. Your account status will update immediately to show that it's set to expire. However, you'll keep your Instacart+ perks until the last day of your current billing period.

What else should I know before I cancel my Instacart subscription?

Make sure you use any promotional credits you might have before your membership ends, as you could lose them. Also, remember your basic Instacart account will still exist for placing orders without the Plus benefits.

How do I raise a complaint to Instacart?

The best way is through their Help Center. You can use the live chat for a quick (hopefully) response or call their support line. Document everything, just in case you need a record of your conversation.

How to Cancel Your Instacart Subscription (2025)

Instacart, established in 2012, promised to save us from grocery store chaos. But with inflation making "girl dinner" expensive, that $9.99 to $99.99 yearly fee hits hard. You could save up to $99.99 by cutting ties on iOS, Android, or desktop. Visit Instacart to start. Trustpilot reviews are brutal, sitting at a low 1.3 stars with users venting about "incorrect billing amounts" and "poor customer service." It is not just you; Pissed Consumer reports a spike in complaints about hidden service fees recently. Maybe you are tired of paying for a membership when eggs cost a fortune anyway.

Last Edited on 16 Dec, 2025

Sophia Rodriguez, Food & Meal Prep Content Editor

7 min read

How to Cancel Instacart on iPhone (iOS)

If you subscribed via the App Store, you must cancel through Apple settings. Deleting the app does nothing.

1 Open Settings

Tap the grey Settings gear icon on your home screen. Do not open the Instacart app itself, as Apple handles the billing if you signed up through them.

2 Tap Your Apple ID

Click your name at the very top of the Settings menu. It is usually accompanied by your profile picture.

3 Select Subscriptions

Tap on Subscriptions. If you do not see it, you might need to tap Media & Purchases first.

4 Choose Instacart

Find Instacart in the list of active subscriptions. If it is not there, you likely signed up directly through their website.

5 Cancel Subscription

Tap Cancel Subscription in red text. You will need to confirm this choice to stop the recurring $9.99 or $99.99 charge.

How to Cancel Instacart on Android

Android users paying via Google Play must handle cancellations here. It is often buried a few clicks deep.

1 Open Google Play Store

Launch the Google Play Store app. Do not go into the Instacart app settings if you pay through Google.

2 Tap Profile Icon

Tap your profile picture in the top right corner of the screen.

3 Navigate to Payments

Select Payments & subscriptions from the menu list.

4 Select Subscriptions

Tap on Subscriptions to view your active recurring charges.

5 Cancel Instacart

Select Instacart from the list and tap Cancel subscription. Follow the on-screen prompts to finalize it.

How to Cancel Instacart on Desktop

This is the most reliable method if you signed up directly with a credit card.

1 Log In

Go to the Instacart website and log into your account. Make sure you are on the correct profile if you share a family plan.

2 Open Menu

Click the three horizontal lines in the top left corner or your profile icon in the top right.

3 Go to Settings

Select Your Instacart+ Membership (formerly Express) from the dropdown menu.

4 End Membership

Scroll down to the bottom of the page. Click Cancel Membership. They might try to offer you a discount to stay.

5 Confirm Cancellation

Click Continue to Cancel. You may have to click this multiple times as they try to discourage you.

What is Instacart Cancellation Policy

Instacart allows you to cancel your Instacart+ membership at any time, but here is the catch: there are generally no refunds for the current billing period. If you cancel halfway through a month or year, you will retain access to free delivery and reduced service fees until the billing cycle ends. According to recent complaints on the Better Business Bureau, users often struggle with "surprise" renewals, so it is critical to cancel at least 24-48 hours before your renewal date. If you cancel within the first 15 days of a paid annual membership and have not placed any orders, you might be eligible for a refund, but you usually have to fight support for it.

Before You Cancel Instacart: What You Should Know

Check Your Credits

If you have any pickup credits or promotional balances tied specifically to your Instacart+ membership, use them now. They often vanish the moment your subscription fully expires.

Data Retention

Cancelling the subscription does not delete your account or order history. Your data stays on their servers unless you specifically request a full account deletion via their privacy portal.

Timing Matters

Cancel at least 2 days before your renewal. Their system can be slow to update, and you do not want to get hit with another $99 charge because you waited until 11:59 PM on the last day.

Having Trouble Cancelling Your Instacart Subscription?

If the buttons are missing or the page keeps timing out, try these fixes:

Check Third-Party Billing: If you do not see a cancel button on the website, you likely paid via Apple or Google. Check your phone's subscription settings.
Desktop is King: The mobile app can be glitchy. Log in from a laptop or desktop browser (Chrome or Firefox) for the most stable experience.
Incognito Mode: Sometimes browser cache hides the cancel button. Open an Incognito/Private window and try again.
Contact Support: If all else fails, use the chat feature in the Help Center. Be prepared to type "Agent" multiple times to bypass the bot.

Subscription Plans and Pricing (2025)

Plan Name	Cost	Key Features
Instacart+ Monthly	$9.99 / month	$0 delivery on orders over $35, reduced service fees
Instacart+ Annual	$99.99 / year	Same benefits, saves ~17% compared to monthly
Standard (No Sub)	Free	Higher service fees, delivery fees per order ($3.99-$9.99)

How Pine AI Can Help You Cancel Your Instacart Subscription

With grocery prices skyrocketing in the last 12 months, cutting a $99 subscription is a smart financial move. Pine AI makes it effortless.

Step 1: Let's get started to cancel Instacart Simply tell us you want to cancel Instacart. We will ask for a few account details to locate your subscription securely.

Step 2: Pine gets to work We navigate the confusing clicks, wait on hold, and handle the awkward conversations to ensure it is actually cancelled. We do not just suggest it; we finish it.

Step 3: You're free from Instacart The payments stop and you get your time back. No "retention offers," no run-around, just a confirmed "one-and-done" result.