Bright Cellars, founded in 2015, is a wine club that promises to match you with wines you'll love based on a quiz. It's a neat concept, but maybe your wine rack is full or you're just over the monthly charge. With subscriptions costing from $88 to $132, you can save up to $1056 a year by canceling. This guide covers how to cancel on their website. Let's be real, we all have that one subscription we signed up for with grand ambitions, like becoming a wine expert overnight, only to realize we just have too much stuff.
How to Cancel Bright Cellars on Desktop or Laptop
This is the most reliable way to cancel your subscription. Doing it on a computer ensures all the buttons and links show up correctly. Sometimes the mobile site can be a bit tricky.
1 Log In to Your Account
First, head over to the Bright Cellars website and log in. You'll need your email and password. If you forgot your password, now's the time to reset it.
2 Navigate to Account Settings
Once you're in, find your name or account icon, which is usually in the top-right corner of the page. Click on it and select Account Settings from the dropdown menu.
3 Find the Membership Section
In your Account Settings, look for a tab or link labeled Membership. This is where all the details about your subscription plan are hiding.
4 Initiate the Cancellation
Scroll down until you see an option like Manage Your Membership or a direct link that says Cancel My Membership. It's often in smaller text, so keep your eyes peeled. Click on it to start the process.
5 Follow the Final Prompts
Bright Cellars will likely ask you why you're leaving. You have to answer a few questions before you can finalize the cancellation. Push through the prompts until you get a confirmation message or email. Don't close the page until you see it.
How to Cancel Bright Cellars on iPhone (iOS)
Bright Cellars doesn't have a dedicated iOS app for managing your subscription. You'll need to use your phone's web browser to access their site and cancel.
1 Open Your Web Browser
Open Safari or any other web browser on your iPhone. You can't cancel through the App Store because Bright Cellars manages subscriptions directly on their website.
2 Go to the Bright Cellars Website
Type brightcellars.com into the address bar and log in to your account. You might have to pinch and zoom a bit, as the mobile site can be finicky.
3 Access Your Account Settings
Tap the menu icon (usually three lines) or your profile icon and find the link to your Account Settings.
4 Locate and Cancel Your Membership
Inside your account settings, find the Membership section. From there, look for the Cancel My Membership link and tap it. Follow the on-screen instructions to confirm your cancellation.
How to Cancel Bright Cellars on Android
Just like with an iPhone, there's no specific Android app for cancellation. You must use a web browser on your phone to log in and manage your account.
1 Launch Your Web Browser
Open Chrome or your preferred browser on your Android device. The subscription isn't managed through the Google Play Store, so you have to do it on their website.
2 Navigate to the Bright Cellars Site
Go to the Bright Cellars website and sign in with your account credentials. This is the same login you use on a desktop.
3 Find Your Account Settings
Tap on the menu or profile icon to open the navigation options. Select Account Settings to proceed.
4 Cancel Your Membership
Look for the Membership area within your settings. You should find a link to Cancel My Membership. Tap it and complete the exit survey to finalize the cancellation. Make sure you get a confirmation.
Cancel Bright Cellars by Email
If you're struggling with the website, you can try emailing the Bright Cellars Concierge team. It's not instant, but it's an option.
- Email Address:
[email protected] - What to Include: Your full name, shipping address, and the email address associated with your account. Clearly state that you wish to cancel your membership.
Be aware that it may take a day or two for them to process your request. If your next shipment is due soon, canceling online is a much safer bet.
Before You Cancel: What You Should Know
- Pause Instead of Canceling: If you just need a break, you can choose to 'Skip a Month' in your account settings. This can be a good way to pause shipments without losing your taste profile and history.
- Refund Policy: Bright Cellars generally does not offer refunds for shipments that have already been processed or sent. You must cancel before your monthly processing date to avoid being charged for the next box.
- Account Data: Canceling your membership typically does not delete your account. Your taste profile and order history will likely remain if you decide to reactivate your subscription later.
Having Trouble Cancelling Your Bright Cellars Subscription?
It can be frustrating when you can't find the cancel button. Here are a few things to try:
- Use a Computer: The cancellation option is easiest to find on a desktop or laptop computer. The mobile website can sometimes hide or reformat menus.
- Clear Your Browser Cache: Old data stored in your browser can sometimes cause issues. Try clearing your cache and cookies, then log in again.
- Check Your Billing Date: Make sure you are trying to cancel before your next monthly order is processed. If it's too close to the shipping date, the system might lock you out of making changes.
- Contact Support Directly: If all else fails, email their support team at
[email protected]. Explain the issue and ask them to cancel the subscription for you manually. This creates a paper trail, which is always a good thing.
Subscription Plans and Pricing (2025)
| Plan | Price (per month) | Details |
|---|---|---|
| Wine Membership | ~$80 + tax | Includes 4 bottles of wine matched to your taste profile. Shipping is an additional fee unless you upgrade your box size. |
| 6-Bottle Wine Membership | ~$120 + tax | An upgraded plan with 6 bottles of wine. Shipping is typically included with this option. |
| Cheese Membership | ~$60 + tax | An add-on or standalone subscription for 4 curated cheeses. |
Pricing is approximate and can vary based on your location and current promotions. Always check the Bright Cellars website for the most up-to-date information.
How Pine AI Can Help You Cancel Your Bright Cellars Subscription
Tired of navigating confusing menus and exit surveys? Let Pine AI handle it. We can cancel your Bright Cellars subscription for you, quickly and securely. Just connect your account, and we'll take care of the rest, saving you time and preventing any unwanted future charges. It's that simple.
Frequently Asked Questions about Bright Cellars
Can I unsubscribe from Bright Cellars anytime?
Can I get a refund from Bright Cellars if I forgot to cancel?
How do I know my Bright Cellars subscription is cancelled?
How long does it take for Bright Cellars to cancel?
What else should I know before I cancel my Bright Cellars subscription?
How do I raise a complaint to Bright Cellars?
How does Pine AI work with Bright Cellars to cancel my subscription?
Sophia Rodriguez
Food & Meal Prep Content Editor
Sophia Rodriguez, a former chef with a degree in Nutrition, has worked with leading meal kit companies to improve ingredient sourcing. She is the Food & Meal Prep Content Editor at Pine AI, where she develops step-by-step guides on food planning, grocery subscriptions, and kitchen efficiency tools. With over a decades experience in the culinary industry and nutrition-focused research, Sophia now specialises in helping readers save time, reduce food waste, and get the most value from meal prep services.
