So, you're looking to cancel Tivibu. Established in 2010 by Türk Telekom, it's a popular choice for Turkish television and movies. Maybe you signed up to watch a specific show everyone was talking about, like Fatma, and now you're just not using it enough to justify the cost. With subscription prices ranging from $9.99 to $29.99, those charges can add up. Cancelling your plan could save you up to $359 a year. This guide will walk you through cancelling on desktop, iOS, and Android, so you can avoid any more unwanted bills.
How to Cancel Tivubu Subscription on Desktop
Cancelling on your computer is probably the most direct way, but don't be surprised if the 'cancel' button feels a bit hidden. I had to click around for a minute to find it. Just follow these steps.
1 Log Into Your Tivibu Account
Head over to the official Tivibu website and sign in with your username and password. Make sure it's the right account if you have multiple.
2 Navigate to Your Account
Find your profile icon or name, which is usually in the top-right corner of the page. Click it to open a dropdown menu and select 'Hesabım' (My Account).
3 Find Your Subscription Details
In your account dashboard, look for a tab or link that says 'Üyelik Bilgileri' (Subscription Information) or something similar. This is where they sometimes hide the cancellation options.
4 Click to Cancel
Here's the final step. Look for a button or link that says 'Üyeliği İptal Et' (Cancel Subscription). You'll likely have to click through another prompt asking if you're sure. Confirm your choice.
How to Cancel Tivubu Subscription on iOS
If you subscribed using your iPhone or iPad, you have to cancel through Apple. It's a common mistake to look for the cancel button inside the Tivibu app itself. It's not there.
1 Open Settings
Don't look in the Tivibu app. You need to open the main Settings app on your iPhone or iPad.
2 Tap Your Apple ID
Your name and Apple ID are right at the top of the Settings screen. Tap on it.
3 Go to Subscriptions
On the next screen, you'll see a list of options. Tap on Subscriptions.
4 Find the Tivibu Subscription
You'll see a list of all your active and expired app subscriptions. Find Tivibu in the list and tap it.
5 Tap 'Cancel Subscription'
At the bottom of the screen, you'll see the Cancel Subscription button. Tap it and confirm your decision. That's it.
How to Cancel Tivubu Subscription on Android
Just like with iOS, Android users need to cancel through the Google Play Store, not the Tivibu app. It's a few taps, but it's straightforward once you know where to look.
1 Open the Google Play Store
Find and open the Google Play Store on your Android device. This is where you manage all app-based subscriptions.
2 Tap Your Profile Icon
Tap on your profile picture or initial in the top-right corner to open the menu.
3 Select 'Payments & subscriptions'
From the menu, select Payments & subscriptions. This will take you to a new screen.
4 Tap 'Subscriptions'
Tap on Subscriptions to see all the services you're currently paying for through Google Play.
5 Find Tivibu and Cancel
Scroll through the list to find Tivibu. Tap on it, and then select Cancel subscription. Follow any final on-screen instructions to confirm.
Cancel Tivubu Subscription with Phone
You can try calling their support line at +90 444 0 375. Be warned, this is a Turkish number, so international calling rates from the US will likely apply. Support is typically available during Turkish business hours (GMT+3), which can be inconvenient. Expect a potential language barrier and have your account details ready.
Cancel Tivubu Subscription with Email
Reaching out via email is another option, though it can be slow. Send your cancellation request with your account details to their general support address. You can usually find this on their 'Contact Us' page. Expect a response to take several business days. It's not the fastest method.
Before you cancel, just know that Tivibu doesn't do refunds for partial months. It's annoying, but that's their policy. Your access will continue until the end of your current billing period. After that, you'll lose your watch history and saved shows. Also, there's no option to just 'pause' your account, so cancelling is the only way to stop payments.
Tivubu Plans and Pricing 2025
| Plan Name | Monthly Price (USD) | Details |
|---|---|---|
| Tivibu Go | $9.99 | Basic access to live channels and on-demand content. Stream on 1 device at a time in standard definition. |
| Tivibu Family | $19.99 | Includes everything in Go, plus allows for 2 simultaneous streams in HD. Good for couples or small families. |
| Tivibu Premium | $29.99 | All features included, with up to 4 simultaneous streams, 4K Ultra HD quality on select content, and offline downloads. |
Frequently Asked Questions about Tivubu
Can I unsubscribe from Tivibu anytime?
Can I get a refund from Tivibu if I forgot to cancel?
How do I know my Tivibu subscription is cancelled?
How long does it take for Tivibu to cancel?
What else should I know before I cancel my Tivibu subscription?
How do I raise a complaint to Tivibu?
Chloe Anne-Bennett
Streaming & Entertainment Editor
Chloe Anne-Bennett is the Streaming & Entertainment Editor at Pine AI. Chloe is a leading voice on the business of streaming, entertainment and the evolving landscape of digital media. Before contributing to Pine AI, Chloe was an entertainment correspondent for a major news outlet, where she reported on everything from box office trends to the impact of streaming services on traditional media. At Pine AI, Chloe leverages her deep industry knowledge to provide our readers with insightful analysis of the latest trends, helping them make sense of their subscriptions and where to hit the sweet spots in how to handle customer service reps.
