Can I unsubscribe from StarTimes ON anytime?

Yes, you can cancel whenever you want. Just remember you'll still have access until your current billing cycle ends, and you won't get a partial refund.

Can I get a refund from StarTimes ON if I forgot to cancel?

Nope. It's a tough pill to swallow, but like most streaming services, they have a strict no-refund policy for forgotten cancellations. Set a calendar reminder next time.

How do I know my StarTimes ON subscription is cancelled?

You should get a confirmation email from StarTimes, Apple, or Google, depending on how you subscribed. You can also check the subscription section in your account; it should say 'Expires on [Date]' instead of 'Renews on [Date]'.

How long does it take for StarTimes ON to cancel?

The cancellation itself is instant, but your access continues until the end of the period you've already paid for. So, the service stops at the end of your billing month or week.

What else should I know before I cancel my StarTimes ON subscription?

Always try to cancel at least 24 to 48 hours before the renewal date. Sometimes payment systems process early, and you don't want to get hit with another charge by accident.

How do I raise a complaint to StarTimes ON?

Your best bet is to use the 'Feedback' or 'Contact Us' feature inside the app or on their website. You can also try their support email, but be prepared for a potential wait.

How to Cancel Your StarTimes ON Subscription (2025)

StarTimes ON, established in 1988, brings African TV and sports to your screen, but maybe the AFCON hype died down or you are just cutting costs. With plans ranging from $2.99 to $9.99, canceling can save you up to $120 annually. You can cancel on iOS, Android, and desktop. Visit StarTimes ON. Like the recent backlash against Netflix price hikes, users are tired of paying for unused apps. Trustpilot data shows a "Bad" rating with numerous complaints about "poor customer service" and "incorrect billing amounts" in the last 3 years. Don't let auto-renewal catch you off guard.

Last Edited on 20 Dec, 2025

Chloe Anne-Bennett, Streaming & Entertainment Editor

6 min read

How to Cancel StarTimes ON on iPhone (iOS)

1 Open Settings

Tap the Settings app on your iPhone home screen. It is the grey gear icon.

2 Tap Your Name

Click on your Apple ID name at the very top of the list.

3 Select Subscriptions

Tap Subscriptions. If you do not see it, check under "Media & Purchases" instead.

4 Choose StarTimes ON

Find StarTimes ON in the list of active subscriptions and tap it.

5 Cancel Subscription

Tap Cancel Subscription. If you do not see this button, it might already be canceled.

How to Cancel StarTimes ON on Android

1 Open Google Play

Launch the Google Play Store app on your device.

2 Tap Profile Icon

Tap your profile picture in the top right corner.

3 Go to Payments

Select Payments & subscriptions and then tap Subscriptions.

4 Select StarTimes ON

Locate StarTimes ON in your list. It is usually sorted alphabetically.

5 Cancel Subscription

Tap Cancel subscription at the bottom. Follow the on-screen instructions to confirm.

How to Cancel StarTimes ON on Desktop or Laptop

1 Visit Website

Go to the StarTimes ON website and log in to your account.

2 Go to Profile

Click on the Me or Profile icon, usually in the top corner.

3 Find My Orders

Navigate to My Orders or the VIP section where your plan details are stored.

4 Turn Off Auto-Renewal

Look for the Cancel Auto-renewal or Unsubscribe button. You might have to click through a few "Are you sure?" screens.

Having Trouble Cancelling Your StarTimes ON Subscription?

Sometimes the app just refuses to cooperate. It happens.

Check the Source: Did you subscribe via Google Play, Apple, or directly on the website? You must cancel where you bought it.
Desktop is Better: If the mobile app is crashing or hiding buttons, log in via a desktop browser. It is usually more stable.
Clear Cache: On Android, try clearing the app cache in settings if the subscription list is not loading.
Contact Support: If all else fails, email their support directly. Keep screenshots of your attempts.

Subscription Plans and Pricing (2025)

Plan Type	Price (Approx.)	Details
Daily VIP	~$0.50 - $1.00	Access for 24 hours. Good for one match.
Weekly VIP	~$2.99	Access for 7 days.
Monthly VIP	~$5.99 - $9.99	Full 30-day access to sports and movies.
Quarterly VIP	~$15.99	3-month access bundle.

How Pine AI Can Help You Cancel Your StarTimes ON Subscription

Streaming costs are creeping up in 2025, and keeping a service for just one sports league does not make sense anymore. If you are tired of navigating glitchy menus, Pine AI makes it simple.

Step 1: Let's get started to cancel StarTimes ON Simply tell us that you want to cancel your subscription with StarTimes ON, and we will ask for some account details to get started.
Step 2: Pine gets to work We navigate the confusing clicks, wait on hold, and handle the awkward conversations to ensure it is actually canceled. We do not just suggest it; we finish it.
Step 3: You're free from StarTimes ON The payments stop and you get your time back. No "retention offers," no run-around, just a confirmed "one-and-done" result.

Frequently Asked Questions about StarTimes ON

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Chloe Anne-Bennett

Streaming & Entertainment Editor

Chloe Anne-Bennett is the Streaming & Entertainment Editor at Pine AI. Chloe is a leading voice on the business of streaming, entertainment and the evolving landscape of digital media. Before contributing to Pine AI, Chloe was an entertainment correspondent for a major news outlet, where she reported on everything from box office trends to the impact of streaming services on traditional media. At Pine AI, Chloe leverages her deep industry knowledge to provide our readers with insightful analysis of the latest trends, helping them make sense of their subscriptions and where to hit the sweet spots in how to handle customer service reps.