So, you signed up for Wine Insiders. Founded in 1982, it's a service that delivers a curated selection of wines right to your door. Maybe you got swept up in the idea of becoming a wine connoisseur, or maybe you just have way too many bottles piling up in your kitchen. It happens. This guide will help you cancel your subscription without any extra headaches. With plans that can run from an $89 introductory offer to over $155 per shipment, you can save up to $620 a year by canceling. We'll cover how to do it on their desktop site or by calling them directly.
How to Cancel Wine Insiders on Desktop or Laptop
This is the most reliable way to cancel your Wine Insiders club membership. Doing it on a computer seems to have the fewest glitches, according to what people have been saying online.
1 Log In to Your Account
First, head over to the Wine Insiders website and click the Log In button at the top right. Enter your email address and password to access your account dashboard. If you forgot your password, now's the time to reset it.
2 Navigate to the Wine Club Section
Once you're logged in, look for a link that says My Account or your name, usually in the top navigation bar. From there, find and click on the Wine Club or My Subscriptions section. This is where the magic happens.
3 Find the Cancellation Option
Inside the Wine Club section, you should see details about your next shipment. Look for a button or link that says Manage Subscription or Cancel Membership. They sometimes hide this, so you might have to look carefully around the shipment details.
4 Confirm Your Cancellation
You'll likely be taken to a page that tries to convince you to stay. They might offer a discount or a different plan. Be firm. You'll need to click through one or two more confirmation prompts to finalize the cancellation. It's a bit of a hassle, but stick with it.
5 Check for a Confirmation Email
After you've successfully cancelled, you should receive a confirmation email almost immediately. If you don't see it, check your spam or junk folder. Keep this email as proof of your cancellation, just in case any future charges appear.
How to Cancel Wine Insiders on iPhone or Android
Cancelling on your phone is basically the same as on a desktop, but you have to use their website. It's not the smoothest experience, and some users report the 'cancel' button is hard to find on mobile.
1 Open Your Mobile Browser
Wine Insiders doesn't have a dedicated mobile app for managing your subscription. So, you'll need to open Safari, Chrome, or whatever browser you use on your phone.
2 Go to the Wine Insiders Website
Navigate to the Wine Insiders website. The mobile site can be a little clunky, so be patient. Tap the menu icon (usually three horizontal lines) and find the Log In option.
3 Access Your Account and Subscriptions
Enter your login details. Once you're in, tap the menu icon again and go to My Account, then find the Wine Club or My Subscriptions section. This part can be tricky on a smaller screen.
4 Follow the Cancellation Prompts
Just like on desktop, you'll need to find the Manage Subscription or Cancel link. Tap through the confirmation screens until you get a final message stating your membership is cancelled. Honestly, I had to tap 'Confirm' twice before it actually registered.
Cancel Wine Insiders by Phone
If the website is giving you trouble, you can always call them. It's a bit old school, but it works.
- Phone Number: 1-800-615-7304
- Hours of Operation: Monday to Friday, 9 AM to 8 PM (ET).
When you call, have your account information ready. You'll need to tell the representative you want to cancel your Wine Club membership. They will likely try to offer you a discount to stay, so be prepared to politely decline if you're set on cancelling.
Before You Cancel: What You Should Know
- Refunds: Wine Insiders has a satisfaction guarantee for the wine itself, but they generally do not offer refunds if you simply forget to cancel before your next shipment is processed. You must cancel before the processing date to avoid charges.
- Skip a Shipment: Instead of cancelling, you can often log in to your account and choose to skip your next scheduled shipment. This can be a good option if you just need a temporary break or have too much wine at the moment.
- Final Shipments: If your next order has already been processed or shipped, cancelling will only prevent future orders. You will still be charged for and receive the final shipment.
Having Trouble Cancelling Your Wine Insiders Subscription?
Sometimes things just don't work. If you're running into issues, here are a few things to try:
- Try a Different Browser: If the cancellation page isn't loading, try using a different web browser (like Chrome, Firefox, or Safari) or opening an incognito window.
- Clear Your Cache: Clearing your browser's cache and cookies can sometimes resolve weird website glitches.
- Check Your Billing Source: Did you sign up through a special promotion or a third-party vendor? While unlikely, it's worth checking if your subscription is managed elsewhere.
- Contact Support Directly: When all else fails, just call them. Pick up the phone and dial 1-800-615-7304. A human representative can process the cancellation for you, even if the website is broken. It might take a while, but it's a sure-fire way to get it done.
Subscription Plans and Pricing (2025)
| Plan Name | Price (per shipment) | Details |
|---|---|---|
| Wine Insiders Club | $89.99 + tax | Includes 12 expertly selected wines. You can choose reds, whites, or a mixed case. Shipments are typically every 12 weeks. |
| Introductory Offer | Varies (often 6 wines for $45) | A one-time offer for new members. Automatically enrolls you in the regular Wine Insiders Club for future shipments at the standard price. |
How Pine AI Can Help You Cancel Your Wine Insiders Subscription
Tired of navigating confusing menus and dealing with retention offers? Let Pine AI handle it. We can cancel your Wine Insiders subscription for you, quickly and securely. Just connect your account, and we'll take care of the rest. It's the easiest way to manage your subscriptions and avoid unwanted charges.
Frequently Asked Questions about Wine Insiders
Can I unsubscribe from Wine Insiders anytime?
Can I get a refund from Wine Insiders if I forgot to cancel?
How do I know my Wine Insiders subscription is cancelled?
How long does it take for Wine Insiders to cancel?
What else should I know before I cancel my Wine Insiders subscription?
How do I raise a complaint to Wine Insiders?
How does Pine AI work with Wine Insiders to cancel my subscription?
Sophia Rodriguez
Food & Meal Prep Content Editor
Sophia Rodriguez, a former chef with a degree in Nutrition, has worked with leading meal kit companies to improve ingredient sourcing. She is the Food & Meal Prep Content Editor at Pine AI, where she develops step-by-step guides on food planning, grocery subscriptions, and kitchen efficiency tools. With over a decades experience in the culinary industry and nutrition-focused research, Sophia now specialises in helping readers save time, reduce food waste, and get the most value from meal prep services.
