Boxed Glam has been shipping beauty kits since 2016. Maybe you realized the Barbiecore trend is finally over and you have enough pink lipstick. Subscription plans range from $24.99 to $49.99, meaning you could save up to $600 a year by cancelling. You can access your account on iOS, Android, or desktop. Visit Boxed Glam to start. Trustpilot data shows a rough 2.1-star rating, while Pissed Consumer lists over 150 complaints in the last 3 years. Users frequently cite "poor customer service" and "billing errors" as major issues. With recent price hikes causing backlash online, it is time to stop the charges.
How to Cancel Boxed Glam on iPhone (iOS)
If you subscribed via the App Store, you must cancel through Apple. Deleting the app does nothing.
How to Cancel Boxed Glam on Android
Android users often get stuck looking in the app settings, but the Play Store is the only way to stop billing if you signed up there.
How to Cancel Boxed Glam on Desktop
The website flow is known for being glitchy. If the page hangs, refresh and try again.
Cancel by Email or Live Chat
If the buttons are hidden or broken, you can try contacting support directly.
- Email: support@boxedglam.com (Expect a 48-hour wait)
- Live Chat: Available on their website M-F, 9 AM to 5 PM EST.
Be warned that chat agents are trained to keep you signed up. You have to be firm.
What is Boxed Glam Cancellation Policy
Boxed Glam operates on a strict renewal schedule. You must cancel before the 1st of the month to avoid being charged for the next box. If you cancel on the 2nd, you are paying for that month's box whether you want it or not. There are generally no refunds for boxes that have already entered the "processing" stage. It is frustrating, but that is how they lock you in.
Before You Cancel Boxed Glam: What You Should Know
- Points Expiration: Any reward points you have accumulated will vanish the moment your subscription ends.
- No Partial Refunds: Cancelling a 6-month prepaid plan only stops the next renewal. You will still receive the remaining boxes you paid for.
- Data Retention: They keep your data unless you specifically request a deletion via a privacy request.
Having Trouble Cancelling Your Boxed Glam Subscription?
Stuck in a loop? Try these fixes:
- Check Third-Party Billing: Did you sign up via Amazon or a bundle? You have to cancel there, not on the Boxed Glam site.
- Use a Desktop: The mobile site is notoriously buggy. Log in from a laptop.
- Incognito Mode: Sometimes browser cookies hide the cancel button. Open a private window and try again.
- Check Your Email: If you did not get a confirmation email, you are likely still subscribed.
Subscription Plans and Pricing (2025)
| Plan Name |
Monthly Cost |
Annual Cost |
Details |
| Glam Basic |
$24.99 |
$275 |
5 sample items per month. |
| Glam Plus |
$35.00 |
$385 |
5 full-size items per month. |
| Glam Luxe |
$49.99 |
$550 |
8 full-size items + quarterly bonus. |
How Pine AI Can Help You Cancel Your Boxed Glam Subscription
