Vistaprint, launched way back in 1995, is the go-to for small businesses needing custom-printed materials like business cards, flyers, and banners. Maybe you jumped on that TikTok trend of starting a side hustle and needed some quick marketing stuff. It happens. But now the subscription is just another charge on your card. Their Pro Advantage plan can run from an equivalent of $19.99 a month to a full $74.99 a year. This guide covers canceling on their desktop site, which is honestly the only reliable way. By canceling, you could save up to $75 a year. Let's get that money back in your pocket.
How to Cancel Vistaprint Subscription on Desktop
Canceling on their website is the most direct way. I tried on my phone's browser and it was a mess, the page kept resizing weirdly. Stick to a computer for this one to save yourself a headache.
1 Log In to Your Vistaprint Account
Go to the Vistaprint website and sign in. If you forgot your password, now's the time to reset it.
2 Find Your Account Settings
Once you're in, look for "My Account" in the top right corner of the page. It's sometimes just an icon of a person.
3 Navigate to Your Subscriptions
In the "My Account" menu, you should see an option for "Pro Advantage" or "Subscriptions". Click on that. It might be buried, so don't get discouraged if you have to look for a second.
4 Manage Your Subscription
This is where they try to keep you. You'll see your subscription details. Look for a link that says "Manage Subscription" or "Cancel Subscription Settings".
5 Confirm the Cancellation
You'll likely have to click through a page asking if you're really sure you want to cancel. Just keep clicking "Cancel Subscription" or a similar button until you see a confirmation message. Make sure you get that final "Your subscription has been cancelled" screen.
Cancel Vistaprint Subscription with phone
You can call Vistaprint support at 1.866.207.4955. They are typically available on weekdays from 8 AM to 12 AM (ET) and on weekends from 8 AM to 8 PM (ET). Be ready for a bit of a wait time and have your account information handy before you call.
Cancel Vistaprint Subscription with live chat
Vistaprint has a live chat feature on their 'Help Center' or 'Contact Us' page. You'll usually have to go through a chatbot first before you get to a real person. It can be faster than calling, but sometimes the chat window randomly closes. I had to restart it once.
Before you hit cancel, here's the deal. Vistaprint generally won't give you a refund if you've already been charged for the subscription period. Super frustrating, but that's pretty standard. You're just stopping the next charge. The good news is your account and past designs should still be there. You just lose the "Pro" perks like free shipping. They don't really offer a "pause" option, so it's either on or off.
Vistaprint Plans and Pricing 2025
| Plan | Price | Details |
|---|---|---|
| Pro Advantage | $74.99/year | This is their main subscription. It gets you free shipping on all orders over $60, which is nice if you order a lot. You also get flat-rate shipping for $5.50 on smaller orders and up to 40% off on certain products. Honestly, it's only worth it if you're a frequent buyer. |
Frequently Asked Questions about Vistaprint
Can I unsubscribe from Vistaprint anytime?
Can I get a refund from Vistaprint if I forgot to cancel?
How do I know my Vistaprint subscription is cancelled?
How long does it take for Vistaprint to cancel?
What else should I know before I cancel my Vistaprint subscription?
How do I raise a complaint to Vistaprint?
Olivia Harper
Content Manager
Olivia Harper, a Content Manager with nine years of experience, creates user-focused guides on subscription services. Featured in Digital Consumer Reports, her work simplifies subscription terms and cancellations.
