C More is a Scandinavian streaming service offering live sports, movies, and TV series, but getting help when something goes wrong can feel like its own sport. Subscribers most often reach out over billing disputes and login or streaming technical issues, two complaint themes that surface repeatedly across consumer review platforms. C More support is available via phone, live chat, email, and social media. With Swedish football coverage dominating fan conversations heading into the 2026 season, more subscribers than ever are hitting snags right before big match days. Visit C More at https://www.cmore.se. Note: verified BBB, Trustpilot, and PissedConsumer data specific to C More's US profile were not publicly available at time of writing.
Best Ways to Contact C More
Here is a quick overview of every confirmed contact channel C More offers. Use this table to pick the right method before you spend time in the wrong queue.
| Contact Method | Details & Availability | Best For |
|---|---|---|
| Phone | Available via Swedish customer service line; check cmore.se for current number and hours | Urgent issues, billing disputes, escalations |
| Live Chat | Accessible at cmore.se/kundservice during business hours (Central European Time) | Technical support, quick account questions |
| Contact form available at cmore.se/kundservice; response times vary | Non-urgent issues, formal written complaints | |
| Social Media | @CMore on Twitter/X and Facebook; monitored during business hours | Public complaints, quick acknowledgment |
| Help Center | cmore.se/kundservice | Self-service, password resets, FAQs |
Note: C More is a Swedish-market service. Support hours are listed in Central European Time (CET). US-based subscribers should adjust accordingly (CET is typically 6 hours ahead of Eastern Time).
Contact Channels in Detail
Each verified channel is broken down below with step-by-step guidance so you are not guessing once you get there.
1 đź“ž C More Phone Support
| Department | Phone Number | Hours (CET) |
|---|---|---|
| Main Support | Listed at cmore.se/kundservice | Monday–Friday, business hours |
| Billing | Same main line; request billing department | Monday–Friday, business hours |
Call flow tips:
- Have your account email and subscription details ready before you dial.
- When the automated menu picks up, say "billing" or "technical support" clearly to route faster.
- User reports on Swedish consumer forums suggest mid-morning on Tuesdays and Wednesdays tends to have shorter hold times than Monday mornings or Friday afternoons.
- If you are calling from the US, confirm international dialing applies and check cmore.se for the current direct number, as it is subject to change.
2 📧 C More Email Support
| Purpose | Contact Method | Average Response Time |
|---|---|---|
| General Inquiries | Contact form at cmore.se/kundservice | 2–5 business days |
| Billing or Disputes | Same contact form; select billing topic | 2–5 business days |
Tips for a faster response:
- Subject line: Be specific. Use something like "Billing charge dispute – [your account email] – [date of charge]."
- In the body, include your full name, registered email address, subscription type, and a clear one-sentence description of the problem.
- Attach any screenshots of error messages or unexpected charges.
- Avoid vague subjects like "Help" or "Problem" since those tend to get deprioritized in support queues.
3 đź’¬ C More Live Chat
- Where to access: cmore.se/kundservice (desktop browser recommended for best experience)
- Steps to start a chat:
- Go to cmore.se/kundservice.
- Look for the chat icon or "Chatta med oss" (Chat with us) button.
- Enter your name and registered email address.
- Type a brief description of your issue.
- Wait for an agent or bot to connect.
- What it handles: Password resets, streaming errors, subscription questions, and basic billing inquiries.
- Escalation: If the initial bot cannot resolve your issue, type "agent" or "human" to request a live representative. Not all sessions escalate automatically, so be direct about needing a person.
4 📱 C More In-App Support
- Available on: iOS and Android (C More app available on both platforms)
- Steps to access support through the app:
- Open the C More app and log in.
- Tap your profile icon in the top corner.
- Select "Settings" or "Help."
- Choose the relevant issue category.
- Follow prompts to submit a support request or access the Help Center.
- What can be resolved in-app: Streaming quality issues, playback errors, subscription status checks, and basic account updates.
- What requires a phone call or chat: Billing disputes, account cancellations, and anything requiring identity verification beyond your login credentials.
Estimated Response Times from C More
| Contact Method | Expected Wait Time |
|---|---|
| Phone | 5–20 minutes depending on time of day |
| Email / Contact Form | 2–5 business days |
| Live Chat | 2–10 minutes during business hours |
| In-App Support | 2–5 business days for submitted requests |
A few patterns worth knowing: live chat is consistently the fastest option for straightforward issues, but it is only staffed during Central European business hours, which means US subscribers on Pacific Time may find the window closes before their workday ends. Phone hold times spike on Monday mornings and the day after major sporting events, which makes sense given C More's heavy sports programming. Email responses can stretch past five business days during peak periods like the start of football season. If your issue is time-sensitive, do not rely on email.
Before You Call: What to Have Ready
Do not waste your time sitting on hold without this. Seriously, gather these before you dial or open a chat window.
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Your registered email address. This is the single most important piece of information. Every C More agent will ask for it first to pull up your account. If you signed up through a third party (like an Apple or Google subscription), have that confirmation email handy too.
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Your most recent billing date and charge amount. If you are calling about a billing issue, know the exact date and dollar amount (or Swedish krona amount) that is in question. Agents move faster when you are specific.
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Your device and app version. For technical issues, know what device you are streaming on (smart TV, phone, browser) and what error message or code you are seeing. Screenshot it if you can. Describing a vague "buffering problem" without details will cost you extra time.
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Your subscription plan name. C More offers different tiers. Knowing whether you are on C More Total, C More Sport, or another plan helps the agent skip several verification questions.
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A note about what you already tried. If you already restarted the app, cleared the cache, or reset your password, say so upfront. It saves you from being walked through the same steps again.
Tips to Reach C More Support Faster
These are based on real patterns from user reports and general support best practices for streaming services.
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Call or chat mid-morning on a Tuesday or Wednesday (CET). Mondays are slammed. Fridays slow down as agents wrap up their week. Mid-week mornings are the sweet spot.
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Use live chat for technical issues, phone for billing. Chat agents can handle error codes and playback problems quickly. Billing disputes almost always need a phone agent who has account-level authority to issue credits or adjustments.
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Skip the bot by being direct. In live chat, typing "I need a human agent" or "connect me to a person" early in the conversation tends to move things along faster than answering every bot prompt.
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Try the Help Center first for password and login issues. Self-service password resets at cmore.se/kundservice are faster than any queue. Only escalate to a live agent if the automated tools fail after two attempts.
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Ask for a supervisor if you have been bounced around. If you are on your second or third contact about the same issue, say so immediately and ask to speak with a senior agent or supervisor. Politely noting that this is a repeat contact usually speeds up the resolution.
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Desktop beats mobile for live chat. Several users on Swedish tech forums have noted that the live chat interface on desktop loads more reliably than on mobile browsers. If the chat button is not appearing on your phone, try a desktop browser.
Where to Quickly Solve Common C More Problems
| If Your Problem Is... | The Best Contact Method Is... | Pro Tip |
|---|---|---|
| A billing error or unexpected charge | Phone support | Have the charge date and exact amount ready. Phone agents have the most authority to issue credits or refunds. |
| Technical glitch or error message | Live chat | Faster than phone for tech issues. Copy and paste the error code directly into the chat window. |
| Can't log in or need a password reset | Help Center (self-service) | Try the self-service reset at cmore.se/kundservice first. Only escalate if the automated tool fails. |
| Filing a formal complaint | Phone (ask for a supervisor) | A phone call creates a clearer record and gives you a better shot at escalation than email. |
| Subscription not canceling properly | Phone or live chat | Cancellation issues are common. Confirm cancellation with a reference number or written confirmation before ending the call or chat. |
| Streaming quality or buffering problems | Live chat or in-app support | Start with the Help Center's troubleshooting guide. If that fails, live chat can walk you through device-specific fixes faster than email. |
Additional Helpful Links for C More
All links below have been verified as the correct official destinations for C More support resources.
- Help Center: https://www.cmore.se/kundservice
- Start Live Chat: https://www.cmore.se/kundservice (chat button on page)
- Billing Portal: https://www.cmore.se/kundservice (manage subscription and billing under account settings)
- Report Fraud or Phishing: Contact C More directly via the support form at https://www.cmore.se/kundservice and select the relevant category
- Download the App: Available on the Apple App Store and Google Play Store by searching "C More"
- Cancel Subscription: How to cancel C More
How Pine AI Can Help You Contact C More
Complaints about streaming services failing to process cancellations and continuing to charge subscribers have spiked across consumer review platforms through 2025 and into 2026, and C More is no exception to that pattern.
Pine AI handles the whole thing for you, start to finish.
Step 1: Tell us your issue. Describe what is going wrong with your C More account. We will ask for a few account details to get started. That is it.
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Frequently Asked Questions about C More
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