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Adults & Crafts

How to Cancel an Adults & Crafts Subscription

Cancel an Adults & Crafts monthly or prepaid DIY craft subscription box, turn off auto-renewal for gift subscriptions, request written confirmation, handle prepaid 3-, 6-, or 12-month plans, manage unshipped boxes, and contact support about refunds, missing pieces, or damaged kits.

Last Edited on 03 Dec, 2025
David Jon-Goldstein, Senior Finance and Business Writer
13 min read

Adults & Crafts lets customers manage the monthly DIY craft subscription from the account page or by contacting support. The current Adults & Crafts Crate product page says customers can cancel anytime through an account or by emailing support, and it separately warns that all subscriptions automatically renew by default.

The key detail is whether you have a monthly plan or a prepaid 3-, 6-, or 12-month plan. The product page currently shows a $34 monthly subscription, $99 for 3 months prepaid, $192 for 6 months prepaid, and $372 for 12 months prepaid. Prepaid subscriptions can also include gift timing, auto-renewal instructions, a free kit with some longer prepaid plans, and boxes that have not shipped yet, so get the cancellation and any refund calculation in writing.

Best Adults & Crafts Cancellation Routes

Situation Where to start What to save
Monthly subscription Adults & Crafts account page Cancellation confirmation and next billing date
Prepaid 3-, 6-, or 12-month subscription Account page plus support email Term length, boxes shipped, boxes remaining, support response
Gift subscription Email info@adultsandcrafts.com Recipient details, gift term, auto-renewal status
Need to turn off auto-renewal Email Adults & Crafts Written confirmation that renewal is off
Need a special first box or specific monthly kit Email support before the relevant cutoff Kit request, month, support confirmation
Missing piece or damaged materials Email support with photos Order number, box month, full-kit photo, damaged-item photos
One-time DIY kit order Support email or returns path Order number, product name, return or defect record

Use email when possible. It creates a written record showing when you asked to cancel, pause, skip, turn off renewal, or change a gift subscription.

Step-by-Step: How to Cancel Adults & Crafts

1 Identify the plan

Check whether the subscription is monthly, 3 months prepaid, 6 months prepaid, 12 months prepaid, or a gift subscription.

2 Sign in to the account

Open the Adults & Crafts account page with the email used for the subscription and look for subscription management.

3 Cancel or turn off renewal

Cancel the subscription from the account page if available. For prepaid or gift plans, email Adults & Crafts and ask support to confirm auto-renewal is off.

4 Ask about unshipped boxes

For prepaid plans, ask how many boxes have shipped, how many remain, and whether any refund or credit applies.

5 Save confirmation

Save the account confirmation, support email, next billing date, order number, plan term, and any refund or shipping response.

6 Check the next statement

Review the next card or PayPal statement to confirm no additional subscription renewal posted.

Cancel Through the Adults & Crafts Account

Use this path if you can access the subscription account.

  1. Go to https://www.adultsandcrafts.com/account.
  2. Sign in with the email used for the subscription order.
  3. Open the subscription or account management area.
  4. Choose cancel, pause, or skip depending on what you want.
  5. Confirm the action.
  6. Save the confirmation screen or email.

The product page says customers can skip, cancel, or pause at any time with an account. If the account page does not show the subscription, email support with the order confirmation and plan term.

Cancel by Email

Adults & Crafts lists info@adultsandcrafts.com as the support email and says customers can email to cancel or turn off auto-renewal.

Include:

Detail Why it matters
Account email Locates the subscription
Order number Connects the request to the original purchase
Plan term Monthly, 3-month, 6-month, or 12-month prepaid
Recipient name if a gift Helps support find gift subscriptions
Next billing or renewal date Shows urgency
Requested action Cancel now, turn off auto-renewal, pause, skip, or confirm refund handling

Use a direct subject line such as Cancel Adults & Crafts subscription for [email].

Monthly vs. Prepaid Plans

Adults & Crafts currently lists these subscription options on the Crate product page:

Plan Current product-page price Notes
Monthly $34 Renews monthly
3 months prepaid $99 Product page says prepaid interval renews unless auto-renewal is turned off
6 months prepaid $192 Product page mentions a free kit with 6- or 12-month prepaid subscription
12 months prepaid $372 Product page mentions a free kit with 6- or 12-month prepaid subscription

The product page also lists U.S. subscription shipping at $8.95 per month, Canada at $20 per month, and international shipping at $30 per month. Check your order confirmation because tax, shipping, discounts, and gift timing can change the final charge.

For prepaid cancellations, ask support for a written answer to these questions:

  • "How many boxes have shipped under this prepaid plan?"
  • "How many boxes remain unshipped?"
  • "Will auto-renewal be turned off at the end of the prepaid term?"
  • "Does any refund or credit apply?"
  • "Was a free or promotional kit included with the original prepaid purchase?"
  • "What final date should I expect no further charges?"

Do not assume that canceling a prepaid plan has the same result as canceling a month-to-month plan. Get the answer in writing.

Gift Subscriptions and Auto-Renewal

The Adults & Crafts product page says all subscriptions automatically renew by default, including gift subscriptions. It tells customers to email support if they want to turn off auto-renewal, especially for gift subscriptions.

For a gift subscription, include:

Detail Why it matters
Purchaser email Locates the paid account
Recipient name and shipping address Identifies the gift delivery
Gift term Monthly, 3, 6, or 12 months
Order number Links to the purchase
Desired outcome Turn off renewal, cancel, skip, pause, change first box, or request a gift printout

The product page says customers can email support to request a specific kit by the 15th of the month and that new subscriptions normally ship around the 25th of each month after the first shipment. Use those dates when timing a gift request.

Refunds, Returns, and Kit Problems

Adults & Crafts' refund policy says products can be returned if all components are untouched and in the same condition as shipped. It also says altered or combined materials cannot be returned or refunded unless there is an as-shipped defect with the materials. For defects, Adults & Crafts asks customers to email photos and a description of the issue.

Issue Best request
You only want to stop renewal Ask for cancellation or auto-renewal-off confirmation
You prepaid and have unshipped boxes Ask for a written refund or credit calculation
Kit is untouched and not wanted Ask whether return is available and who pays shipping
Materials are defective as shipped Email photos and request replacement or refund review
Kit is missing pieces Email photos of the full kit and list the missing parts
Shipment is late Ask for tracking and expected ship date

For a billing issue, keep the cancellation record separate from the kit-quality record. That makes it easier to show what support has or has not answered.

Support Contacts

Adults & Crafts currently lists:

Route Contact
Email info@adultsandcrafts.com
Phone or text 720-432-8880
Account page https://www.adultsandcrafts.com/account
Subscription product page https://www.adultsandcrafts.com/products/crate

Phone or text can help clarify account access, but ask for written confirmation by email after any cancellation or refund discussion.

If Adults & Crafts Charges You After Cancellation

Prepare a compact record:

Evidence Why it matters
Cancellation email or account screenshot Shows timing
Order number Identifies the subscription
Plan term Monthly, prepaid, or gift
Renewal date Shows whether the charge was expected
Charge amount Helps distinguish subscription, shipping, tax, or kit order
Support reply Shows whether Adults & Crafts confirmed renewal was off

First reply to Adults & Crafts with the evidence and ask what generated the charge. If the charge still appears to be a credit card billing error after merchant review, the FTC says written billing-error notices generally must reach the card issuer within 60 days after the first bill with the error was sent.

What to Say When You Cancel

Use this script:

"Please cancel my Adults & Crafts subscription and stop future renewal. The account email is [email], the order number is [order number], and the plan is [monthly / 3-month prepaid / 6-month prepaid / 12-month prepaid / gift]. Please confirm the cancellation, final shipment or access status, whether any unshipped boxes remain, whether any refund or credit applies, and that no future auto-renewal will occur."

For a gift subscription, add:

"This was purchased as a gift for [recipient]. Please confirm that auto-renewal is turned off after the current gift term."

Let Pine AI Help Cancel the Subscription

Pine AI can help organize your Adults & Crafts account email, order number, plan term, gift details, next renewal date, cancellation request, prepaid box count, support response, and desired refund or auto-renewal outcome into a clear message.

Help me cancel Adults & Crafts

Frequently Asked Questions

Frequently Asked Questions about Adults & Crafts

How do I cancel Adults & Crafts?icon-hide

Sign in to the Adults & Crafts account page and cancel from subscription management if available. You can also email info@adultsandcrafts.com and ask support to cancel or turn off auto-renewal.

Yes. The current subscription product page says all subscriptions automatically renew by default, including gift subscriptions. Email support if you want renewal turned off.

The product page says customers can skip, cancel, or pause at any time with an account. Save the account confirmation so you know whether billing is paused, skipped, or canceled.

The current subscription product page lists $34 monthly, $99 for 3 months prepaid, $192 for 6 months prepaid, and $372 for 12 months prepaid, before applicable shipping, tax, and discounts.

It depends on the plan and shipment status. For prepaid plans, ask support how many boxes shipped, how many remain, and whether any refund or credit applies. For kits, the refund policy allows returns only when components are untouched unless there is an as-shipped defect.

Email info@adultsandcrafts.com with the order number, box month, a photo of all included components, close-up photos of any damaged part, and a clear replacement or refund-review request.

Adults & Crafts lists 720-432-8880 for phone or text support. Use email for cancellation proof and ask for written confirmation after any phone discussion.

Sources Checked

Source What was checked
Adults & Crafts Crate product page, https://www.adultsandcrafts.com/products/crate Current plan options, prices, account/email cancellation, auto-renewal, gift auto-renewal, shipping timing, kit request timing, support email
Adults & Crafts Contact page, https://www.adultsandcrafts.com/pages/contact Support email, phone/text number, fast-shipping claim
Adults & Crafts FAQ page, https://www.adultsandcrafts.com/pages/faq General shipping and untouched-kit return language
Adults & Crafts Refund Policy, https://www.adultsandcrafts.com/policies/refund-policy Untouched-kit returns, altered-material limitation, as-shipped defect route
Adults & Crafts Terms of Service, https://www.adultsandcrafts.com/policies/terms-of-service Online purchase, order, and return-policy references
FTC credit billing error guidance, https://consumer.ftc.gov/articles/using-credit-cards-and-disputing-charges Card billing-error deadline context

Pine AI is an independent consumer assistance service. We are not affiliated with, endorsed by, or sponsored by Adults & Crafts or any other company mentioned on this site.

David Jon-Goldstein

David Jon-Goldstein

Senior Finance and Business Writer

David Jon-Goldstein leads on all topics finance and business content at Pine AI. Previously a Senior Finance Analyst, with over 15 years of experience in finance, and as a former CFA Charterholder, David specializes in breaking down complex investment vehicles, corporate spending, and SaaS financial models. His analysis, featured in leading finance papers, he has helped individuals and businesses navigate financial agreements and optimize their spending for maximum growth.

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