Cancel Through ARTnews Customer Service
Use this route when the subscription came from the Art in America magazine subscription gateway, ARTnews subscriber support, a renewal notice, or a print label.
- Open the official ARTnews Contact Us page.
- In the Art in America section, use the Customer Service login for subscription inquiries.
- Enter the account information requested by the portal.
- Choose the subscription, payment, renewal, address-change, delivery, or cancellation option.
- Submit the request.
- Save the confirmation page or email.
Official contact details listed by ARTnews:
| Contact |
Current listing |
| Art in America office |
475 Fifth Avenue, New York, NY 10017 |
| Main Art in America phone |
212.398.1690 |
| Subscription service phone |
212.764.6690 |
| Subscription email |
customerservice@artnews.com |
| Editor comments |
aiaeditor@artinamericamag.com |
Use the subscription email or phone for cancellation, billing, renewal, address-change, and delivery issues. The editorial email is not the right route for subscription cancellation.
What If the Portal Cannot Find Your Account?
Magazine subscription records can be tied to a name and mailing address rather than the email you use on ARTnews.com. If the portal cannot find the subscription, try these identifiers:
| Identifier |
Where to find it |
| Account number |
Magazine label, renewal notice, confirmation email |
| Recipient name |
Gift subscription or print label |
| Mailing address |
Exact delivery address used for the order |
| Subscription email |
Confirmation email or online account |
| Charge date and amount |
Card or PayPal statement |
| Seller name |
Receipt or statement descriptor |
If a gift subscription is involved, include both the buyer and recipient details. If a third-party seller billed the subscription, ask the seller to cancel the renewal and confirm whether it has notified the publisher.
App Store or Third-Party Billing
The official Art in America subscription support route is the publisher Customer Service portal, but some readers may have bought access through a device store, a magazine marketplace, or a gift-subscription seller. In that case, the seller may control billing.
| Billing source |
Cancellation path |
| Apple App Store |
Settings, your name, Subscriptions, Art in America if listed, Cancel Subscription |
| Google Play |
Play Store profile, Payments & subscriptions, Subscriptions, Art in America if listed, Cancel |
| BuySub or publisher gateway |
ARTnews Customer Service portal or subscription support phone/email |
| Magazine marketplace |
Seller account or seller support |
| Gift subscription |
Gift order seller or publisher Customer Service |
If Art in America does not appear in Apple or Google subscriptions, the charge likely did not come from that app store. Use the statement descriptor and receipt to locate the seller.
Renewals, Delivery, and Address Changes
The ARTnews Contact Us page routes Art in America subscription inquiries, payments, renewals, and address changes to the same Customer Service path. Handle these before or during cancellation if you still need missing issues or delivery corrections.
| Issue |
Best route |
| Address change |
Customer Service portal or customerservice@artnews.com |
| Missed issue |
Customer Service portal with account number and address |
| Duplicate copies |
Customer Service with both labels or account numbers |
| Renewal notice |
Customer Service with current notice and account number |
| Gift delivery issue |
Customer Service with buyer and recipient details |
| Back issues |
ARTnews back-issues page or seller listed on the order |
| Newsletter only |
Newsletter preference center, not magazine Customer Service |
Newsletter unsubscribe does not cancel a paid magazine subscription. It only stops email newsletters.
Prices and Refunds
Current Art in America pricing depends on the active checkout path, offer, country, print/digital format, gift order, and seller. The public Art in America page points readers to a BuySub order gateway, while other subscription-service pages may show different pricing or no automatic renewal. Check the current checkout and your renewal notice rather than relying on an older article or old receipt.
Refund and cancellation handling can also differ by seller. Use this rule:
| Billing source |
Refund or cancellation owner |
| Publisher/BuySub account |
ARTnews Customer Service |
| Third-party magazine seller |
Seller refund and cancellation policy |
| Apple App Store |
Apple refund and subscription rules |
| Google Play |
Google Play refund and subscription rules |
| Gift subscription |
Gift seller or publisher Customer Service |
When asking for cancellation, ask support to confirm the last issue, whether any refund or credit applies, and whether the subscription is set to renew again.
What to Save
| Proof |
Why it matters |
| Account number |
Helps publisher support locate the record |
| Mailing label |
Shows exact name, address, and account reference |
| Renewal notice |
Shows current rate and renewal date |
| Charge receipt |
Shows seller, amount, and date |
| Cancellation confirmation |
Shows the request was completed |
| Case number or email reply |
Helps with follow-up |
| Last issue or expiration date |
Shows when service should stop |
| App-store receipt |
Shows Apple or Google billing source |
Let Pine AI Help Cancel Art in America