Rocket Lawyer has been simplifying legal docs since 2008, but paying $39.99 monthly feels steep unless you are living a Suits fantasy every week. You could save nearly $480 a year by cancelling. Available on iOS, Android, and desktop, the service often catches heat for billing confusion. Pissed Consumer data highlights over 200 complaints recently, mostly about free trials turning into surprise charges or "poor customer service." Even with decent Trustpilot scores, users frequently flag "incorrect billing amounts" during price hikes. If you are done with the fees, visit Rocket Lawyer to log in, or follow our guide below to cut ties before the next cycle hits.
How to Cancel Rocket Lawyer on Desktop or Laptop
Most users report that the desktop site is the most reliable way to cancel, as the mobile site can be glitchy with pop-ups.
How to Cancel Rocket Lawyer on iPhone (iOS)
If you subscribed via the App Store, you must cancel through Apple. Rocket Lawyer support cannot help you with this one.
How to Cancel Rocket Lawyer on Android
Make sure you are signed into the correct Google account used to purchase the subscription.
Cancel Rocket Lawyer by Phone
If the online buttons are not working (or hiding), you can call them. Dial (877) 881-0947. Their support hours are typically Monday through Friday, 6 am to 6 pm PT. Be prepared for a wait time. Tell the representative clearly that you want to cancel your membership and stop all future billing. Ask for a confirmation email while you are still on the line.
Cancel by Email or Live Chat
You can try emailing support@rocketlawyer.com, but this is the slowest method. For a faster response, use the Live Chat feature on their "Contact Us" page. Type "Cancel Subscription" to get past the bot and reach a human agent. Keep screenshots of the chat transcript just in case they "forget" to process it.
What is Rocket Lawyer Cancellation Policy
Rocket Lawyer operates on a monthly recurring basis. You can cancel at any time, but here is the catch: there are generally no prorated refunds. If you cancel halfway through the month, you keep access until the billing cycle ends, then your account downgrades to a free tier. If you are on a 7-day free trial, you must cancel before the 7th day ends (usually 24 hours before) to avoid that $39.99 hit. Complaints on the BBB often mention trials converting to paid plans instantly, so do not wait until the last minute.
Before You Cancel Rocket Lawyer: What You Should Know
Will I lose my documents?
No. Your account downgrades to a free version. You can still view your documents, but you usually cannot edit, sign, or download new ones without paying again.
Download everything first
Before you hit that cancel button, download all your legal forms as PDFs. Once you are on the free plan, features get locked down tight.
Check for hidden fees
If you incorporated a business through them, check if there are separate recurring fees for "Registered Agent" services. Cancelling the premium membership might not cancel the Registered Agent service automatically.
Having Trouble Cancelling Your Rocket Lawyer Subscription?
Stuck in a loop? It happens.
- Check Third-Party Billing: If you do not see a cancel option on the website, you likely paid via Apple or Google Play. Check your phone settings.
- Switch Browsers: Sometimes ad-blockers hide the cancellation link. Try Chrome Incognito mode.
- Forgot Login: You cannot cancel if you cannot get in. Use the "Forgot Password" link. If that fails, you have to call them.
- Card Block: If they refuse to cancel, contact your bank to stop payment. This is a nuclear option but effective.
Subscription Plans and Pricing (2025)
| Plan Name |
Monthly Cost |
Key Features |
| Premium Membership |
$39.99 / mo |
Unlimited legal documents, attorney Q&A, 30-min consultations, discounts on incorporation. |
| Non-Member |
Pay Per Use |
~$39.99 per document, higher fees for attorney questions. |
| Registered Agent |
~$149.99 / yr |
Separate service for business compliance (often billed separately). |
How Pine AI Can Help You Cancel Your Rocket Lawyer Subscription
