Trying to get in touch with Been Verified can feel like a bit of a runaround, especially when you're dealing with common frustrations like billing disputes or trying to cancel a subscription. It seems like everyone online is a detective these days, especially with shows like 'Love is Blind' making us all want to check the receipts on someone's past. If you've hit a wall, you're not alone. The main ways to reach them are by phone at 1-866-885-6520 or via email. Don't waste time searching in circles, you can find all the official info you need by visiting Been Verified directly on their website.
Different Ways to contact Been Verified
| Contact Method | Details & Availability | Best For |
|---|---|---|
| Phone | 1-866-885-6520 (Daily, 6:00 AM - 11:30 PM EST) | Urgent issues, billing, cancellations |
| Email / Contact Form | [email protected] or Online Form | Non-urgent questions, documentation |
| In-App Support | Available in iOS & Android apps | Account questions on the go |
| Help Center | Self-service articles available 24/7 | Finding quick answers yourself |
Customer Support Channels
📞 Phone Support
Getting a human on the line is often the most direct way to solve a problem, especially with billing. It's a bit of a wait sometimes, but worth it for complex issues.
| Department | Phone Number | Hours (EST) |
|---|---|---|
| General Customer Support | 1-866-885-6520 | Daily, 6:00 AM - 11:30 PM |
📧 Email Support
Been Verified pushes you towards their online contact form, but their direct email is also an option. Just expect a delay.
| Purpose | Email / Form | Notes |
|---|---|---|
| General Inquiries | Contact Form | Preferred method by the company. |
| Direct Email | [email protected] | Response can take 1-3 business days. |
💬 Live Chat or Website Bot
As of early 2024, Been Verified does not offer a prominent live chat feature for general support. Your best bets for real-time help are the phone lines. They do have automated help guides, but they won't connect you to a live agent.
📱 In-App Support
If you're using the app, you can get help directly within it.
- Platforms: iOS and Android.
- How to access:
- Open the Been Verified app.
- Go to the 'Account' or 'Settings' section.
- Look for a 'Help' or 'Contact Us' option.
- This usually opens a contact form or provides the support phone number.
Estimated Response Times from Been Verified
| Method | Expected Wait Time |
|---|---|
| Phone | 5 - 20 minutes |
| Email / Contact Form | 24 - 72 hours |
| In-App Support | 24 - 48 hours |
Tips to Reach Support Faster from Been Verified
- Call during off-peak hours. Try calling right when they open at 6 AM EST or later in the evening to avoid the midday rush.
- Use keywords. When you call, clearly state your reason (e.g., 'billing inquiry' or 'cancel subscription') to get routed correctly.
- Don't bother with social media. Their social media accounts are for marketing, not customer support. You won't get a real response there.
- Have your info ready. This is the biggest time-saver. See the next section for what you'll need.
Before You Call: What to Have Ready
Don't waste your time on hold just to realize you don't have what you need. Before you even dial, get these things ready. Trust me, they will ask for them.
- The full name and email address you used to sign up.
- The last four digits of the credit card on file for verification.
- The date and amount of the charge you're questioning, if it's a billing issue.
- A clear, one-sentence summary of your problem. No need for a long story, just get straight to the point.
Where to Quickly Solve Problems with Been Verified
| If Your Problem Is... | The Best Contact Method Is... | Pro Tip |
|---|---|---|
| A Billing Error | Phone Support (1-866-885-6520) | Phone agents have the most power to issue immediate credits or refunds. Be polite but firm. |
| Canceling Your Subscription | Phone Support or Online Account | Calling is the most reliable way to confirm cancellation. If you do it online, take a screenshot of the confirmation page. |
| A Technical Glitch in the App | In-App Support Form | This ensures your request includes device details and app version, which helps the tech team. |
| Removing Your Information | Opt-Out Page (Self-Service) | This is a completely separate process. Contacting customer support won't help, you have to use their specific opt-out portal. |
Additional Helpful Links for Been Verified
How Pine AI Can Help You Save Time Contacting Been Verified
Tired of waiting on hold or navigating confusing websites? Let Pine AI handle it. We can cancel your Been Verified subscription quickly and securely. No more phone calls or searching for hidden buttons. Pine AI manages the entire process for you, saving you time and preventing future unwanted charges. Connect your account and let us take care of the rest.
Frequently Asked Questions about Been Verified
What's the fastest way to contact Been Verified?
How do I file a complaint about Been Verified?
Where can I find my account detail number for Been Verified?
How long does it take for Been Verified to get back to me?
What's the quickest way to cancel a subscription with Been Verified?
How do I raise a complaint to Been Verified?
Can I remove my own information from Been Verified?
David Jon-Goldstein
Senior Finance and Business Writer
David Jon-Goldstein leads on all topics finance and business content at Pine AI. Previously a Senior Finance Analyst, with over 15 years of experience in finance, and as a former CFA Charterholder, David specializes in breaking down complex investment vehicles, corporate spending, and SaaS financial models. His analysis, featured in leading finance papers, he has helped individuals and businesses navigate financial agreements and optimize their spending for maximum growth.
