Trying to get in touch with DailyLook can feel like a bit of a runaround, especially when you're dealing with common frustrations like surprise styling fees or trying to process a return, which people mention a lot on the Better Business Bureau site. Whether you're trying to nail that "quiet luxury" look you saw on Succession or just have a simple question, getting help shouldn't be a hassle. Your main ways to contact them are through email and their social media profiles, since a public phone number is hard to find. You can always start by checking their official site at Visit DailyLook for FAQs and account info before you dive into sending messages.
Different Ways to contact DailyLook
| Contact Method | Details & Availability | Best For |
|---|---|---|
| Email / Contact Form | [email protected] or via website form | Non-urgent inquiries, order issues, billing questions |
| Social Media | Instagram, Facebook | Quick, general questions, brand engagement |
| Help Center | Self-service via DailyLook website | Finding answers to common questions yourself |
Customer Support Channels
Getting in touch with DailyLook is a bit different from other companies. They primarily rely on email, so you won't find a call center number to dial.
📞 Phone Support
DailyLook does not offer customer support over the phone. Any numbers you might find online are likely outdated or not for their customer service department. It's a bit of a bummer, but email is the official channel.
📧 Email Support
This is your main way to get help. Be prepared to be very clear in your first message to avoid a lot of back-and-forth.
| Purpose | Notes | |
|---|---|---|
| General Support | [email protected] | This is the main address for all issues. Response times are typically 1-3 business days. |
| Website Form | Contact Us Page | Essentially sends an email to the same support team. |
💬 Live Chat or Website Bot
Currently, DailyLook does not have a live chat feature on their website. Your best bet for written communication is their email or contact form.
📱 In-App Support
DailyLook operates as a website-based service and does not have a dedicated mobile app for iOS or Android. All support must be initiated through their website.
Estimated Response Times from DailyLook
| Method | Expected Wait Time |
|---|---|
| Email / Contact Form | 1-3 business days |
| Social Media | 24-48 hours |
| Phone | Not Available |
| Live Chat | Not Available |
Tips to Reach Support Faster from DailyLook
- Be Extremely Detailed: In your first email, include your name, account email, order number, and a very clear description of your problem. The more info they have, the less they have to ask you for later.
- Use a Clear Subject Line: Instead of "Help," try something like "Question About Order #DL12345" or "Billing Error on May 20th."
- Try Social Media for Simple Questions: For a quick question that doesn't involve personal account details, sending a DM on Instagram might get a faster, though less detailed, response.
- Check the FAQ First: Seriously. Their help center has answers to the most common questions about shipping, returns, and styling fees. You might solve your own problem in two minutes.
Before You Call: What to Have Ready
Okay, so you can't call, but the same logic applies to emailing. Don't waste your own time. Before you start typing that email, get your ducks in a row.
- The email you signed up with. They can't find your account without it.
- Your most recent order number. If your issue is about a specific box, this is non-negotiable.
- A screenshot of the problem. If it's a billing error or a website glitch, a picture is worth a thousand words and can prevent a lot of confusion.
- The name of the item(s) in question. If you're asking about a return or a specific piece of clothing, have the name ready.
Where to Quickly Solve Problems with DailyLook
| If Your Problem Is... | The Best Contact Method Is... | Pro Tip |
|---|---|---|
| A Billing Error | Email ([email protected]) | Include the date and amount of the charge in your subject line. Be polite but firm. |
| An Issue with an Item | Email ([email protected]) | Attach photos if the item is damaged or not what you expected. This speeds things up immensely. |
| Updating Your Style Profile | Self-Service (Your Account) | This is way faster than asking them to do it. Just log in and edit your preferences directly. |
| Tracking Your Order | Self-Service (Your Account) | Your shipping confirmation email and your online account will have the most up-to-date tracking info. |
Additional Helpful Links for DailyLook
How Pine AI Can Help You Save Time Contacting DailyLook
Tired of waiting for emails or navigating confusing account settings? Let Pine AI handle it. We can help manage or cancel your DailyLook subscription quickly and without the hassle. Our service is designed to save you time and frustration, ensuring your subscriptions are handled securely and efficiently. Stop worrying about unwanted charges and let Pine AI take care of it for you.
Frequently Asked Questions about DailyLook
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David Jon-Goldstein
Senior Finance and Business Writer
David Jon-Goldstein leads on all topics finance and business content at Pine AI. Previously a Senior Finance Analyst, with over 15 years of experience in finance, and as a former CFA Charterholder, David specializes in breaking down complex investment vehicles, corporate spending, and SaaS financial models. His analysis, featured in leading finance papers, he has helped individuals and businesses navigate financial agreements and optimize their spending for maximum growth.
