Trying to get in touch with ClickFreeScore can feel a bit like navigating the multiverse, especially when you're just trying to handle common issues like billing disputes or figuring out how to cancel a subscription. Many users on sites like the Better Business Bureau report frustrations with these exact problems. So, how do you actually reach a human? Your main options are their phone number and support email. Don't waste time searching forever, you can find their official site by visiting ClickFreeScore at https://www.clickfreescore.com. This guide will break down the best ways to contact them so you can get your issue sorted and move on with your life.
How to Contact ClickFreeScore
Different Ways to contact ClickFreeScore
| Contact Method | Details & Availability | Best for... |
|---|---|---|
| Phone | 800-599-7952. Mon-Fri 9am-9pm EST, Sat-Sun 9am-6pm EST. | Urgent issues, canceling your subscription, and billing disputes. |
| support@clickfreescore.com | Non-urgent questions, creating a paper trail for your complaint. | |
| Website | Contact form on their site. | General inquiries when you don't need an immediate response. |
Customer Support Channels
a. 📞 Phone Support
Getting someone on the phone is often the most direct way to handle problems, especially complex ones.
| Department | Phone Number | Hours (Timezone) |
|---|---|---|
| Main Customer Support | 800-599-7952 | Mon-Fri 9am-9pm, Sat-Sun 9am-6pm (EST) |
| Billing Inquiries | 800-599-7952 | Mon-Fri 9am-9pm, Sat-Sun 9am-6pm (EST) |
b. 📧 Email Support
If you're not in a hurry and want a written record of your conversation, email is a solid choice.
| Purpose | Notes | |
|---|---|---|
| General Support | support@clickfreescore.com | Average response time is typically 1-2 business days. |
| Formal Complaints | support@clickfreescore.com | Use a clear subject line like "Formal Complaint Regarding Billing." |
c. 💬 Live Chat or Website Bot
As of late 2023, ClickFreeScore does not appear to offer a live chat feature on its website. Your primary digital contact method besides email is their standard contact form, which functions like sending an email.
d. 📱 In-App Support
ClickFreeScore does not currently have a dedicated mobile app for iOS or Android, so there is no in-app support channel available.
⏱️ Estimated Response Times from ClickFreeScore
| Method | Expected Wait Time |
|---|---|
| Phone | 5-25 minutes (can be longer during peak hours) |
| 24-48 business hours | |
| Chat | Not Available |
| App | Not Available |
🔍 Tips to Reach Support Faster from ClickFreeScore
- Call during off-peak hours. Try calling right when they open or during mid-week mornings (Tuesday-Thursday) to avoid the longest waits.
- Have your details ready. Don't get caught searching for information while you're on the phone.
- Be persistent. If you don't get a resolution on the first try, it's okay to call back or follow up with an email.
Before You Call: What to Have Ready
Seriously, don't waste your own time. Before you even dial the number, make sure you have your information ready to go. Trust me, the agent will ask for it immediately.
- The email address you signed up with.
- Your full name and the address on file.
- Your most recent bill or the date and amount of the charge you're questioning.
Where to Quickly Solve Problems with ClickFreeScore
Here's a quick cheat sheet based on what other users have said online. Don't waste time with email if you need to cancel right now.
| If Your Problem Is... | The Best Contact Method Is... | Pro Tip |
|---|---|---|
| Canceling Your Subscription | Phone Support (800-599-7952) | This is the most common complaint. Calling is the most reliable way to ensure it's actually canceled. Ask for a confirmation number. |
| A Billing Error or Unknown Charge | Phone Support (800-599-7952) | Phone agents have the ability to review charges and process refunds directly. Email can take too long. |
| Understanding Your Credit Report | Email Support | This is a less urgent issue, so you can send a detailed question via email and wait for a thorough response. |
| Filing a Formal Complaint | Phone Support (Ask for a Supervisor) | A phone call creates a clearer record of your issue and gives you a better shot at escalating it beyond the first-line support agent. |
Additional Helpful Links for ClickFreeScore
For additional resources, you can check out the following links directly on their site:
Frequently Asked Questions about ClickFreeScore Customer Service
What's the fastest way to contact ClickFreeScore?
How do I file a complaint about ClickFreeScore?
Where can I find my account detail number for ClickFreeScore?
How long does it take for ClickFreeScore to get back to me?
What's the quickest way to cancel a subscription with ClickFreeScore?
How do I raise a complaint to ClickFreeScore?
Why am I still being charged after I canceled?
Olivia Harper
Content Manager
Olivia Harper, a Content Manager with nine years of experience, creates user-focused guides on subscription services. Featured in Digital Consumer Reports, her work simplifies subscription terms and cancellations.
