Claim Compensation from CheckPeople | Get Reimbursed 2025

Getting your ducks in a row before you contact CheckPeople can make the difference between a quick refund and a massive headache. Here’s what to prepare:

• Gather Your Documents: Find your account number, subscription start date, and the exact dates of the charges you're disputing. Take clear screenshots of your bank or credit card statements.
• Document the Issue: Write down a simple, chronological timeline of what happened. Was it a billing error? A service you couldn't access? Be specific. For example: "Signed up for a 5-day trial on May 1st. Cancelled on May 4th. Was still charged $27.88 on May 6th."
• Find Proof of Cancellation: This is critical. If you tried to cancel, find the confirmation email or a screenshot of the cancellation page. If you never received one, make a note of that, as it's part of your case.
• Define Your Goal: Know exactly what you want before you call or email. A full refund for the last charge? A refund for the last three months? Be clear, firm, and realistic.
• Check Their Terms of Service: Annoying, I know. But a quick search of their ToS for their refund or cancellation policy can give you an advantage. Quoting their own rules back to them is surprisingly effective.

In the US, your rights regarding data broker services like CheckPeople are primarily governed by state consumer protection laws and the company's own Terms of Service. It's important to note that CheckPeople states it is not a Consumer Reporting Agency (CRA) under the Fair Credit Reporting Act (FCRA), so the specific protections of that law do not apply.

You are generally eligible for compensation or a refund if:

• There was a clear billing error: You were overcharged, charged after a confirmed cancellation, or billed for a trial you ended on time.
• The service was not provided: You paid for a report or subscription but could not access the information due to technical issues on their end.
• The terms were deceptive: The subscription or trial terms were presented in a misleading way, causing you to incur charges you didn't anticipate.

Compensation is almost always a refund of the disputed charges. It's very rare to get additional compensation for damages unless you escalate the issue to small claims court. The Federal Trade Commission (FTC) is the main federal regulator that oversees unfair or deceptive business practices.

Subject: Urgent Compensation Request - Incorrect Billing - Account #[Your Account Number]

Dear CheckPeople Support Team,

I am writing to request an immediate refund for incorrect charges on my account, #[Your Account Number].

On [Date], my account was charged $[Amount]. This charge is invalid because I [Reason for dispute - e.g., cancelled my subscription on [Date], was charged after my trial period ended, did not authorize this renewal].

I have attached a screenshot of my bank statement showing this unauthorized charge, along with my cancellation confirmation [if you have it].

As you can see from my documentation, this charge is a mistake. Given the high volume of similar billing complaints filed against your company with the BBB and on Trustpilot, I trust you will want to resolve this matter swiftly.

I request a full refund of $[Amount] to be processed back to my original payment method within 7 business days.

If I do not receive confirmation of my refund by [Date, 7 business days from now], I will proceed with a chargeback through my credit card provider and will file formal complaints with the Better Business Bureau and my state's Attorney General.

I look forward to your prompt resolution.

Sincerely,

[Your Full Name] [Your Email Address Associated with the Account] [Your Phone Number]

If CheckPeople's customer service denies your request or simply ignores you, don't give up. You have several powerful options to escalate your claim:

1. Initiate a Bank Chargeback: This is your strongest move. If you paid with a credit card, call the number on the back of your card and dispute the charge. Explain that you were billed incorrectly or for a service you cancelled. Provide the evidence you gathered. The bank will investigate, and they often side with the consumer in clear-cut cases.
2. File a Complaint with the Better Business Bureau (BBB): While not a government entity, filing a complaint with the BBB creates a public record of your dispute. Companies sometimes respond to these to manage their public image, though CheckPeople's 'F' rating suggests they may not be very responsive.
3. Contact Your State's Attorney General: Your state's Attorney General is responsible for enforcing consumer protection laws. Filing a complaint adds to a potential pattern of evidence against a company's deceptive practices.
4. Consider Small Claims Court: For larger amounts or as a matter of principle, small claims court is an option. It's designed to be used without a lawyer, but it requires time and filing fees. Use this as a last resort.

Tired of trying to navigate CheckPeople's confusing website just to stop a recurring charge? Sound familiar? Dealing with services that make cancellation a nightmare is exactly why Pine AI exists. We handle the entire process for you, so you don't have to waste another minute on hold or searching for a hidden 'unsubscribe' link.

Our AI-powered system knows the quickest path to cancel subscriptions like CheckPeople and has a 93% success rate in negotiating refunds for recent, unwanted charges. No more back-and-forth emails. No more wondering if the cancellation actually went through. We manage the communication, provide you with proof, and help you get your money back. It's not just about saving money; it's about saving your sanity from frustrating company policies. Let us take care of the headache so you can move on. It's that simple.

The information on this page is for informational purposes only and does not constitute legal advice. Pine AI is not a law firm.