Healthy Surprise has been shipping paleo and vegan snack boxes since 2011. With plans ranging from $42 to $64 monthly, that bill hits harder than the current price of eggs. You could save up to $768 annually by cancelling. Visit Healthy Surprise. Amidst the viral "loud budgeting" trend, cutting a snack box is an easy win. Trustpilot reviews often highlight frustration with "shipping delays," while Pissed Consumer data notes recurring complaints about "difficulty cancelling" in the last three years. Maybe you just wanted to try it once. It happens.
How to Cancel Healthy Surprise on Desktop
Most users manage their Healthy Surprise account directly through the website. It is usually the fastest way to get it done.
Cancel by Email or Live Chat
If the website is glitching or the buttons are missing (which happens more than it should), you can email their support team directly.
- Email: support@healthysurprise.com
- What to say: Include your full name, order number, and a clear statement that you want to cancel immediately.
They typically respond within 24 to 48 hours. Keep an eye on your spam folder just in case.
What is Healthy Surprise Cancellation Policy
Healthy Surprise operates on a renewal schedule that can be tricky. You must cancel before your renewal date to avoid being charged for the next box. They generally do not offer refunds once an order has processed. Period. If you cancel after the charge goes through, you will still receive that one last box. Pissed Consumer reviews mention that getting a refund after the fact is nearly impossible, so timing is everything here.
Before You Cancel Healthy Surprise: What You Should Know
Consider these points before you cut the cord:
- Skip Instead: You can often skip a month if you just have too many snacks right now.
- Gift Subscriptions: If you bought a prepaid gift subscription, it usually expires on its own after the term ends.
- Data: Cancelling the subscription does not delete your account data. You have to request that separately.
Having Trouble Cancelling Your Healthy Surprise Subscription?
Stuck in a loop? Try these fixes:
- Check Third Parties: Did you sign up via Cratejoy or another marketplace? You might need to cancel there instead.
- Desktop vs Mobile: The mobile site can be finicky. Try logging in from a laptop or desktop computer.
- Forgot Password: Use the "Forgot Password" link. If the email never arrives, check your spam or contact support immediately.
Subscription Plans and Pricing (2025)
| Plan Name |
Monthly Cost |
Details |
| Classic Box |
~$42.49 |
15 full-size snacks |
| Big Box |
~$63.74 |
21 full-size snacks |
| Paleo Box |
~$63.74 |
Grain-free, high protein |
Prices are approximate and subject to change based on shipping and taxes.
How Pine AI Can Help You Cancel Your Healthy Surprise Subscription
