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AdaptHealth

How to Contact AdaptHealth: Billing, Supplies & Patient Support

Find official AdaptHealth contacts for billing, CPAP, diabetes supplies and service concerns, plus patient portal and local office links.

Last Edited on 11 Sep, 2026
Olivia Harper, Senior Content Manager
6 min read

For AdaptHealth billing questions, start with the phone number or email address on your statement. The official Bill Pay page also lists 855-389-4043 for billing assistance. For other requests, use AdaptHealth's Contact Us form or choose the service team below.

Official sources checked September 12, 2026. This is an independent Pine AI guide, not an AdaptHealth customer service page.

AdaptHealth contact options by service

AdaptHealth's Contact Us and Bill Pay pages list different Patient Financial Services numbers. Both are shown above with their sources; for an existing account, follow the contact information on your statement first. These numbers are not presented as interchangeable lines for every service.

Billing and online account access

Open AdaptHealth's Bill Pay page for payment access and billing FAQs. Its guidance directs patients to the phone number or email on their statement, or their local service center.

Past invoices are available through the HME bill pay portal and the bill pay feature in myAPP. If you cannot access either, the Bill Pay FAQ directs you to 855-389-4043. The same page lists that number for discussing payment plans; contact the team about your circumstances.

You can also reach the patient portal through the official Contact Us page. Use the provider's own links for account access.

CPAP and sleep support

The Contact Sleep Team page separates supply and general questions from Sleep Advisor support:

  • For supplies or general sleep questions, call 877-831-2871.
  • To speak with a Sleep Advisor, call 877-224-1067.
  • Email the sleep team at cpap@adapthealth.com, or use its online form.

The form asks for your state and whether you received your machine within the last 90 days. AdaptHealth's website also provides an Order PAP resupply link in its Sleep Therapy navigation. Use that official entry point when looking for online PAP replenishment.

Diabetes supplies and order support

For diabetes orders, insurance, prescriptions or supply questions, the AdaptHealth Diabetes contact page lists 800-423-0896. It publishes phone hours of Monday–Friday, 8:00 a.m.–8:00 p.m. EST, with Saturday and Sunday closed. These hours apply to this diabetes contact, not every AdaptHealth team.

The Diabetes Supplies page describes ordering and tracking supplies through myAPP, as well as ordering by phone, text and an agent. It also describes live chat for diabetes order questions, monitored from 8:00 a.m.–8:00 p.m. EST. Follow the official page's chat instructions and check availability there.

Sending a request or finding a local office

Use the Contact Us form to select the subject of your request and provide your contact details, state, preferred reply method and message.

To find a service location, use AdaptHealth's official Locations page. For account-specific billing help, use the service contact listed on your statement.

Reporting a service concern

AdaptHealth's Corporate Compliance page says patients and their authorized representatives can raise concerns about the company's services. It provides these Resolutions Team contacts:

  • Phone: 844-415-6016
  • Email: resolutions@adapthealth.com

Use this channel to report a service concern. For an invoice copy, payment plan or routine supply order, use the corresponding team above.

Official sources and verification

This guide was researched from the following provider-owned pages on September 12, 2026:

Verification covered public website information. Phone lines, signed-in accounts and response times were not tested. Check the linked official pages for changes before contacting a team.

Pine AI is an independent consumer assistance service. We are not affiliated with, endorsed by, or sponsored by AdaptHealth or any other company mentioned on this site.

Olivia Harper

Olivia Harper

Senior Content Manager

Olivia Harper leads the Content at Pine AI, where she leads the creation of practical, user-first guides on navigating and cancelling subscription services. With more than a decade of experience in consumer advocacy and digital content strategy, Olivia specialises in simplifying complex service terms so readers can make informed financial decisions. Her work has been featured in Digital Consumer Reports and other leading consumer platforms, has helped thousands of users save money, avoid hidden fees, and regain control over recurring charges.

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