The most reliable way to cancel your Primal Harvest subscription is through their website on a computer. Follow these steps to get it done.
How to Cancel Primal Harvest on Desktop or Laptop
1 Visit the Primal Harvest Website
Open your preferred web browser and navigate to the official Primal Harvest website. The login option is usually in the top-right corner of the homepage.
2 Log In to Your Account
Click the account icon and enter the email address and password you used when you first subscribed. If you've forgotten your password, use the 'Forgot Password?' link to reset it.
3 Find the Subscription Management Page
Once logged in, look for a section named 'My Account' or 'Account Details'. Inside this area, you should find a button or link that says 'Manage Subscriptions'. It can sometimes be a little hidden, so take a moment to look carefully.
4 Select the Subscription to Cancel
You'll see a list of your active product subscriptions. Find the specific product you want to stop receiving and click on it to view the details.
5 Proceed with Cancellation
Scroll to the bottom of the subscription details page. You should see an option to 'Cancel Subscription'. The system might offer you a discount or the option to pause instead. If you're sure you want to cancel, proceed with the cancellation.
6 Confirm Your Cancellation
Follow the final prompts to confirm that you want to end your subscription. Make sure you receive a confirmation message on the screen and check your email for a cancellation confirmation to keep for your records. If you don't get one, it might not have gone through.
How to Cancel Primal Harvest on iPhone (iOS)
You can't cancel through your iPhone's 'Subscriptions' setting. You'll need to use a web browser like Safari.
1 Open Your Web Browser
Primal Harvest manages subscriptions through their website, not the Apple App Store. Open Safari or another browser on your iPhone.
2 Navigate to the Primal Harvest Website
Type primalharvest.com into the address bar and go to their site. Tap the account icon, which is typically at the top of the page.
3 Log In to Your Account
Enter your account credentials (email and password) to log in. This is the same login you use on a desktop.
4 Go to 'Manage Subscriptions'
In your account dashboard, find and tap the 'Manage Subscriptions' link. This will take you to the portal where your active subscriptions are listed.
5 Select and Cancel Your Subscription
Tap on the subscription you wish to end. Scroll down and find the 'Cancel Subscription' option. Follow the on-screen instructions to finalize the cancellation and wait for a confirmation email.
How to Cancel Primal Harvest on Android
Just like with an iPhone, you'll need to use your phone's web browser to cancel, not the Google Play app.
1 Open Your Web Browser
Primal Harvest subscriptions are not managed through the Google Play Store. You must use a web browser like Chrome on your Android device.
2 Go to the Primal Harvest Website
Navigate to primalharvest.com. Use the menu or account icon to find the login page.
3 Sign In to Your Account
Use your email and password to access your account dashboard.
4 Locate Your Subscriptions
Once you're in, tap on the link for 'Manage Subscriptions' to see all your recurring orders.
5 Cancel the Active Subscription
Select the product subscription you want to stop. Look for the 'Cancel Subscription' button, which is usually at the bottom of the page, and follow the steps to confirm. Always double-check for a confirmation email.
Cancel Primal Harvest by Phone or Email
If the website is giving you trouble or you'd rather deal with a person, you can contact their support team directly.
- Phone Support: Call them at 1-213-204-2433. Have your account information or a recent order number ready to speed things up. Be prepared for a potential hold time, as many users report.
- Email Support: Send an email to [email protected]. Clearly state your full name, the email associated with your account, and your request to cancel all future shipments. Email cancellations can take 1-2 business days to process, so do this well before your next billing date.
Before You Cancel: What You Should Know
- Refund Policy: Primal Harvest has a 90-day money-back guarantee on your first purchase of a product. However, canceling a subscription after this period does not automatically refund you for the most recent charge if the item has already shipped.
- Pause Instead of Canceling: If you just need a break or have too much product, you can pause your subscription or skip a shipment through your account portal. This lets you keep your subscription discount for later.
- Data Retention: Canceling your subscription does not delete your account. Your personal information and order history will remain in their system unless you specifically request data deletion.
Having Trouble Cancelling Your Primal Harvest Subscription?
It can be frustrating when a cancellation doesn't go smoothly. Here are a few things to try:
- Try a Different Device: If you're failing on mobile, try a desktop computer. Sometimes website portals are not optimized for mobile browsers and can glitch out.
- Clear Your Browser Cache: Old data stored in your browser can sometimes cause issues. Clear your cache and cookies, or try using an incognito/private browsing window to log in and cancel.
- Check Your Login Info: Make sure you are using the correct email address. Some people accidentally create multiple accounts with different emails.
- Contact Support Directly: If the self-service portal is not working after a couple of tries, just call or email them. It's often the fastest way to resolve a technical issue. Don't waste too much time fighting with a broken webpage.
Subscription Plans and Pricing (2025)
| Product | One-Time Purchase Price | Subscription Price (per bottle) | Details |
|---|---|---|---|
| Primal Greens | $59.95 | $49.95 | Daily superfood blend. Subscription saves 17%. |
| Primal Flex | $59.95 | $49.95 | Joint support formula. Subscription saves 17%. |
| Primal Gut Restore | $59.95 | $49.95 | Probiotic and postbiotic blend. Subscription saves 17%. |
| Primal Omega-3 | $49.95 | $39.95 | Fish oil supplement. Subscription saves 20%. |
| Primal Collagen | $49.95 | $39.95 | Grass-fed collagen peptides. Subscription saves 20%. |
Prices are subject to change and reflect costs as of early 2025. Subscribing offers savings and free shipping.
How Pine AI Can Help You Cancel Your Primal Harvest Subscription
Tired of navigating confusing account pages and waiting on hold? Pine AI cancels your Primal Harvest subscription for you. It's fast, secure, and completely stress-free. Let us handle the hassle so you can save time and avoid any more unwanted charges. Get started in just a few clicks.
Frequently Asked Questions about Primal Harvest
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Chloe Anne-Bennett
Streaming & Entertainment Editor
Chloe Anne-Bennett is the Streaming & Entertainment Editor at Pine AI. Chloe is a leading voice on the business of streaming, entertainment and the evolving landscape of digital media. Before contributing to Pine AI, Chloe was an entertainment correspondent for a major news outlet, where she reported on everything from box office trends to the impact of streaming services on traditional media. At Pine AI, Chloe leverages her deep industry knowledge to provide our readers with insightful analysis of the latest trends, helping them make sense of their subscriptions and where to hit the sweet spots in how to handle customer service reps.
