If you signed up for BetterMe through the App Store, your subscription is managed by Apple. You'll need to cancel it through your iPhone or iPad settings, not the BetterMe app itself.
How to Cancel BetterMe on iPhone (iOS)
1 Open Your iPhone Settings
Find and tap the gray Settings app icon on your home screen. It's the one with the gears.
2 Tap Your Apple ID
Your name and profile picture are at the very top of the Settings menu. Tap on it to access your Apple ID, iCloud, and other settings.
3 Go to Subscriptions
On the Apple ID screen, tap on Subscriptions. You'll see a list of all your active and expired subscriptions tied to your Apple account. It can be a surprisingly long list.
4 Find and Select BetterMe
Scroll through the list until you find the BetterMe subscription. Tap on it to open the details page.
5 Cancel the Subscription
At the bottom of the page, you'll see a red Cancel Subscription button. Tap it and then confirm your choice. Your subscription will remain active until the end of the current billing period.
How to Cancel BetterMe on Android
For Android users, your BetterMe subscription is handled directly through the Google Play Store. The process is pretty straightforward, but the menus can be a bit hidden.
1 Open the Google Play Store
Launch the Google Play Store app on your Android device. This is where all your app subscriptions are managed.
2 Access Your Profile
Tap on your profile icon or initial in the top-right corner of the screen. This opens the main menu for your Google Play account.
3 Navigate to Payments & Subscriptions
From the menu, select Payments & subscriptions. Then, on the next screen, tap Subscriptions.
4 Locate Your BetterMe Subscription
You'll see a list of all your active subscriptions. Find BetterMe in this list and tap on it to manage it.
5 Cancel Your Subscription
At the bottom of the screen, tap the Cancel subscription button. Google Play will ask for a reason, which you can choose to answer or skip. Follow the prompts to confirm the cancellation.
How to Cancel BetterMe on Desktop or Laptop
Did you sign up on your computer? If so, you have to cancel it there too. App store cancellations won't work for web-based subscriptions.
1 Go to the BetterMe Website
Open your web browser and navigate to the official BetterMe website. This method only works if you subscribed directly on their site, not through an app store.
2 Log In to Your Account
Click the Log In button and enter the credentials you used when you first signed up. If you forgot your password, now is the time to reset it.
3 Find Your Account Settings
Once logged in, look for your profile icon or a menu option that says Profile, Settings, or My Account. It's usually in the top-right corner.
4 Manage Your Subscription
Within your account settings, find a section called Manage Subscription or Subscription Details. This is where your plan information is stored. Honestly, finding this took me a minute longer than it should have.
5 Proceed with Cancellation
Click the option to Cancel Subscription. The site may present you with a special offer to try and keep you. Decline the offer and confirm that you want to end your membership.
Cancel by Email
If you're struggling with the online methods, you can try emailing BetterMe's support team directly. It's not the fastest way, but it's an option.
- Email Address:
[email protected] - What to Include: Make sure to provide the email address associated with your BetterMe account, your full name, and a clear statement that you wish to cancel your subscription. Mentioning your last charge date can also help them find your account faster.
Before You Cancel: What You Should Know
Before you hit that cancel button, here are a couple of things to keep in mind:
- No Refunds for Partial Periods: BetterMe's policy, like many subscription services, does not offer refunds if you cancel partway through a billing cycle. You paid for the period, so you get to use it until it expires.
- Keep Your Access: After you cancel, you can still use all the premium features until your current subscription period ends. So, there's no need to wait until the last day.
- Data and Progress: Your account and progress will likely remain saved for a while if you decide to resubscribe later. However, policies can change, so don't count on it being there forever.
Having Trouble Cancelling Your BetterMe Subscription?
It can be frustrating when the cancel button seems to be hiding. If you're stuck, try these steps:
- Check Where You Subscribed: This is the most common issue. If you subscribed on your iPhone, you must cancel through Apple. If you used the website, you must cancel on the website. They don't talk to each other.
- Try a Different Device: Sometimes the mobile app or website has a glitch. Try logging in on a desktop computer instead of your phone. Weirdly, this often solves the problem.
- Clear Your Browser Cache: Old data stored in your browser can cause issues. Clear your cache and cookies or try using an incognito/private browsing window to log in and cancel.
- Contact Support Directly: When all else fails, it's time to contact customer support. Email them at
[email protected]and ask for a manual cancellation. Be persistent if you don't get a response right away.
Subscription Plans and Pricing (2025)
| Plan Name | Estimated Price (USD) | Details |
|---|---|---|
| BetterMe: Health Coaching (Weekly) | ~$9.99 / week | Personalized workout and nutrition plans, chat with coaches, water tracker, calorie counter. Billed weekly. |
| BetterMe: Health Coaching (3-Month) | ~$29.99 / 3 months | Same features as the weekly plan but with a discount for a longer commitment. Billed every 3 months. |
| BetterMe: Mental Health (Annual) | ~$59.99 / year | Access to meditation, breathing exercises, and mental well-being courses. Often bundled or offered as an add-on. |
| Promotional Lifetime Access | ~$99.99 (One-time) | Occasionally offered as a special promotion. Provides lifetime access to all features for a single payment. |
How Pine AI Can Help You Cancel Your BetterMe Subscription
Tired of navigating confusing menus and dealing with retention offers? Let Pine AI handle it. We can cancel your BetterMe subscription for you, quickly and securely. Just connect your account, and we'll take care of the rest, saving you time and preventing any future unwanted charges. It's that simple.
Frequently Asked Questions about BetterMe
Can I unsubscribe from BetterMe anytime?
Can I get a refund from BetterMe if I forgot to cancel?
How do I know my BetterMe subscription is cancelled?
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How does Pine AI work with BetterMe to cancel my subscription?
Chloe Anne-Bennett
Streaming & Entertainment Editor
Chloe Anne-Bennett is the Streaming & Entertainment Editor at Pine AI. Chloe is a leading voice on the business of streaming, entertainment and the evolving landscape of digital media. Before contributing to Pine AI, Chloe was an entertainment correspondent for a major news outlet, where she reported on everything from box office trends to the impact of streaming services on traditional media. At Pine AI, Chloe leverages her deep industry knowledge to provide our readers with insightful analysis of the latest trends, helping them make sense of their subscriptions and where to hit the sweet spots in how to handle customer service reps.
