If you signed up for Been Verified through the Apple App Store, your subscription is managed by Apple. You must cancel it through your iPhone or iPad settings, not the Been Verified website.
How to Cancel Been Verified on iPhone (iOS)
1 Open Your iPhone Settings
Find and tap the gray Settings icon on your home screen.
2 Tap Your Apple ID
Your name and profile picture are at the very top of the Settings menu. Tap on it to access your Apple ID, iCloud, and subscription settings.
3 Select Subscriptions
On the Apple ID screen, tap on the Subscriptions option. This will show you all active and expired subscriptions linked to your Apple account.
4 Find and Cancel Been Verified
Scroll through the list to find Been Verified. Tap on it, then select Cancel Subscription. You'll need to confirm your choice. If you don't see it here, you likely subscribed directly on their website.
How to Cancel Been Verified on Android
For subscriptions started via the Google Play Store, you need to manage the cancellation directly through your Google account. You can't cancel it from the Been Verified site.
1 Open the Google Play Store
Launch the Google Play Store app on your Android device.
2 Access Your Profile
Tap on your profile icon or initial in the top-right corner of the screen.
3 Go to Payments & Subscriptions
In the menu that appears, select Payments & subscriptions, and then tap on Subscriptions.
4 Locate and Cancel Been Verified
Find Been Verified in your list of active subscriptions. Tap on it and then follow the prompts to Cancel subscription. If it's not listed, you probably subscribed on their website and should use the desktop method.
How to Cancel Been Verified on Desktop or Laptop
This method is for users who subscribed directly through the Been Verified website, not through a mobile app store. It's often the most reliable way to ensure your subscription is cancelled.
1 Visit the Been Verified Website
Open your web browser and go to the official Been Verified website. This is the most common way to cancel if you signed up directly.
2 Log In to Your Account
Click the Login button, usually at the top right, and enter the email address and password you used to create your account.
3 Navigate to Your Dashboard
Once logged in, you should be on your account dashboard. Look for your name or an account settings link, often in the top-right corner of the page.
4 Find the Cancel Link
In your account settings, find the section that manages your subscription. It might be labeled 'Billing' or 'Membership'. Look for a link or button that says Cancel. Honestly, some users report having to click through a couple of screens before finding the final confirmation.
5 Confirm Your Cancellation
Follow the on-screen instructions to confirm that you want to end your membership. They might offer you a discount to stay. Make sure you proceed until you see a final confirmation message or receive a confirmation email.
Cancel Been Verified by Phone or Email
If you're struggling with the online process, you can contact their customer support team directly. It's sometimes faster to just talk to a person.
- By Phone: Call their support line at 1-866-885-6520. They are available daily from 6:00 AM to 11:30 PM EST. Have your account information ready.
- By Email: Send a cancellation request to [email protected]. Make sure to include the full name and email address associated with your account to speed things up. Response times can vary, so calling is usually quicker.
Before You Cancel: What You Should Know
- Refunds: Been Verified generally does not offer refunds for partially used subscription periods. If you cancel, you can typically use the service until the end of your current billing cycle, but you won't get money back for the remaining time.
- Data Deletion: Canceling your subscription stops future payments, but it does not delete your account or your search history. To have your data removed, you'll likely need to contact customer support separately and request an account deletion.
- Pausing Your Subscription: Been Verified does not offer an option to pause your membership. Your only choice is to keep it active or cancel it.
Having Trouble Cancelling Your Been Verified Subscription?
It can be frustrating when a cancellation doesn't go smoothly. If you're stuck, here are a few things to try:
- Check Your Billing Source: Did you sign up through the Apple App Store or Google Play Store? If so, you must cancel there. You cannot cancel an app store subscription on the Been Verified website.
- Use a Desktop Computer: Some websites have mobile glitches. Try logging into your account on a desktop or laptop computer. The full website experience is often more reliable.
- Clear Your Browser Cache: Sometimes old data stored in your browser can cause issues. Clear your cache and cookies or try using an incognito/private browsing window to log in and cancel.
- Contact Support Directly: When all else fails, call them. Their support number is 1-866-885-6520. It might take a few minutes, but speaking to a representative is a surefire way to get it cancelled.
Subscription Plans and Pricing (2025)
| Plan | Price (per month) | Billing Cycle | Details |
|---|---|---|---|
| 1-Month Membership | $29.99 | Billed Monthly | Includes unlimited background reports, contact info, phone lookups, email lookups, and address lookups. |
| 3-Month Membership | $19.49 | Billed as $58.47 every 3 months | Offers the same features as the 1-month plan but at a lower monthly rate for a longer commitment. |
How Pine AI Can Help You Cancel Your Been Verified Subscription
Tired of navigating confusing menus and waiting on hold? Pine AI cancels your Been Verified subscription for you. It's fast, secure, and completely stress-free. Let us handle the cancellation process in just a few clicks so you can save time and avoid unwanted charges.
Frequently Asked Questions about Been Verified
Can I unsubscribe from Been Verified anytime?
Can I get a refund from Been Verified if I forgot to cancel?
How do I know my Been Verified subscription is cancelled?
How long does it take for Been Verified to cancel?
What else should I know before I cancel my Been Verified subscription?
How do I raise a complaint to Been Verified?
How does Pine AI work with Been Verified to cancel my subscription?
Chloe Anne-Bennett
Streaming & Entertainment Editor
Chloe Anne-Bennett is the Streaming & Entertainment Editor at Pine AI. Chloe is a leading voice on the business of streaming, entertainment and the evolving landscape of digital media. Before contributing to Pine AI, Chloe was an entertainment correspondent for a major news outlet, where she reported on everything from box office trends to the impact of streaming services on traditional media. At Pine AI, Chloe leverages her deep industry knowledge to provide our readers with insightful analysis of the latest trends, helping them make sense of their subscriptions and where to hit the sweet spots in how to handle customer service reps.
