Trying to get in touch with Bullymake Box can feel like a mission, especially when you're dealing with common frustrations like billing disputes or trying to cancel a subscription, which users on sites like Trustpilot frequently mention. It seems like every dog influencer on TikTok has a Bullymake box, but figuring out their customer service isn't always as straightforward. Don't worry, we've figured it out for you. The main ways to contact them are through email and their social media channels like Facebook and Instagram. Your best starting point is always their official site, so you can visit Bullymake at bullymake.com to log in and manage your account directly.
Different Ways to Contact Bullymake Box
Getting help from Bullymake primarily happens online. They don't make a phone number or live chat easy to find, which can be a real pain if you have an urgent issue. Your best bet is to use their email or contact form for anything that requires a paper trail.
| Contact Method | Details & Availability | Best for... |
|---|---|---|
hello@bullymake.com |
Detailed issues, billing questions, warranty claims, and creating a record of your conversation. | |
| Website Contact Form | Available on their 'Contact Us' page | Same as email. Good for sending a direct message without opening your email client. |
| Social Media | Facebook & Instagram DMs | Quick, non-sensitive questions or getting their attention if email fails. Not great for sharing personal account info. |
Customer Support Channels
Here’s a more detailed look at the support channels Bullymake offers, and more importantly, the ones they don't.
a. 📞 Phone Support
Bullymake does not list a public customer service phone number. This is a common point of frustration for customers who want to speak to a human directly. All support is handled online.
b. 📧 Email Support
This is their main support channel. It's reliable for getting a response, even if it's not always instant.
| Purpose | Notes | |
|---|---|---|
| General Inquiries & Support | hello@bullymake.com |
Average response time is typically 1–2 business days. |
c. 💬 Live Chat or Website Bot
There is no live chat feature or automated bot on the Bullymake website. The primary way to contact them through the site is by using their static contact form, which essentially sends an email to their support team.
d. 📱 In-App Support
Bullymake does not currently have a mobile app for managing your account or contacting support. All account management and contact must be done through their website.
⏱️ Estimated Response Times from Bullymake Box
Knowing how long you'll have to wait can manage expectations. Based on user reports and standard industry practice, here's what you can generally expect.
| Method | Expected Wait Time |
|---|---|
| 1–2 business days | |
| Contact Form | 1–2 business days |
| Social Media DM | 24–48 hours |
Note: Response times can be longer during holidays or promotional periods.
🔍 Tips to Reach Support Faster from Bullymake Box
Since you can't just pick up the phone, getting a fast response via email requires a bit of strategy.
- Write a clear subject line. Instead of "Help," try "Billing Question - Order #12345."
- Include all your info upfront. Provide your account email, shipping address, and order number in the very first message.
- Be concise. Get straight to the point. Explain the problem and what you want as a resolution.
- Follow up politely. If you don't hear back in 2-3 business days, a polite follow-up email is perfectly acceptable.
Before You Contact Them: What to Have Ready
Don't waste your time with back-and-forth emails. Before you hit send, make sure you have your account information handy. Trust me, they will ask for it, and having it ready makes everything smoother.
- Your account email address: This is the most important piece of information they'll need to find you.
- Your order number: If your issue is about a specific box, have the order number ready.
- The name and shipping address on the account: This helps them verify you are the account owner.
Where to Quickly Solve Problems with Bullymake Box
Different problems are best handled through different channels. Here’s a quick guide to getting your specific issue resolved with the least amount of hassle.
| If Your Problem Is... | The Best Contact Method Is... | Pro Tip |
|---|---|---|
| Canceling Your Subscription | Your Account Dashboard (Self-Service) | Do this yourself online before your renewal date. Users report that asking support to do it can be risky if they don't get to your email in time. |
| A Billing Error or Double Charge | Email (hello@bullymake.com) |
Attach a screenshot of the charge from your bank or credit card statement. This provides proof and speeds up the refund process significantly. |
| A Toy Was Destroyed Too Easily | Email or Website Contact Form | This is a warranty issue. Take a clear photo of the destroyed toy and mention your dog's breed. They are usually good about sending a replacement. |
| Your Box Hasn't Arrived | Email (hello@bullymake.com) |
Have your order number and tracking information (if you have it) ready. They can look into its status with the shipping carrier. |
Additional Helpful Links for Bullymake Box
For additional resources and self-service options, check out the following links directly on the Bullymake website.
Frequently Asked Questions about Bullymake Box Customer Service
What's the fastest way to contact Bullymake Box?
How do I file a complaint about Bullymake Box?
Where can I find my account detail number for Bullymake Box?
How long does it take for Bullymake Box to get back to me?
What's the quickest way to cancel a subscription with Bullymake Box?
How do I raise a complaint to Bullymake Box?
My dog destroyed the 'indestructible' toy in 10 minutes. Now what?
Olivia Harper
Content Manager
Olivia Harper, a Content Manager with nine years of experience, creates user-focused guides on subscription services. Featured in Digital Consumer Reports, her work simplifies subscription terms and cancellations.
