This is the most reliable way to cancel your Spokeo subscription. Trying to do it on a mobile browser can be a pain, so we recommend using a computer if you can.
How to Cancel Spokeo on Desktop or Laptop
1 Log In to Your Spokeo Account
First, head over to the Spokeo website and log in. Use the email address and password you signed up with. If you forgot your password, now's the time to reset it.
2 Navigate to Your Dashboard
Once you're logged in, you should land on your main dashboard. Look for your name or an account icon, usually in the top-right corner of the page.
3 Find the Account Settings
Click on your name or the icon to open a dropdown menu. Select Account Settings from the options. This is where all your subscription details are hiding.
4 Locate the Subscription Section
In the Account Settings, you'll see a few tabs or sections. Look for one labeled Billing or Subscription. This is where they manage your payment info.
5 Click the Cancel Button
You should see an option that says Cancel or Turn Off Automatic Renewal. It can be a bit small, so look carefully. Click it to start the cancellation process. Honestly, I had to click it twice before the next page loaded.
6 Follow the Confirmation Prompts
Spokeo will likely ask you why you're leaving and might offer you a discount to stay. Just keep clicking through the prompts to confirm your cancellation. You should receive a confirmation email once it's done. Save that email.
How to Cancel Spokeo on iPhone (iOS)
You can't cancel Spokeo through your iPhone's 'Subscriptions' setting because they bill you directly, not through Apple. You have to use their website.
1 Open Your Web Browser
Spokeo doesn't manage its subscriptions through the Apple App Store. So, you'll need to open Safari or another web browser on your iPhone.
2 Go to the Spokeo Website
Navigate to Spokeo.com and tap the Log In button. Enter your account credentials. Using a password manager on your phone makes this part much easier.
3 Access Your Account Settings
Once logged in, tap the menu icon (usually three horizontal lines) or your profile icon. From there, find and tap on Account Settings.
4 Find the Billing or Subscription Page
Inside your account settings, look for a Billing or Subscription link. The mobile site layout can be a little clunky, so you might have to scroll around to find it.
5 Initiate the Cancellation
Tap the Cancel button. Spokeo will guide you through a few confirmation screens. Be persistent and follow all the steps until you see a final confirmation message that your subscription has been cancelled.
How to Cancel Spokeo on Android
Just like with iPhones, you must cancel through Spokeo's website on your Android's browser. It's not managed through your Google Play subscriptions.
1 Launch Your Web Browser
Spokeo subscriptions aren't handled by the Google Play Store. You need to cancel directly on their website. Open Chrome or your preferred browser on your Android device.
2 Log In to Spokeo's Website
Go to the Spokeo website and log in to your account. Make sure you're using the correct email and password associated with your subscription.
3 Go to Account Settings
After logging in, find the menu or your profile icon. Tap it and select Account Settings from the list of options.
4 Navigate to the Subscription Area
Within the Account Settings, locate the Billing or Subscription section. This is where you can manage your payment plan.
5 Complete the Cancellation Process
Find and tap the Cancel button. You'll have to go through a few prompts asking for feedback or offering you a deal. Just continue until you get a final confirmation that your subscription is cancelled. Don't close the browser until you see it.
Cancel Spokeo by Phone or Email
If the online method isn't working, you can try contacting their customer support directly. It can be a bit of a wait, but sometimes it's the only way.
- Phone: Call Spokeo customer service at 1-888-271-9562. They are available daily from 5:00 AM to 8:00 PM (PT). Have your account email address and billing information ready.
- Email: You can email them at [email protected]. The response might take a day or two, so this isn't the fastest option if your renewal date is close.
- Live Chat: Visit their Contact Us page to see if Live Chat is available. It's not always on, but it's worth checking.
Before You Cancel: What You Should Know
- No Prorated Refunds: Spokeo's terms state they do not offer refunds or credits for partially used subscription periods. If you cancel, you can use the service until your current billing cycle ends, but you won't get any money back for the remaining time.
- Cancellation vs. Data Removal: Canceling your subscription only stops future payments. It does not remove your personal information from Spokeo's search results. To do that, you must go through their separate 'Opt-Out' process, which is a completely different headache.
- Pausing is Not an Option: Spokeo does not offer an option to pause your subscription. You can either keep it active or cancel it.
Having Trouble Cancelling Your Spokeo Subscription?
It happens. Sometimes the cancel button seems to play hide-and-seek. If you're stuck, try these things:
- Use a Computer: The cancellation process is most reliable on a desktop or laptop browser. The mobile site can be buggy.
- Clear Your Browser Cache: Old data stored in your browser can sometimes cause issues. Clear your cache and cookies, then try logging in and canceling again.
- Try Incognito Mode: Open an incognito or private browsing window. This prevents extensions or cached data from interfering with the website.
- Check Your Login: Make sure you are logged into the correct account that has the active subscription.
- Contact Support Directly: If all else fails, call them at 1-888-271-9562 or email [email protected]. Tell them you want to cancel immediately and ask for a confirmation email as proof.
Subscription Plans and Pricing (2025)
| Plan Name | Price (USD) | Details |
|---|---|---|
| 1-Month Membership | ~$24.95/month | Billed monthly. Includes unlimited searches for people, addresses, emails, and phone numbers. |
| 3-Month Membership | ~$14.95/month | Billed as a lump sum of ~$44.85 every 3 months. Offers the same features as the monthly plan but at a lower monthly rate. |
| Professional Plan | ~$69.95/month | Designed for business use. Includes up to 500 reports per month and more detailed search capabilities. |
Note: Prices are subject to change and may vary based on promotional offers. Spokeo also sometimes offers a one-time report for a small fee, which may enroll you in a trial subscription.
How Pine AI Can Help You Cancel Your Spokeo Subscription
Tired of navigating confusing menus and waiting on hold? Let Pine AI handle it. We can cancel your Spokeo subscription for you, quickly and securely. Just connect your account, and we'll take care of the rest, saving you time and preventing unwanted charges. It's that simple.
Frequently Asked Questions about Spokeo
Can I unsubscribe from Spokeo anytime?
Can I get a refund from Spokeo if I forgot to cancel?
How do I know my Spokeo subscription is cancelled?
How long does it take for Spokeo to cancel?
What else should I know before I cancel my Spokeo subscription?
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How does Pine AI work with Spokeo to cancel my subscription?
Chloe Anne-Bennett
Streaming & Entertainment Editor
Chloe Anne-Bennett is the Streaming & Entertainment Editor at Pine AI. Chloe is a leading voice on the business of streaming, entertainment and the evolving landscape of digital media. Before contributing to Pine AI, Chloe was an entertainment correspondent for a major news outlet, where she reported on everything from box office trends to the impact of streaming services on traditional media. At Pine AI, Chloe leverages her deep industry knowledge to provide our readers with insightful analysis of the latest trends, helping them make sense of their subscriptions and where to hit the sweet spots in how to handle customer service reps.
