The most common way to cancel is through the Parallels website, since most people buy it directly. This process essentially stops the next payment from happening.
How to Cancel Parallels on Desktop or Laptop
1 Log In to Your Parallels Account
First, open your web browser and go to the Parallels website. Find the Sign In button, usually at the top right, and log in with your account credentials. This has to be the account you used to buy the subscription.
2 Navigate to Your Dashboard
Once you're logged in, you should land on your account dashboard. Look for your name or profile icon and click it. From the dropdown menu, select Dashboard.
3 Find Your Active Subscriptions
On the dashboard, find a section called Active Subscriptions under 'Parallels Desktop for Mac'. It's a bit buried, so you might have to look around. Click on it to see your active plan.
4 Turn Off Automatic Renewal
You'll see details about your subscription. Look for a link or button that says Turn off automatic renewal. It's not a big red 'Cancel' button, which is a little annoying. Click it to proceed.
5 Confirm Your Cancellation
A pop-up will likely appear asking you to confirm that you want to stop automatic payments. Confirm your choice. Your subscription will now be set to expire at the end of the current billing period, and you won't be charged again.
How to Cancel Parallels on iPhone (iOS)
If you subscribed to a Parallels app through the Apple App Store, you have to cancel it through your iPhone or iPad settings. Parallels can't cancel it for you.
1 Open the Settings App
Find and tap the gray Settings icon on your iPhone's home screen.
2 Access Your Apple ID
Tap on your name and profile picture at the very top of the Settings menu. This takes you to your Apple ID, iCloud, and subscription settings.
3 Go to Subscriptions
On the Apple ID screen, tap on the Subscriptions option. You'll see a list of all your active and expired subscriptions tied to your Apple account.
4 Find and Cancel Parallels
Scroll through the list until you find your Parallels subscription. Tap on it, then tap the Cancel Subscription button. You'll need to confirm your choice, and you're all set.
How to Cancel Parallels on Android
For subscriptions made through the Google Play Store, the cancellation process is managed entirely within your Google account.
1 Open the Google Play Store
Launch the Google Play Store app on your Android device. Make sure you're signed into the correct Google account that you used for the subscription.
2 Go to Your Profile
Tap on your profile icon or initial in the top-right corner of the screen.
3 Navigate to Subscriptions
In the menu that appears, tap on Payments & subscriptions, and then select Subscriptions. This will show you all the services you're subscribed to via Google Play.
4 Locate and Cancel Parallels
Find the Parallels subscription in the list and tap on it. Follow the on-screen instructions to Cancel subscription. You'll be asked for a reason, but you can select any option to proceed.
Before You Cancel: What You Should Know
- Your Data is Safe (Usually): Canceling your subscription doesn't delete your virtual machines. The files remain on your computer. However, depending on the version, some features might become limited or stop working after the subscription expires.
- Refund Policy: Parallels offers a 30-day money-back guarantee for new purchases. Unfortunately, this typically does not apply to subscription renewals. If you forgot to cancel before your renewal date, getting a refund is very unlikely.
- No Pausing Option: Parallels does not offer a way to pause your subscription. You either keep it active or cancel the auto-renewal.
Having Trouble Cancelling Your Parallels Subscription?
It can be frustrating when cancellation doesn't go smoothly. Here are a few things to try:
- Check Third-Party Billing: Did you buy it from the Apple App Store or Google Play? If so, you must cancel it there. Parallels support can't cancel these for you.
- Use a Computer: Some account management features just work better on a desktop browser. If you're struggling on mobile, try logging in on a laptop.
- Clear Your Browser Cache: Sometimes old data can cause issues. Try clearing your browser's cache and cookies or using an incognito/private window to log in and cancel.
- Contact Support Directly: If all else fails, you'll have to contact Parallels support. Be prepared to provide your account details and the license key. It might take a day or two for them to respond.
Subscription Plans and Pricing (2025)
| Plan | Price (per year) | Details |
|---|---|---|
| Parallels Desktop Standard | $99.99 | Designed for home and student use. Provides essential features for running Windows on Mac. Limited to 8 GB of vRAM. |
| Parallels Desktop Pro Edition | $119.99 | For developers, testers, and power users. Includes advanced networking tools, Visual Studio integration, and supports up to 128 GB of vRAM. |
| Parallels Desktop Business Edition | $149.99 | For use in work environments. Includes centralized administration, unified volume license keys, and premium 24/7 support. |
How Pine AI Can Help You Cancel Your Parallels Subscription
Tired of navigating confusing account dashboards? Let Pine AI handle it. We can cancel your Parallels subscription for you, quickly and securely. Just connect your account, and we'll take care of the rest, saving you time and preventing any future unwanted charges. It's that simple.
Frequently Asked Questions about Parallels
Can I unsubscribe from Parallels anytime?
Can I get a refund from Parallels if I forgot to cancel?
How do I know my Parallels subscription is cancelled?
How long does it take for Parallels to cancel?
What else should I know before I cancel my Parallels subscription?
How do I raise a complaint to Parallels?
How does Pine AI work with Parallels to cancel my subscription?
Chloe Anne-Bennett
Streaming & Entertainment Editor
Chloe Anne-Bennett is the Streaming & Entertainment Editor at Pine AI. Chloe is a leading voice on the business of streaming, entertainment and the evolving landscape of digital media. Before contributing to Pine AI, Chloe was an entertainment correspondent for a major news outlet, where she reported on everything from box office trends to the impact of streaming services on traditional media. At Pine AI, Chloe leverages her deep industry knowledge to provide our readers with insightful analysis of the latest trends, helping them make sense of their subscriptions and where to hit the sweet spots in how to handle customer service reps.
