Canceling your Fenty Beauty Auto-Replenish subscription is easiest on a computer. The layout is clearer, and you're less likely to miss the cancellation link, which can be a bit tricky to find on a smaller screen.
How to Cancel Fenty Beauty on Desktop or Laptop
1 Log In to Your Fenty Beauty Account
First, head over to the Fenty Beauty website. In the top right corner, click the account icon and enter your email and password to log in. If you forgot your password, now's the time to reset it.
2 Navigate to Your Account Dashboard
Once you're logged in, click on the account icon again. From the dropdown menu, select 'My Account'. This will take you to your main dashboard where all your order history and settings are located.
3 Find the Auto-Replenish Section
On the left-hand side menu of your account page, look for a link that says 'Auto-Replenish'. This is where Fenty hides all your active subscriptions. Click on it to see a list of all the products you have on auto-ship.
4 Select and Cancel Your Subscription
Find the specific product subscription you want to end. Next to it, you should see an option to 'Cancel Auto-Replenish'. Click that link. The system will ask you to confirm. Honestly, I had to click it twice for it to register, so make sure you get a confirmation message.
How to Cancel Fenty Beauty on iPhone (iOS)
You can't cancel through an app. The entire process happens on their mobile website, which can sometimes be a pain to navigate.
1 Open Your Web Browser
Fenty Beauty doesn't manage subscriptions through the App Store. You have to use a web browser. Open Safari or Chrome on your iPhone.
2 Go to the Fenty Beauty Website and Log In
Type FentyBeauty.com into the address bar. Tap the person icon at the top of the page to log in with your account credentials. This can be a little finicky on mobile, so be patient.
3 Access Your Account Settings
After logging in, tap the account icon again and select 'My Account' from the menu. You'll be taken to your account dashboard.
4 Locate and Manage Auto-Replenish
Scroll through the account menu until you find 'Auto-Replenish'. Tap on it. This will show you all your subscribed items.
5 Cancel the Subscription
Find the item you want to stop receiving and tap the option to manage it. Look for a 'Cancel Auto-Replenish' button or link and tap it. Follow the prompts to confirm your cancellation. Make sure you see a success message on the screen before closing the browser.
How to Cancel Fenty Beauty on Android
1 Launch Your Browser
Just like with an iPhone, there's no dedicated app for this. Open Chrome or your preferred browser on your Android device.
2 Navigate to FentyBeauty.com and Sign In
Go to the official Fenty Beauty website. Use the account icon, usually at the top right, to sign in to your account.
3 Go to Your Account Dashboard
Once you're in, tap the account icon again and select 'My Account'. This is your central hub for managing everything.
4 Find Your Subscriptions
In the account menu, find and tap on the 'Auto-Replenish' section. This lists all the products you're currently getting on a recurring basis.
5 Proceed with Cancellation
Select the subscription you wish to end. Tap the 'Cancel Auto-Replenish' link and confirm your choice. Wait for the confirmation message before you navigate away. Don't just close the tab, you might miss it.
Cancel Fenty Beauty by Phone
If navigating the website is too much of a hassle, you can call their customer service to cancel.
- Phone Number: 1-855-440-7474
- Hours of Operation: Available 24/7.
When you call, make sure you have your account information handy, like the email address associated with your account and the name of the product you're subscribed to. Ask for a confirmation email to be sent to you as proof of cancellation.
Before You Cancel: What You Should Know
Before you go, here are a few things to consider:
- No Refunds on Shipped Orders: Fenty Beauty will not refund you for an auto-replenish order that has already been processed or shipped. You must cancel before your next billing date to avoid charges.
- Pause or Change Frequency Instead: Don't want to cancel forever? In the 'Auto-Replenish' section of your account, you can choose to change the delivery frequency or pause the subscription for a while. This is a good option if you just have too much product right now.
- Your Account Stays Active: Canceling a subscription doesn't delete your Fenty Beauty account. Your order history and personal information will remain.
Having Trouble Cancelling Your Fenty Beauty Subscription?
It can be frustrating when the cancel button seems to be hiding. If you're stuck, try these tips:
- Use a Desktop Computer: The website is much easier to navigate on a desktop. The mobile version can sometimes hide links or make them hard to tap.
- Clear Your Browser Cache: Sometimes old data can cause issues with website functions. Clear your cache and cookies, then try logging in again.
- Check You're Logged In: It sounds simple, but you might be browsing as a guest. Make sure you are properly logged into the correct account.
- Call Them Directly: If the website just isn't working, your best bet is to call customer service at 1-855-440-7474 and have them cancel it for you manually. It's often the quickest way to solve the problem.
Subscription Plans and Pricing (2025)
Fenty Beauty uses an 'Auto-Replenish' model rather than traditional subscription tiers. You subscribe to individual products and get a discount. Here are some examples:
| Product Example | One-Time Price | Auto-Replenish Price | Details |
|---|---|---|---|
| Pro Filt'r Soft Matte Longwear Foundation | $40.00 | $36.00 | Save 10%, free shipping, deliver every 1, 2, 3, or 4 months. |
| Gloss Bomb Universal Lip Luminizer | $21.00 | $18.90 | Save 10%, free shipping, customizable delivery frequency. |
| Fenty Skin Hydra Vizor Moisturizer SPF 30 | $39.00 | $35.10 | Save 10%, free shipping, never run out of your daily moisturizer. |
How Pine AI Can Help You Cancel Your Fenty Beauty Subscription
Tired of navigating confusing account pages just to cancel a subscription? Let Pine AI handle it. We can cancel your Fenty Beauty subscription for you, saving you time and preventing any unwanted future charges. It's fast, secure, and completely stress-free.
Frequently Asked Questions about Fenty Beauty
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Can I get a refund from Fenty Beauty if I forgot to cancel?
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Chloe Anne-Bennett
Streaming & Entertainment Editor
Chloe Anne-Bennett is the Streaming & Entertainment Editor at Pine AI. Chloe is a leading voice on the business of streaming, entertainment and the evolving landscape of digital media. Before contributing to Pine AI, Chloe was an entertainment correspondent for a major news outlet, where she reported on everything from box office trends to the impact of streaming services on traditional media. At Pine AI, Chloe leverages her deep industry knowledge to provide our readers with insightful analysis of the latest trends, helping them make sense of their subscriptions and where to hit the sweet spots in how to handle customer service reps.
