This is the most reliable way to cancel your subscription since all account management happens through their website. Grab your laptop and let's get it done.
How to Cancel Bright Cellars on Desktop or Laptop
1 Log Into Your Account
Open your web browser and navigate to the Bright Cellars website. Click the 'Log In' button, usually at the top right, and enter your email and password.
2 Navigate to Account Settings
Once logged in, find your name or the account icon in the top right corner of the page. Click on it, and from the dropdown menu, select 'Account Settings'.
3 Find the Subscription Section
On the Account Settings page, you'll need to scroll down. Look for a section labeled 'Membership Status' or something similar. It's not always obvious, so you might have to look carefully.
4 Initiate Cancellation
You should see an option that says 'Need to make a change?'. Click this link. Bright Cellars will likely present you with alternatives, like skipping a month. You'll have to click through these offers.
5 Confirm Cancellation
Follow the final prompts to confirm that you want to cancel. They might ask for a reason. After you confirm, you should see a message on the screen and receive a confirmation email. Definitely wait for that email.
How to Cancel Bright Cellars on iPhone (iOS)
Canceling on an iPhone is basically the same as on a desktop, just a bit more cramped. You'll be using their mobile website.
1 Open Your Web Browser
Bright Cellars doesn't have a dedicated iOS app for managing your subscription. You'll need to open Safari or your preferred browser on your iPhone.
2 Go to the Bright Cellars Website
Type brightcellars.com into the address bar and tap Go. Once the site loads, find and tap the 'Log In' link.
3 Access Your Account Settings
After logging in, tap the menu icon (usually three horizontal lines) or your account icon. From there, navigate to 'Account Settings'.
4 Locate and Cancel Your Membership
Scroll through your account details to find your membership information. Tap the link to 'Make a change' or 'Cancel'. You will likely be asked to confirm your decision, possibly more than once. Keep tapping until it's done.
5 Check for Confirmation
Make sure you get a confirmation message on the screen. Also, check your email for a cancellation confirmation to be absolutely sure your subscription is terminated.
How to Cancel Bright Cellars on Android
Just like with an iPhone, you'll be using the mobile website to cancel. It's straightforward but requires a few clicks.
1 Launch Your Browser
There is no Bright Cellars app on the Google Play Store for subscription management. Open Chrome or another web browser on your Android device.
2 Navigate to the Bright Cellars Site
Go to brightcellars.com and log in to your account using your credentials. The login button is typically at the top of the page.
3 Find Your Account Settings
Tap on the menu or your profile icon to open the navigation options. Select 'Account Settings' from the list.
4 Proceed with Cancellation
In your account settings, find the section detailing your membership status. Click the link to modify or cancel your subscription. Be prepared to click past offers to pause or skip your membership.
5 Confirm the Cancellation
Complete the final steps to confirm the cancellation. Don't close the browser until you see a confirmation message. An email confirmation should follow shortly after.
Cancel with the Bright Cellars Concierge Team
If navigating the website is a hassle, you can contact their support team directly. Some users report this is actually faster.
- Cancel by Phone: Call the Concierge team at 1-844-223-5527. Their hours are typically Monday to Friday, 9 AM to 5 PM Central Time. Have your account information ready.
- Cancel by Email: Send an email to [email protected]. Make sure to include your full name, shipping address, and the email associated with your account. State clearly that you wish to cancel your membership.
Before You Cancel: What You Should Know
Before you go, here are a couple of things to keep in mind:
- Pause Instead of Cancelling: Bright Cellars allows you to 'skip a month' as often as you like. If you just need a break, this is a good option to avoid losing your taste profile and preferences.
- Refunds Are Unlikely: You must cancel before your next monthly order is processed and billed. If the order has already been processed, you will be charged for it, and they generally do not offer refunds.
- Your Profile is Saved: Cancelling your membership doesn't delete your account or your wine ratings. You can reactivate your subscription later and pick up where you left off.
Having Trouble Cancelling Your Bright Cellars Subscription?
Sometimes things just don't work. If you're stuck, try these steps:
- Check Your Billing Date: Make sure you are not trying to cancel on the day your order is being processed. Some systems lock changes during this window.
- Use a Desktop Computer: Mobile websites can sometimes be buggy. The cancellation process is almost always more reliable on a desktop browser.
- Clear Your Browser Cache: Old data stored in your browser can cause issues. Clear your cache and cookies, or try using an incognito/private browsing window to log in and cancel.
- Contact Support Directly: If the website is giving you an error or the cancel button is missing, your best bet is to call them at 1-844-223-5527 or email [email protected]. This creates a record of your cancellation request.
Subscription Plans and Pricing (2025)
| Plan Name | Price per Shipment | Shipping | Details |
|---|---|---|---|
| Wine Membership | $80 (for 4 bottles) | +$10 | Personalized wine selections based on your taste quiz. You can adjust the number of bottles. |
| Cheese Membership | $60 | +$10 | A selection of four cheeses curated to pair with your wines. |
| Wine & Cheese Bundle | $140 | +$10 | Combines both the wine and cheese subscriptions in one monthly shipment. |
How Pine AI Can Help You Cancel Your Bright Cellars Subscription
Tired of navigating confusing account settings and retention offers? Let Pine AI handle it. We can cancel your Bright Cellars subscription for you, quickly and securely. Just connect your account, and we'll take care of the rest, saving you time and preventing any future unwanted charges.
Frequently Asked Questions about Bright Cellars
Can I unsubscribe from Bright Cellars anytime?
Can I get a refund from Bright Cellars if I forgot to cancel?
How do I know my Bright Cellars subscription is cancelled?
How long does it take for Bright Cellars to cancel?
What else should I know before I cancel my Bright Cellars subscription?
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How does Pine AI work with Bright Cellars to cancel my subscription?
Chloe Anne-Bennett
Streaming & Entertainment Editor
Chloe Anne-Bennett is the Streaming & Entertainment Editor at Pine AI. Chloe is a leading voice on the business of streaming, entertainment and the evolving landscape of digital media. Before contributing to Pine AI, Chloe was an entertainment correspondent for a major news outlet, where she reported on everything from box office trends to the impact of streaming services on traditional media. At Pine AI, Chloe leverages her deep industry knowledge to provide our readers with insightful analysis of the latest trends, helping them make sense of their subscriptions and where to hit the sweet spots in how to handle customer service reps.
