Course Hero

Cancel subscription

How to Cancel Course Hero: Web, Apple and Google Steps

Cancel Course Hero through its website, Apple, or Google Play. See the exact account controls, what Basic access remains, pause options, and refund limits.

  • Course Hero, Apple, and Google billing routes are separated
  • Cancellation leaves the account on Basic Membership
  • A temporary pause is different from cancellation
  • Deleting the account is a separate action
This animation previews how Pine automatically completes a subscription cancellation for you.

Cancel Course Hero through the company that bills you

Web · Course Hero billing

Stop a Course Hero recurring membership on the website

  1. Course Hero cancellation: Open Settings
    1

    Open Settings

    Sign in, select the profile picture in the upper-right, and open Settings.

  2. Course Hero cancellation: Stop Recurring Membership
    2

    Stop Recurring Membership

    In Settings, select Stop Recurring Membership.

  3. Pine can help

    Too many steps?

    Pine can find the right Web path and handle the cancellation for you.

    Let Pine handle it
  4. Course Hero cancellation: Confirm the cancellation
    3

    Confirm the cancellation

    Complete the prompts and keep the confirmation email Course Hero sends.

iPhone · Apple billing

Cancel Course Hero through Apple Subscriptions

  1. Editorial illustration of iOS 26 Settings on an iPhone 17 Pro Home Screen
    1

    Open Settings

    Open Settings on the iPhone signed in to the Apple Account used for the purchase.

  2. Editorial illustration of the anonymous account card in iOS 26 Settings on iPhone 17 Pro
    2

    Tap your name

    Open the Apple Account card at the top of Settings.

  3. Pine can help

    Too many steps?

    Pine can find the right iOS path and handle the cancellation for you.

    Let Pine handle it
  4. Editorial illustration of the Subscriptions row in iOS 26 Apple Account settings on iPhone 17 Pro
    3

    Open Subscriptions

    Select Subscriptions to see subscriptions billed by Apple.

  5. Course Hero cancellation: Select Course Hero
    4

    Select Course Hero

    Choose Course Hero from the Apple subscription list. If it is absent, verify a different Apple Account or billing owner.

  6. Course Hero cancellation: Tap Cancel Subscription
    5

    Tap Cancel Subscription

    Tap Cancel Subscription and complete Apple’s confirmation prompt. Keep the resulting status or expiration date.

Refund policy

Course Hero refunds, access, and charge follow-up

Course Hero says cancellation does not automatically refund a new or recent recurring charge.

Check my refund options
Cancellation and refund are separate
Stopping renewal prevents future scheduled charges but does not itself reverse a charge already made.
Store billing questions go to the store
Course Hero directs Apple and Google Play purchasers to those stores for billing questions.
Keep the confirmation email
Course Hero says it emails a successful cancellation confirmation; retain it if a later charge must be investigated.

If charges continue, compare the charge descriptor and store subscriptions with the confirmation before submitting a billing request. Open Course Hero payment and refund help

Billing route

Use the purchase channel that owns the renewal

Course Hero cannot cancel a store-owned subscription from website settings.

  • Course Hero website purchase

    Use profile picture, Settings, and Stop Recurring Membership, then complete the confirmation prompts.

  • Apple purchase

    Course Hero directs iTunes or App Store purchasers to cancel through the Apple account that processed the subscription.

  • Google Play purchase

    Course Hero directs Google Play purchasers to cancel through Google Play and to ask Google about billing issues.

Do not confuse

Cancel, pause, and delete are different actions

Choose the action that matches the intended outcome.

  • Cancel stops recurring charges

    Cancellation turns off renewal. Course Hero says Premier access remains through the membership period and the account then reverts to Basic.

  • Pause resumes automatically

    Eligible website subscriptions can be paused for one, two, or three months, but a pause is temporary and is unavailable for Apple or Google Play purchases.

  • Delete closes the account

    Account deletion is a separate process. Do not use deletion as a substitute for confirming that the subscription renewal is off.

Course Hero cancellation questions

Questions discovered from current search behavior are answered only with the official sources checked on August 16, 2026.

For a Course Hero website purchase, sign in, open the profile picture, choose Settings, select Stop Recurring Membership, and finish the confirmation. Apple and Google Play purchases must be canceled in those stores.
Common reasons include canceling the wrong billing owner, leaving a second store subscription active, or not finishing the confirmation prompts. Check Course Hero settings plus Apple and Google Play subscriptions, then compare them with the confirmation email.
Eligible Premier subscriptions bought on the Course Hero website can be paused for one, two, or three months. The pause resumes automatically and is not available for Apple or Google Play purchases.
Account deletion and recurring-membership cancellation are separate processes. First confirm that renewal is stopped with the correct billing owner, then use the separate deletion process if the account itself should be removed.
Course Hero says Premier access continues until the paid membership period expires. The account then reverts to a Basic Membership rather than disappearing.

Untangle this Course Hero issue.

Let Pine handle the provider follow-up and keep the confirmation in one place.