Phoenix STR Permit Overview
Every Phoenix property offered as a short-term rental must obtain a City of Phoenix STR permit. The application is property-specific and is submitted through SHAPE PHX.
A complete application depends on work outside the city portal, including the Arizona TPT license, Maricopa County rental registration, notarized forms, insurance evidence, and certified-mail notice.
Permit at a Glance
- Application
- One permit per dwelling unit
- Initial fee
- $250 non-refundable
- City decision
- Within 7 days after receiving the application
- Permit term
- One year from issuance
- Submission portal
- SHAPE PHX
Before You Apply
Arizona TPT license
RequiredConfirm the license is active and the property location is correctly associated.
Maricopa County registration
RequiredConfirm the parcel is registered as a residential rental.
Liability coverage
RequiredPrepare evidence of at least $500,000 aggregate coverage or qualifying marketplace coverage.
ADU status
RequiredDetermine whether a newer ADU triggers owner-occupancy attestation and proof-of-address requirements.
Too many forms and requirements?
Let Pine organize your Phoenix permit checklist, from prerequisites through the final SHAPE PHX submission.
You’ll continue in Pine to review the checklist and add property details. Final government submissions remain under your control.
Review 1: Application Documents
Affidavit and Attestation
RequiredComplete the current form, check each applicable acknowledgement, sign it, and have it notarized.
Safety Equipment Map
RequiredShow the locations of smoke detectors, carbon monoxide detectors, fire extinguishers, and other required equipment.
Owner’s Designee Authorization
Complete this form only when the owner appoints a designee responsible for city-code compliance.
Conditional proof of address
Attach the applicable proof when the current ADU owner-occupancy requirement applies.
Review 2: Notification Compliance
- 1
Identify recipients
Find the required neighboring properties plus registered HOAs and neighborhood associations within the city-defined area.
- 2
Send the Notice of Intent
Use certified mail and keep the mailing receipts for delivered notices or delivery attempts.
- 3
Keep a copy of the notice
The proof package requires the notice content as well as the mailing evidence.
- 4
Complete the attestation
Sign and notarize the Attestation of Compliance before submitting the notification package.
Submit in SHAPE PHX
Create or use the appropriate SHAPE PHX account, enter the property and contact information, upload the required material, and pay the city fee. The City states that it must approve or deny the permit within seven days after receiving the application.
The screenshots below show the SHAPE PHX interface through a sample permit workflow. Select the short-term rental record or category linked by the City for the property; labels inside the portal can vary by application type.
- 1
Open SHAPE PHX and sign in
Open the City portal, continue to the sign-in screen, and use the account responsible for the property.
Open the City portal and continue to the SHAPE PHX sign-in page. 
Sign in with the property account or create an account before beginning the application. - 2
Start a new application and choose the City-linked record
Start an application from the portal home and select the short-term rental record or category identified by the City.
Start a new City application from the SHAPE PHX dashboard. 
Use the permit-type screen as a navigation example, then choose the City-linked short-term rental record for the property. - 3
Complete applicant, address, and property details
Enter the responsible applicant, confirm the rental address, and complete the property details requested by the STR application.
Enter the applicant information requested by the selected City record. 
Search for and confirm the short-term rental property address. 
Complete the property and application details required by the selected City record. - 4
Review the required items
Use the portal checklist to confirm which forms, attestations, notices, and evidence remain incomplete.
Review every required item before uploading the permit package. - 5
Upload the permit package
Upload the completed, signed, and notarized records required for this property and application.
Upload each required record and label it clearly for City review. - 6
Review, acknowledge, and submit
Check the application summary, complete the portal acknowledgements, and submit the final package.
Review the application summary and correct incomplete information before submission. 
Read and complete the acknowledgements required by the selected City record. - 7
Save the reference and track the application
Retain the confirmation and reference number so the owner or designee can monitor City review.
Save the submission confirmation and reference number with the property compliance records.
Final submission stays with the owner or authorized designee
Review names, addresses, permit details, signatures, and notarization before uploading the application package.
Renewal & Deadlines
The permit expires one year after issuance. The ordinance directs the owner or designee to submit a renewal application at least 15 working days before expiration and pay the renewal fee.
The Phoenix application page specifically reminds renewal applicants to check whether new HOAs or registered neighborhood associations must receive notice.
Final Permit Checklist
Affidavit and Attestation — Acknowledgement and Agreement (notarized)
RequiredCurrent city acknowledgement and attestation form; signatures must be notarized.
Proof of address for a qualifying newer ADU, when applicable
Required only when the newer-ADU owner-occupancy condition applies.
Description / Map of Safety Equipment
RequiredShow where the required smoke, carbon-monoxide, fire-extinguisher, and other safety equipment is located.
Owner’s Designee Authorization, when applicable
Identifies the authorized designee responsible for City Code compliance.
Attestation of Compliance with Notice of Intent (notarized)
RequiredNotarized city form confirming completion of the notification requirement.
Certified-mail receipts and a copy of the Notice of Intent
RequiredKeep the receipt for each recipient and the exact notice that was sent.
Proof of a valid Arizona TPT license
RequiredPhoenix requires evidence of the Arizona TPT license in the permit application.
Evidence that the rental is registered with the Maricopa County Assessor
RequiredConfirm the parcel is registered as a residential rental with the County Assessor.
Evidence of at least $500,000 in liability coverage or qualifying marketplace coverage
RequiredProvide evidence of the required coverage or qualifying marketplace protection.
Sources
Use these links to review the underlying Arizona statute, Phoenix rules, application pages, and forms.
- 1A.R.S. § 9-500.39 — Vacation and short-term rental regulation
Arizona State Legislature
State-law limits on local STR regulation, permitted licensing requirements, neighbor notice, insurance, prohibited uses, and civil penalties.
- 2Short-Term Rental Registry
City of Phoenix Planning and Development Department
Current Phoenix permit overview, fees, application portal, required forms, neighbor and association notice, and enforcement information.
- 3Ordinance G-7156 — Chapter 10, Article XVI Short-Term Vacation Rental
City of Phoenix City Council
Adopted city legislation and attachment covering permit applications, renewals, emergency contacts, neighbor notice, and operating requirements.
- 4SHAPE PHX Customer Portal
City of Phoenix
Portal used to submit Phoenix short-term rental permit applications.
- 5Affidavit and Attestation — Acknowledgement of STR Permit Requirements
City of Phoenix Planning and Development Department
Current notarized acknowledgement, background attestation, insurance acknowledgement, and conditional ADU owner-occupancy requirement.
- 6Description / Map of Safety Equipment
City of Phoenix Planning and Development Department
Form for documenting smoke detector, carbon monoxide detector, fire extinguisher, and other safety-equipment locations.
- 7Owner’s Designee Authorization
City of Phoenix Planning and Development Department
Authorization identifying a designee responsible for complying with City Code requirements.
- 8Attestation of Compliance with Notice of Intent to Operate an STR
City of Phoenix Planning and Development Department
Notarized form documenting certified-mail notice, mailing receipts, and a copy of the notice of intent.
- 9Short-Term Lodging
Arizona Department of Revenue
TPT guidance for stays under 30 days, licensing, online lodging marketplaces, filing, and county rental registration.
- 10Rental Registration Frequently Asked Questions
Maricopa County Assessor’s Office
Guidance for registering a residential rental, checking registration status, and appointing a statutory agent when required.
Your Phoenix STR Action Plan
Use this checklist to organize the property record. The owner or authorized designee remains responsible for signatures, notarization, certified mail, fees, and final submission.
Create one record per property
Keep the permit, TPT, county, insurance, forms, receipts, and renewal date together.
Mark document states
Separate missing, drafted, signed, notarized, mailed, and uploaded material.
Stop before final submission
Have the owner or authorized designee review and complete the government portal action.
Turn the permit forms into a working checklist
Start with the property address and Pine will organize the prerequisites, forms, signatures, notarization, mailing, and upload steps.
You’ll continue in Pine to review the checklist and add property details. Final government submissions remain under your control.
Frequently Asked Questions
Where do I apply for a Phoenix STR permit?
The City directs applicants to submit through the SHAPE PHX Customer Portal.
What does the Phoenix STR permit cost?
The City lists a $250 non-refundable initial fee and the ordinance authorizes the renewal fee.
How long does Phoenix take to decide an STR permit application?
The City states that it must approve or deny the permit within seven days after receiving the application.
This page is general information, not legal or tax advice. Regulations and agency procedures can change. Confirm the current requirement with the linked government office before operating or submitting an application.