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HomeShort-Term Rental LawsArizonaPhoenixPermit

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How to Apply for a Phoenix Short-Term Rental Permit

Follow the Phoenix short-term rental permit process, including prerequisites, required forms, neighbor notice, the $250 fee, renewal, and SHAPE PHX submission.

  • Property eligibility
  • Official sources
  • You control every submission

Approval path

One Property, One Ordered Path from Requirements to Renewal.

Confirm the Property

Verify the address, jurisdiction, property type, eligibility rules, and private restrictions.

Prepare 4 Readiness Checks

Bring the host, ownership, residence, tax, insurance, and supporting records into one file.

Follow 7 Ordered Stages

Work through the government sequence, then retain the submitted record and confirmation.

Verify and Maintain

Confirm the issued approval, publish required details, and track taxes, changes, and renewal.

Phoenix STR Permit Overview

Every Phoenix property offered as a short-term rental must obtain a City of Phoenix STR permit. The application is property-specific and is submitted through SHAPE PHX.

A complete application depends on work outside the city portal, including the Arizona TPT license, Maricopa County rental registration, notarized forms, insurance evidence, and certified-mail notice.

Permit at a Glance

Application
One permit per dwelling unit
Initial fee
$250 non-refundable
City decision
Within 7 days after receiving the application
Permit term
One year from issuance
Submission portal
SHAPE PHX

Before You Apply

  • Arizona TPT license

    Confirm the license is active and the property location is correctly associated.

    Required

  • Maricopa County registration

    Confirm the parcel is registered as a residential rental.

    Required

  • Liability coverage

    Prepare evidence of at least $500,000 aggregate coverage or qualifying marketplace coverage.

    Required

  • ADU status

    Determine whether a newer ADU triggers owner-occupancy attestation and proof-of-address requirements.

    Required

Review 1: Application Documents

  • Affidavit and Attestation

    Complete the current form, check each applicable acknowledgement, sign it, and have it notarized.

    Required

  • Safety Equipment Map

    Show the locations of smoke detectors, carbon monoxide detectors, fire extinguishers, and other required equipment.

    Required

  • Owner’s Designee Authorization

    Complete this form only when the owner appoints a designee responsible for city-code compliance.

  • Conditional proof of address

    Attach the applicable proof when the current ADU owner-occupancy requirement applies.

Review 2: Notification Compliance

  1. Identify recipients

    Find the required neighboring properties plus registered HOAs and neighborhood associations within the city-defined area. Success means the worklist covers every applicable adjacent, across-street, diagonal, same-floor, HOA and neighborhood-organization recipient. If one category was missed, update the list before mailing.

  2. Send the Notice of Intent

    Use certified mail and keep the mailing receipts for delivered notices or delivery attempts. Success means each worklist row has a certified-mail receipt or delivery-attempt record. Re-send or document any recipient without traceable evidence.

  3. Keep a copy of the notice

    The proof package requires the notice content as well as the mailing evidence. Success means the retained notice is the exact version sent to every recipient. Replace drafts that do not match the mailed content.

  4. Complete the attestation

    Sign and notarize the Attestation of Compliance before submitting the notification package. Success means the property facts, worklist and receipts support a signed and notarized attestation. Do not notarize until those records reconcile.

Submit in SHAPE PHX

Create or use the appropriate SHAPE PHX account, enter the property and contact information, upload the required material, and pay the city fee. The City states that it must approve or deny the permit within seven days after receiving the application.

The screenshots below show the SHAPE PHX interface through a sample permit workflow. Select the short-term rental record or category linked by the City for the property; labels inside the portal can vary by application type.

  1. Open SHAPE PHX and sign in

    Open the City portal, continue to the sign-in screen, and use the account responsible for the property. Success means the account belongs to the owner or authorized designee responsible for this property. If a different account controls an existing record, resolve access before starting another application.

    Open the City portal and continue to the SHAPE PHX sign-in page.
    Sign in with the property account or create an account before beginning the application.

  2. Start a new application and choose the City-linked record

    Start an application from the portal home and select the short-term rental record or category identified by the City. Success means the City-linked short-term rental record is selected. If the portal label is unclear, return to the Phoenix program page instead of guessing another permit type.

    Start a new City application from the SHAPE PHX dashboard.
    Use the permit-type screen as a navigation example, then choose the City-linked short-term rental record for the property.

  3. Complete applicant, address, and property details

    Enter the responsible applicant, confirm the rental address, and complete the property details requested by the STR application. Success means the applicant, address and dwelling details match the TPT, county and form records. Correct any mismatch before uploading documents.

    Enter the applicant information requested by the selected City record.
    Search for and confirm the short-term rental property address.
    Complete the property and application details required by the selected City record.

  4. Review the required items

    Use the portal checklist to confirm which forms, attestations, notices, and evidence remain incomplete. Success means every portal-required item has a completed source document. If the checklist still shows incomplete, resolve that item before final review.

    Review every required item before uploading the permit package.

  5. Upload the permit package

    Upload the completed, signed, and notarized records required for this property and application. Success means all uploads are legible, current, signed and notarized where required. Replace a cropped, stale or unsigned file before submission.

    Upload each required record and label it clearly for City review.

  6. Review, acknowledge, and submit

    Check the application summary, complete the portal acknowledgements, and submit the final package. Success means the owner or designee has reviewed the complete package and the portal accepts the submission. Do not submit while required acknowledgements remain blank.

    Review the application summary and correct incomplete information before submission.
    Read and complete the acknowledgements required by the selected City record.

  7. Save the reference and track the application

    Retain the confirmation and reference number so the owner or designee can monitor City review. Success means a confirmation and reference number were saved for the property. Use that record to answer City corrections rather than creating a duplicate filing.

    Save the submission confirmation and reference number with the property compliance records.

  • Final submission stays with the owner or authorized designee

    Review names, addresses, permit details, signatures, and notarization before uploading the application package.

    Warning

Renewal & Deadlines

The permit expires one year after issuance. The ordinance directs the owner or designee to submit a renewal application at least 15 working days before expiration and pay the renewal fee.

The Phoenix application page specifically reminds renewal applicants to check whether new HOAs or registered neighborhood associations must receive notice.

Final Permit Checklist

  • Affidavit and Attestation — Acknowledgement and Agreement (notarized)

    Current city acknowledgement and attestation form; signatures must be notarized.

    Required

  • Proof of address for a qualifying newer ADU, when applicable

    Required only when the newer-ADU owner-occupancy condition applies.

  • Description / Map of Safety Equipment

    Show where the required smoke, carbon-monoxide, fire-extinguisher, and other safety equipment is located.

    Required

  • Owner’s Designee Authorization, when applicable

    Identifies the authorized designee responsible for City Code compliance.

  • Attestation of Compliance with Notice of Intent (notarized)

    Notarized city form confirming completion of the notification requirement.

    Required

  • Certified-mail receipts and a copy of the Notice of Intent

    Keep the receipt for each recipient and the exact notice that was sent.

    Required

  • Proof of a valid Arizona TPT license

    Phoenix requires evidence of the Arizona TPT license in the permit application.

    Required

  • Evidence that the rental is registered with the Maricopa County Assessor

    Confirm the parcel is registered as a residential rental with the County Assessor.

    Required

  • Evidence of at least $500,000 in liability coverage or qualifying marketplace coverage

    Provide evidence of the required coverage or qualifying marketplace protection.

    Required

Verify the Permit Result

Do not start hosting from a portal receipt. Verify the issued permit, property details, notice evidence and expiration as one completed Phoenix record.

  • Confirm an issued permit

    Success means SHAPE PHX shows an issued Phoenix STR permit for the exact dwelling and responsible owner or designee; a submitted application or paid fee is not approval.

    Required

  • Reconcile the property and expiration

    Match the permit address, TPT location, county rental record and one-year expiration. Correct any unit or owner mismatch before advertising.

    Required

  • Close the notification evidence

    Keep the exact notice, recipient worklist, certified-mail receipts and notarized compliance attestation together so the City proof package can be reproduced.

    Required

Common Phoenix Permit Delays

  • Form execution is incomplete

    Unsigned, unnotarized or internally inconsistent affidavits and attestations should be corrected before upload rather than patched after submission.

  • TPT or county records do not match

    If the TPT location, Maricopa County rental registration or permit address identifies a different unit or owner, reconcile the underlying record first.

  • Notice evidence cannot be reconciled

    A missing recipient, notice copy or certified-mail receipt leaves the compliance attestation unsupported; rebuild the recipient-to-receipt worklist before notarization.

FAQs

Frequently Asked Questions

The City directs applicants to submit through the SHAPE PHX Customer Portal.

The City lists a $250 non-refundable initial fee and the ordinance authorizes the renewal fee.

The City states that it must approve or deny the permit within seven days after receiving the application.

Yes. The city page lists the Attestation of Compliance with Notice of Intent as the second review package.